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Centre Point Pratunam Hotel
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Reviews (1,464)
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Reviewed 30 April 2014

I've stayed in this hotel over the last three years every time I come to Bangkok. I feel great & is just like my another home. Nina, bell boys and house keeping maids have been given great support during my stays. There's one thing to complaint about the front desk, I met a lady named as AOX, request a help for calling airport baggage claim department, however she was asking 10baht from me for the phone call. Such a big hotel with demanding 1000baht per night deposit, isn't it should waive off your calling service charge? Again, I asked help from another trainee front desk, she refused to help to call and saying that I can call from my room. Do you expect your foreign customers can speak well in Thai? I may reconsider not coming back to your hotel by next return.

  • Stayed: April 2014, travelled with family
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Thank AngelineLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apicha s, Resident Manager at Centre Point Pratunam Hotel, responded to this reviewResponded 8 May 2014

Dear AngelineLim,

Thank you very much for your detail feedback. However,I am of course disappointed you did not entirely happy our usual Centre Point experience.

The behavior and attitude some of our front desk staff was uncalled for. They have been informed that they should improve their customer service skills and please ensure any appropriate take place to avoid any recurrence.

We view all our guests as special and valuable and hope that you will give us another opportunity to make you have a pleasant stay and restore your faith in Centre Point in the near future.

Warm regards,
Apicha Suksamosorn
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

We recently stayed at this hotel and found it to be great value for money. The rooms are very spacious with a kitchenette and full size fridge. There's a lovely pool area and the buffet breakfast is your standard in Bangkok. Location of this hotel is great 10-15 minute walk to the BTS train station, Pantip plaza is across the road and your right in the heart of the pratunam markets. I will be returning.

Stayed: March 2014, travelled on business
1  Thank Chazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apicha s, Resident Manager at Centre Point Pratunam Hotel, responded to this reviewResponded 23 April 2014

Dear Chazil,

We're very glad you found the hotel to be great value for money and you were satisfying our guest room and facility. Thank you so much for the positive feedback. Despite the great comment we'll make sure you'll have a much wonderful stay than you had and it is also good to know the location of the hotel met your needs.

I'm even more delighted to know that you will be returning. We're looking forward to serving you in the near future.

Warm regards,
Apicha Suksamosorn
Resident Manager

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Reviewed 18 April 2014

The hotel was one of the ones suggested by the office given its proximity. It cost about 70USD per night, so expectations should not be high. Overall it was great value for money - service was efficient enough, the rooms were large and fitted with a kitchenette containing a microwave, stove, cutlery and necessary dinnerware. Property was not luxurious but still pretty and professional, well furnished with a gym, pool, business centre etc. Location was practical for my purposes but certainly not scenic nor a shopping, touristy haven. It was perhaps a ten minute walk from Ratchathewi metro. I would not recommend it for a holiday, but for those who are here for work purposes and need to lay their hat temporarily before finding a more long-term accommodation then this can be a decent option.

  • Stayed: March 2014, travelled on business
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Thank steppenw0lfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apicha s, Resident Manager at Centre Point Pratunam Hotel, responded to this reviewResponded 23 April 2014

Dear steppenw0lfe,

We're mighty glad you thought us "Value for money" It's our goal to provide our guests stay as comfortable and convenient as possible. Thank you so much for letting us know that we were able to meet this goal with the room facilities and services you were provided. Our hotel is right in the busting fashion district. Pratunam is a gateway of city life providing everything Bangkok has to offer.

We always aim for the best in everything for you and look forward to having you to stay with us again.

Warm regards,
Apicha Suksamosorn
Resident Manager

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Reviewed 17 April 2014

Stayed at Centre Point Pratunam April 2014, a great location, right across from Pantip Plaza (IT Mall). Room itself was large, a lot of cupboard space, full size fridge, microwave, sink for dishes, dishes supplied, good size bathroom, comfortable bed, safe in room, balcony. We stayed on the pool side and you would swear we were staying in the country, Very little noise, unbelievable as we were staying in the heart of Bangkok. Very impressed with this hotel. Oh, staff were very friendly and went out their way to help. In Thailand remember to say your please's and thank you's and most of all SMILE.

Room Tip: I'm sure the rooms on the pool side are quieter, but haven't had a room on the main street side so couldn't say.
  • Stayed: April 2014, travelled as a couple
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1  Thank Kaye D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apicha s, Resident Manager at Centre Point Pratunam Hotel, responded to this reviewResponded 23 April 2014

Dear Kaye D,

Indeed one of our assets is our central location really close to all Bangkok attractions and thank you so much for affirming what the reviews say about us. It really feels good to be appreciated just as we make it our goal to make you feel good with all the amenities and services we have to offer. We're glad you enjoyed your stay with us. The staff will be very glad to know you thought them very friendly and went out their way to help.

We definitely look forward to welcoming you with our warm hospitality.

Warm regards,
Apicha Suksamosorn
Resident Manager

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Reviewed 8 April 2014

My friend and I were only staying at Centre Point for a night before we began our tour with Gate 1 Travel, but the hotel space was large enough for our suitcases without crawling over one another. The table, refrigerator and microwave made it good for someone trying to save money by shopping for breakfast or reheating tasty leftovers. I felt the area was pretty safe for female travelers.The room included a safebox which is a must for international travel. I really appreciated that the restaurant was open late considering we arrived later in the evening. We did not have an opportunity to use all of the facilities.

  • Stayed: November 2013, travelled with friends
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1  Thank WIRedLotus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
apicha s, Resident Manager at Centre Point Pratunam Hotel, responded to this reviewResponded 16 April 2014

Dear WlredLotus,

Many thanks for taking the time to leave this great feedback!

It was a pleasure to here that you have very much appreciated the space of our guest room and you have a comfortable stay with our amenities and services provided. We really do strive to make our guests stay as comfortable and convenient as possible and it's always satisfying to hear that these efforts are noticed.

We very much look forward to your return visit and opportunity to welcome you back to Centre Point Hotel Pratunam soon.

Warm regards,
Apicha Suksamosorn
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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