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“Grand Disappointment. Old. Bad service. Not welcoming” 2 of 5 bubbles
Review of Grand Diamond Suites Hotel

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Grand Diamond Suites Hotel
Ranked #330 of 849 Hotels in Bangkok
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Grand Disappointment. Old. Bad service. Not welcoming”
2 of 5 bubbles Reviewed 21 July 2014 via mobile

Location of the hotel is close to shopping but the reception is located in a mall with cheap shops around it. It is not welcoming at all. Staff are rude and the whole hotel is extremely old. Very old amenities and fittings and not overly clean. The windows are not noise proof and are very dirty and the air conditioning unit is so loud, I couldn't sleep.
Also the wifi is very slow and only available for two devices. They charge extra for every little thing where other hotels provide free of charge (ie: later check out, additional wifi, pool towels, etc).

Most definitely do not recommend to others

Stayed July 2014
Helpful?
2 Thank Itzyfoxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,264 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Bandung, Indonesia
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Stay there with my family during our trip to Bangkok and then Phuket. The room is spacious and have a great view, the bed is comfortable and clean. The location is excellent it's near the main shopping area. The breakfast have a lot of variety and quite good. The only downside is the hotel has no free wi-fi.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank anggia r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 July 2014

Excellent location right next to Platinum mall and less than 5min drive to main shopping area MBK, Siam sq and only 40min drive from the airport. The 2 bedroom suite is huge with large comfortable beds and clean bathroom. Overall a wonderful place to stay for family and large group of friends.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Eleawong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

We were actually surprised how strategic and how big our room was. You get your money's worth in staying in this hotel! The room that we stayed in was huge! Two beds with an additional bed, a bathroom, a living room, and a kitchen. About 50km+ away from the airport, roughly a 1-hr drive. It's near Central Shopping Centre, and just a few steps away from Platinum.

  • Stayed August 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank Alphard_Jagape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 11 July 2014 via mobile

First time at this hotel and we were not sure what to expect as the reviews were very mixed. It was one of those where you take a chance , win a prize.
When my three girlfriends and i arrived at the hotel we were assisted by more than one friendly receptionist.
The rooms seemed newly refurbished and very spacious and much beter than we expected. Breakfast had a good spread and surprisingly catered to our special dietary requirements which we were showed on the first day we arrived for breakfast. The room service menu was not only good but fresh , tasty and well presented. Our departure 5 days later was just as easy as everything else during our stay at this hotel. We will definately be staying at this hotel again. Besides its location and saving much on transport as it is in the hub of shopping heavan , the area around it was safe and extremely clean . I always felt safe. I would definitely recommend this hotel.

Stayed March 2014, travelled with family
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neuchatel, Switzerland
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

The hotel is located at the heart of pratunam disctric in bangkok, which is next to platinum (wholesale business garment). The hotel is 1 minute from platinum and 10 mins walk from siam paragon. 15 mins from mbk. it is very good for you if you want to shop and spend sometime around this area. The staffs are very friendly, and the room is huge!!!!! The internet connection is very fast and pretty much comfortable. the hotel has very good facilities compare to other hotel arounds it!

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wveronica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pakistan
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

It would be hard to find the Receptionist at lobby for checkin because that area is surrounded by shops. We stayed for 5days at there Suites on 27th Floor. Carpets were very dirty. You cant find anything fancy but all amenities were there. Even the Muslim shower.
Breakfast was very Good.

Room Tip: Even on 27Floor you constantly hear the noise .
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kiran M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Diamond Suites Hotel

Property: Grand Diamond Suites Hotel
Address: 888 New Petchburi Road,Rajthevi, Bangkok 10400, Thailand
Phone Number:
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#107 Spa Hotel in Bangkok
#206 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Diamond Suites Hotel 4*
Number of rooms: 176
Official Description (provided by the hotel):
The Grand Diamond Suites Hotel Bangkok, is located on New Petchburi Road, with Platinum Mall and Panthip Plaza on either side. Other shopping malls in the nearby area include Siam Paragon, MBK, Central World Plaza, and Siam Square. The Bangkok hotel is also near the BTS sky train line, thereby providing guests easy access to the various shopping centers and markets that Bangkok is famous for. ... more   less 
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Also Known As:
Grand Diamond Hotel Bangkok
Grand Diamond Bangkok

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