I was disappointed with this hotel. They were going to charge me $20 more per night just because my passport is from America. Luckily my friend is half Korean so we got the cheaper price but if you ask me thats racism.
We got there late at night and the man at the desk was very rude. Our room was pretty nice but the cockroaches and brown water didn't make us feel very comfortable. We stayed in two different rooms while we were in Bangkok and both had multiple cockroaches and dirty orange brown water. When the I told woman about it she just said to let the water run for 5 minutes... Even after I waited it was still yellowish and so washing hands, brushing teeth and showering were all disgusting endeavors.
Unfortunately my credit card wasn't working in Thailand so I asked the front desk if they could exchange some of my Japanese Yen but they refused because there was a small rip in the bottom of the money. I then asked how much it was to use the internet and its 150 bht per 15 minutes!!! Thats $5! Everywhere else it was 30bht per hour. Since our credit cards weren't working we were stranded at the hotel with no food and so we asked them for some free water bottles. I drank one and it ended up costing 70bht! We had to go to the fitness center to get free drinking water it was pathetic! Our mini bar was locked the whole time and the TV only had a few channels. The breakfast buffet had a lot of choices but it also had a lot of fruit flies sitting on the food and most of it was stale. The bulbs were out in 3 of the 5 lights in the room and the air conditioning didn't work. Overall it was disappointing experience and I will never stay there again!
The staff in the dinning room was very pleasant and helpful but most of the people at the front desk we dealt with were very rude and seemed annoyed to have to talk to us. If I were to give the management advice I would say tell your staff to be a nice to the guests of all races. I watched them be very kind to other guests but I think my nationality must have bothered them.... A little kindness alone would have changed our experience!
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- Also Known As:
- Grand Ayudhaya Hotel Bangkok
- Grand Ayudhaya Bangkok