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Reviews (2,019)
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All reviewsmain towerpalladium mallnight marketbig ccentral worldfamous chicken ricenorth wingluxury suiteoverhead bridgefamily roomspacious roombreakfast spreadwalking distanceshopping areacorner roombig hotelswimming pool
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41 - 46 of 2,020 reviews
Reviewed 4 weeks ago

Being a yearly guest, you will never thought it can be wrong to return back. My last experience proof me wrong. Stayed a night before heading to Khao Yai for 2 nights and planned to return back here for another 3 nights. The incident during my 1 night stay makes me decided not to return after Khao Yai and even in future. Generally this hotel just don't appreciate their guest probably business is good. I also noticed the rating for this hotel as drop and I am not surprise. Wish them all the best.

Room Tip: Dont ever think checking in here. Plenty better hotel near by
  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank leeyewjin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanawin U, Manager at The Berkeley Hotel Pratunam, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Firstly I have to say thank you for choosing to stay at The Berkeley Hotel during you visits in Bangkok and also for taking the valued time to share your experience with us. We would like to take the opportunity to apologize for all the inconvenience this has created during your stay with us. We have shared and discussed with department concerns to look into your valuable comment.

Once again, thank you very much for your kind patronage and we look forward to having an opportunity to welcome you back to our hotel.


Kind regards,


Thanawin U. Mr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

When for a short getaway with family. Like a lot of others had mentioned. Good location and lots of massage places too. At night along the main road have a lot of stalls too. Hotel overall still OK but aircon level can't really control. So, it will be too cold in the middle of the night etc.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank adamkoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanawin U, Manager at The Berkeley Hotel Pratunam, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,


First of all I have to say thank you for choosing to stay at The Berkeley Hotel during you visits in Bangkok and also for taking the valued time to share your compliments with us. We regret to hear about your experience in particular with our air condition, which did not meet with your We would like to take the opportunity to apologize for all the inconvenience. Please assure that I have issue your comment to all staff concern to ensure immediate improvements our service and no such case happen again.


Once again, thank you very much for your kind patronage and we look forward to having an opportunity to welcome you back to our hotel.


Kind regards,


Thanawin U. Mr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Our family of 3 adults and 2 kids took 2 connecting rooms in the Main Tower. Room was a nice comfortable size. The hotel was conveniently attached next to the Palladium Mall. Nearby, across the road was the famous Michelin Bib Gourmand award chicken rice. Next door to the hotel was the Talad Neon night market, super convenient for some quick eats, shopping and even some entertainment for the kids @ the Slow But Sure cafe (kids & adults get to see and mingle with the cafe's resident creatures ie. rabbits, tortoise, spiders, chameleon, pig, cat, tree frog, sugar glider etc).

Stayed: April 2018, travelled with family
Thank KH112015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanawin U, Manager at The Berkeley Hotel Pratunam, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,


Thank you very much for your detailed feedback about your experience with The Berkeley Hotel. Your wonderful comments about your recent stay with us are highly appreciated and thank you very much

Look forward to having chance welcoming you and stay with us again in the nearest future.


Kind regards,


Thanawin U. Mr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I’ve booked a family suite. Actually I always stayed in main wing but this times had booked in north wing by mistakeit was quite a hassle to take a lift from main wing... walk a distance and change another lift to our room.
the room was big as it was at the corner... however the cleanliness of the room was not as clean as the room in main wing.
I’ll still stay in this hotel as I still liked the location and the friendly staff

Stayed: June 2018, travelled with friends
Thank sharon c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanawin U, Manager at The Berkeley Hotel Pratunam, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,


Thank you for taking your valuable time in writing such a nice review at The Berkeley Hotel. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve.

Once again, thank you very much for your kind patronage and we look forward to having an opportunity to welcome you back to our hotel.


Kind regards,


Thanawin U. Mr.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Centrally located with nearby shopping and night market. Room was clean. However, the lighting in the room was slightly dim which makes the room gloomy. The management should change the room lighting.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank alynn188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thanawin U, Manager at The Berkeley Hotel Pratunam, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,


Thank you for taking your valuable time in writing such a nice review at The Berkeley Hotel. We always strive to provide a pleasurable journey for each of our valued guest and your given feedback is very important for us, as it helps to improve.

Once again, thank you very much for your kind patronage and we look forward to having an opportunity to welcome you back to our hotel.


Kind regards,


Thanawin U. Mr.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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