Been to BKK 5 times and tried 5 different hotels, this is by far the worst stay of all even though this is supposed to be the newest of all. Good point has to be the location. I have to say this hotel has the best location among all my stays (say about 3 mins walk from hotel to BTS Phrom Phong station). Thumbs up for it's location. Breakfast has limited choices but taste is alright and dishes change everyday. There is fried omelette rice for breakfast near the BTS exit, a change for breakfast if you do not enjoy the hotel's breakfast.
Service: only 1 receptionist (thai) smiles at you when you enter the hotel. The rest of the staff (some young chaps) simply cannot make it, or I should say they do not even LOOK at you to acknowledge your present)! They were just playing games on mobile? Totally no service standard at all. Although this is not 5 star hotel but we expect basic acknowledgement. We extended our stay till evening. We paid at the front desk and was told the receipt will be delivered to our room (and we went out shopping). When we returned, there was no receipt in the room. On our last day, we were unable to enter the room with our card as they have forgotten the extension. What service is this?
Room: we were given level 7 rooms. Only two rooms on this level (no lift so we have to carry our luggage up ourselves from level 6). Room looks alright at first (clean and still quite new) but is not when we start using it. The quality of bed is really lousy. I have stayed in even cheaper hotels and inn with much better beds. The sink in the toilet chocks badly! It floods every time after we bath. I highlighted this issue to the front desk on day 1. Was told on the 2nd day morning that it takes 1 whole day to solve the issue. I said is ok to take 1 day to solve. Eventually, it still chokes on my 5th day. I doubted they took our comment seriously. No use telling them. I believe this issue has been there since long time ago. Next is the safe box. I dont feel safe using it at all because the safe is so light and can be easier carry away! They did not nail the box to the cupboard. Please do something about the lock of the balcony door in room 702. Is spoil and unable to lock. Next, because the floor is not carpeted, my long hair is very visible on the floor. Generally the standard of room make up is fine except the floor is not vacuum. Can be better. Construction next door and cars on the road is very noisy in the morning. The "ting" of the lift is very noisy! Can hear very clearly every night!
Chose this hotel because of it's location. Not much food choice at night. Maybe is only good for 1 night stay. Will not return again.
- Official Description (provided by the hotel):
- Retro39 is a new breed of hotel in bangkok. We welcome all travelers of the world - we mean the suits, weekenders, explorers, affair-havers and fashion-grabbers looking for boutique hotel accommodations. All of the stylish, colourful and airy rooms at this Bangkok hotel are tastefully decorated using muted, modern themes and natural retro accents. To lure you - we offer LED TVs,Free Wifi and more! ... more less
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