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“A Cautionary Tale” 2 of 5 bubbles
Review of The Alexander Hotel Bangkok

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The Alexander Hotel Bangkok
Ranked #766 of 849 Hotels in Bangkok
Charleston, SC
1 review
“A Cautionary Tale”
2 of 5 bubbles Reviewed 21 January 2009

I am grudgingly giving this hotel two stars. My husband and I were booked here by Cathay Pacific for two nights due to flight problems. The hotel appears to cater to large youth groups, which makes sense given its poor quality and barely mediocre food. A previous reviewer described the hotel decor as "tired" and "dingy" and those words accurately depict what you'll find. The photos provided on tripadvisor make it look nice than it is (I don't even know what that "business center" photo was about - it didn't exist in 08/08.) Here are some of my main concerns: (1) very inconvenient location unless you are just going to the airport (not close to main tourist or commercial areas or to public transportation, though cabs are available if you don't mind Bangkok traffic); (2) the staff were almost universally unfriendly and (as ethnocentric as this sounds) most spoke very little English, which made communication difficult; (2) the hallways smelled strongly of cigarette smoke and, well, other odors; (3) the room was not very clean (there was actually feces smeared on the wall next to the toilet when we arrived - no joke); (4) the mattress, carpeting, linens and furniture were worn, outdated and, again, not very clean-feeling; (5) there were no safes in the room and the TV is old and I'm pretty sure used an antenna (or at least only had Thai channels); (6) the elevators were quite slow, which is only really a problem because of the large youth groups the hotel attracts (e.g., 40 people waiting for an elevator); and (6) the hotel, while not in an unsafe area (I don't think), has a red light storefront in the same side street / parking area and does not have any restaurants nearby. All of that said, I didn't actually pay to stay here, so I'm not sure how it compares to other hotels in the same price range (also - our meals there were obtained vouchers from the airline so the hotel probably serves higher-quality food to their "real" customers). A few positive aspects: (1) the entrance and lobby are large and attractive and I imagine that the hotel was once quite nice; (2) while out-of-the-way, the hotel is very close to the expressway, which is no small advantage for traffic; (3) there is fast internet available downstairs for a small fee; (4) there is a pool outside (not very nice, but still); (5) the corner rooms have expansive views of the outskirts of the city; (6) the hotel has a shuttle for the airport (but so do most of the hotels in Bangkok). Overall, I would never recommend staying there and in fact, even if an airline were to put me up again at its expense, I would rather pay for a better-quality hotel myself.

  • Liked — lobby
  • Disliked — lack of cleanliness
  • Stayed August 2008, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank eltrk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 reviews from our community

Traveller rating
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    4
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Ruthin, United Kingdom
Level Contributor
136 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 bubbles Reviewed 17 February 2008

We chose this hotel as we were visiting family in the area. Our room had a great view over the canal, but this was the best thing about it. Decoration is very tired, and the corridors are dark and dingy. There are two lifts serving the upper floors and they take forever to arrive.
Pool area was dirty, but the pool itself was OK to swim in.
Breakfast was laid out as a buffet and was poor. Staff appeared bored and tending to hover and watch you when you were at the buffet which was bit intimidating (maybe they got the leftovers and they were checking that we were leaving some for them!)
This hotel is in the muslim area, so if you want to go out and have a drink with your meal, it is difficult unless you eat in a hotel or in the mall.
Another thing about this hotel - it is situated just down from the most polluted interchange in Bangkok.

  • Liked — View over the canal
  • Disliked — Needs updating
  • Stayed January 2008, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank hookedonholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bangkok hotels

uk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 December 2006

we have stayed at the alexander hotel many times and have always enjoyed our stay there. the staff are always very friendly and efficient. the rooms we have used have always been clean and spacious and reasonably priced. with the new airport now open, the alexander is now conveniently placed for easy access to and from the airport.

Stayed November 2006
Helpful?
1 Thank ukrichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 bubbles Reviewed 21 August 2005

This hotel is right on the saensab canal and a boatstation is not far. It's 15 minutes by boat to Petchburi road, soi nana nua, and 30 minutes to Golden Mount. Large lobby they, show pictures of the Alexander hotels in world even
they are certainly not in the same group. I have a pleasant room with canal view and the bathroom is with separate shower and bath even the shower is only with one curtain. The pool is on the terrace and is of good size. Bangkapi schopping mall is not far. It's relativelaty far with taxi from the center but the boat reduce the time. This long trail boat is not romantic due the high speed but the cost is really cheap.
It's recommended only if you have time and you want discover a new district of Bangkok, my taxi driver don't found this hotel and we have to check into my map!

  • Stayed March 1999
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank pimilan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Alexander Hotel Bangkok

Property: The Alexander Hotel Bangkok
Address: 3303 Ramkhamhaeng Rd., Huamark | Bangkapi, Bangkok 10240, Thailand
Region: Thailand > Bangkok
Amenities:
Restaurant
Hotel Style:
Ranked #766 of 849 Hotels in Bangkok
Hotel Class:3 star — The Alexander Hotel Bangkok 3*
Number of rooms: 305
Also Known As:
Alexander Hotel Bangkok

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