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“No window...”
Review of Retro39

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Retro39
Ranked #319 of 1,189 Speciality Lodging in Bangkok
Amsterdam, The Netherlands
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“No window...”
Reviewed 12 January 2014

This hotel looks rather new. The room was pretty luxurous for the price I paid. A minibar, a good shower, a rather quiet A/C, a big bed, everything was there. Except for one thing... a window. I simply felt deceived. Can't remember I ever slept in a hotelroom without a window before. This made the nicely decorated room feel like I was sleeping in a box. Maybe other people don't bother about the lack of a window, but it would be a lot better if they tell this in advance, or lower the price of rooms without a window.

The woman who checked me in acted a bit strange I have to say. Didn't make me feel very welcome. 'Just one?' isn't that nice to hear when you are travelling on your own. It also felt like they didn't trust me. I had to pay everything in advance and when I checked out I had to wait for someone to check if I really didn't have anything from the minibar. It just didn't feel that nice. If I hadn't been honest they could have easily charged my creditcard. They had the number as I booked through booking.com.

And yes, I should have been a bit more assertive and ask for another room. There must have been rooms with windows. All in all maybe just bad luck...

Room Tip: Ask for a room with a window
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lonnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retro39, Guest Relations Manager at Retro39, responded to this review, 14 January 2014
Greetings Lonnes,

Thank you very much for taking the time to write your review and sharing the experience you had at Retro39 Hotel.

Regarding the concerns during your stay, Out of 26 rooms, We have only 4 rooms in the entire accommodation without windows and knowing this we sell the particular rooms at a very low price compared to other room types. The remaining 22 rooms are very well equipped with a balcony + seatings :). If we had known this to be your concern we would have very well upgraded your stay and equip you with an alternate room to assure you a comfortable stay.

It is a mutual policy of the hotel and booking.com (mentioned in your booking voucher) to hold the credit card details or take an advance deposit for safety concerns for both the parties (the guest and the hotel). We request our guests to wait for 2 minutes during the check-out in order to make sure that no belongings are left behind in the room, no damage has been done to the property and no minibar has been consumed. We do not want to charge the guests without notifying them as we believe it would be unethical to process the payments.

Thank you for forwarding to us your concerns,

Sincerely looking forward to welcome you back at Retro39 (This time, you will be given a balcony)
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78 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2014

We stayed at Retro39 for our wedding anniversary. It was a home away from home. The room was modern and clean.The staff were very friendly and helpful. The in-house food was superb! The location was convenient with the BTS just around the corner. We specially like to thank Mr Dev and his team for decorating our room on our anniversary!! It was splendid!!! We definitely look forward to go there again! We strongly recommend all to stay in Retro39 :)

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WilliamDharan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Retro39, Guest Relations Manager at Retro39, responded to this review, 4 January 2014
Greetings WilliamDharan,

Thank you very much for taking the time to write your review and sharing the experience you had at Retro39 Hotel. We are truly glad to receive such a positive feedback from you, this statement of yours definitely motivates us to keep our rooms and services polished.

We had a great time decorating your room in order to surprise the both of you and We are glad to know that we have made your Special Day a memorable one during your stay at Retro39 !!

Looking forward to see you and your family very soon !

From the entire crew at Retro39
"Home Away From Home" - This statement is already an achievement for us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Retro39

Property: Retro39
Address: 1/10-11, Sukhumvit Soi 39 | Khlong Ton Nuea, Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit , Wattana
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #319 of 1,189 Speciality Lodging in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — Retro39 3*
Number of rooms: 26
Official Description (provided by the hotel):
Retro39 is a new breed of hotel in bangkok. We welcome all travelers of the world - we mean the suits, weekenders, explorers, affair-havers and fashion-grabbers looking for boutique hotel accommodations. All of the stylish, colourful and airy rooms at this Bangkok hotel are tastefully decorated using muted, modern themes and natural retro accents. To lure you - we offer LED TVs,Free Wifi and more! ... more   less 
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