I am grudgingly giving this hotel two stars. My husband and I were booked here by Cathay Pacific for two nights due to flight problems. The hotel appears to cater to large youth groups, which makes sense given its poor quality and barely mediocre food. A previous reviewer described the hotel decor as "tired" and "dingy" and those words accurately depict what you'll find. The photos provided on tripadvisor make it look nice than it is (I don't even know what that "business center" photo was about - it didn't exist in 08/08.) Here are some of my main concerns: (1) very inconvenient location unless you are just going to the airport (not close to main tourist or commercial areas or to public transportation, though cabs are available if you don't mind Bangkok traffic); (2) the staff were almost universally unfriendly and (as ethnocentric as this sounds) most spoke very little English, which made communication difficult; (2) the hallways smelled strongly of cigarette smoke and, well, other odors; (3) the room was not very clean (there was actually feces smeared on the wall next to the toilet when we arrived - no joke); (4) the mattress, carpeting, linens and furniture were worn, outdated and, again, not very clean-feeling; (5) there were no safes in the room and the TV is old and I'm pretty sure used an antenna (or at least only had Thai channels); (6) the elevators were quite slow, which is only really a problem because of the large youth groups the hotel attracts (e.g., 40 people waiting for an elevator); and (6) the hotel, while not in an unsafe area (I don't think), has a red light storefront in the same side street / parking area and does not have any restaurants nearby. All of that said, I didn't actually pay to stay here, so I'm not sure how it compares to other hotels in the same price range (also - our meals there were obtained vouchers from the airline so the hotel probably serves higher-quality food to their "real" customers). A few positive aspects: (1) the entrance and lobby are large and attractive and I imagine that the hotel was once quite nice; (2) while out-of-the-way, the hotel is very close to the expressway, which is no small advantage for traffic; (3) there is fast internet available downstairs for a small fee; (4) there is a pool outside (not very nice, but still); (5) the corner rooms have expansive views of the outskirts of the city; (6) the hotel has a shuttle for the airport (but so do most of the hotels in Bangkok). Overall, I would never recommend staying there and in fact, even if an airline were to put me up again at its expense, I would rather pay for a better-quality hotel myself.
- Also Known As:
- Alexander Hotel Bangkok