this was my third vist to the hotel second time in the royal suite
under the hotel manager Scott Wilson I gave the hotel 10/10
But this time 5/10 is all I feel it is worth.The room is fantastic but the
service in the rest of the hotel is 2 star.*I don't blame the great thai staff
as the direction from the new hotel manager is poor and his skills in customer service
is poor to say the least. I will watch to see when there is a change in management so I
can book again as the hotel is a great place. I also had two guest staying and they loved
the hotel but did not want to go to the executive floor after the first night, dress code what
dress code it should read shorts and thongs only.10\10 to Alice from house keeping your
smile and service was magic. But down stairs if it is too much to open a door for a guest
then Denis install automatic doors.DO not book hotel limo as a taxi will give you better service.
If you talk to the hotel manager about the problems don't expect an answer.
Well done the Thai staff and thankyou try to smile more.Flow thankyou for a great lunch.
- Official Description (provided by the hotel):
- A stunning new ultra-contemporary hotel with absolute river views from every guest room. Boasting outdoor infinity pool, stand alone full service Spa and a dedicated Hilton Meetings floor. Eight restaurants and bars offer exquisite local and western cuisine and cocktails to suit every palate in indoor and outdoor settings. Complimentary shuttle boat to the heart of city runs until midnight and rennowned attractions such as Grand Palace, Reclining Buddha and the Temple of Dawn are just a short boat ride away. ... more less
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- Also Known As:
- Millennium Hilton Bangkok Hotel Bangkok
- Hilton International Bangkok
- Hilton Bangkok
- Bangkok Hilton
- Millenium Hilton Bangkok