Me & family stayed recently in this hotel as part of conductedtour by MAKEMYTRIP. The receptionists were quite helpful & courteous. However, the real picture turned out to be worst when we ordered for dinner & had to wait 2.5hrs. Upon inquiring with reception, the staff told that the Chef (Mr.Happy) was an Indian, & he was not responding to their repeated request to serve food to room.
I met the chef, who surprised me with his rude & arrogant behaviour, saying we were not the only persons he had to serve that night. He even challenged me to make any written complaint against him, & that he was least bothered about him.
I lodged a complaint in the feedback form (God only knws whether any action wuld be taken).
A very bitter experience in a avg.hotel, ashamed too because I am an Indian.
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- Also Known As:
- Howard Square Boutique Bangkok