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“Seasons Siam Bangkok ( All seasons Siam Bangkok previous name) - Avoid for Bangkok Package”
Review of Seasons Siam Hotel

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Seasons Siam Hotel
Ranked #769 of 1,245 Speciality Lodging in Bangkok
Nashik, India
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Seasons Siam Bangkok ( All seasons Siam Bangkok previous name) - Avoid for Bangkok Package”
Reviewed 19 November 2013

Advice for Travel agents in India most of the agents prefer Seasons Siam Bangkok and they advice it as famous among indians.WE were the group of 13 the hotel is average .

1. Beds were smelly and old

2. Bathrooms doors not able to lock

3. Ac cooling was low

4. Sshowers not working have to get it changed

In short its better to find the other hotel in bangkok.

Dont go by tranvel agents advice directly.

Room Tip: Find Better Options
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank a_gnr1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASVoices, Manager at Seasons Siam Hotel, responded to this review, 20 December 2013
Dear Sir:

Thank you for taking the time to tell us about your experience at The Seasons Bangkok Siam. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We have taken seriously noted about the problems which you encountered during your previous stay with us. Rest assured that our Department Heads concern have been shared your review. They will surely take immediate action to rectify the problems. Please accept my deepest apologies regarding these matters.

At the seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely Yours,
The Management
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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Singapore
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 November 2013

I checked in with my family in Nov '13 in this hotel and found immediately that there is a marked difference between the same chain hotels when you compare this one with the one in Pattaya. The rooms in this hotel are small. The toilets were a little untidy and the room a little smelling, when we asked the staff to clean, they cleaned but not properly. The hotel is located in the heart of the city on the main road. The view through the window was not good. The hotel is only about 600m from the famous "Indra market". The staffs were good and decent in behaviour. It is amazing that the same chain hotel in Pattaya (All seasons Pattaya) was very nice and comfortable.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suvajit_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASVoices, Manager at Seasons Siam Hotel, responded to this review, 19 November 2013
Dear Sir,

We would like to thank you for choosing The Seasons Bangkok Siam as your accommodation choice during your recent stay in Thailand and for taking the time to share the review of your experience with us.

We were pleased to read that you appreciated the services of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

On the other hand, we also took carefully noted of your constructive comments concerning to the size of room and especially the cleanliness standard in the room. Kindly rest assured that our Housekeeper has taken seriously noted and she will take immediately action to rectify the problems. Appropriate training will also be conducted to the team to ensure that we serve you better in the future. Please accept our deepest apologies for any discomfort caused from these issues.

We all look forward to having a chance to welcome you again to The Seasons Bangkok Siam in the near future.

Sincerely Yours,
The Management
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Mumbai, Maharashtra, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2013

The All Season Bangkok hotel is good as compaire to All season pattaya...All season pattaya hotel having cockroach issue...this hotel located exactly mid of the city. nice loaction. only issue is no indian channel will be there in cable TV. Near to Indra Market. over all its okay type hotel.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BONDAMIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASVoices, Manager at Seasons Siam Hotel, responded to this review, 19 November 2013
Dear Sir:

We very much appreciate your reviews regarding your stay at The Seasons Bangkok Siam. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

On the other hand, we very much appreciated your constructive comment related to TV program selection. Kindly be advised that we are now under process of upgrading the TV distribution system from analog to digital one. From this project, the TV channels will also be increased for more selections for our guests. Anyway please accept my sincerest apologies for any inconveniences caused during the project period.

Moreover, we also took note of your valuable comment related to The Seasons Pattaya (previously All Seasons) and rest assured that we will surely communicate with The Seasons Pattaya team members to fix the problem urgently.

We thank you very much for your kind support and patronage and look forward to having you back with us at The Seasons Hotels in the future.


Sincerely Yours,
The Management
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Mumbai
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 7 November 2013

This hotel is good for indian tourists.It has good beakfast and lunch & dinner facility.Location is good & near to metro station which has good conectivity to Suvernabhumi Airport.Neat to Indra market & siam.Travel assistance is available at hotel for local sightseening.Staff is good & cooperative.

Room Tip: Above third floor
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RajeshC73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASVoices, Manager at Seasons Siam Hotel, responded to this review, 19 November 2013
Dear Sir,

We would like to thank you for choosing to stay with The Seasons Bangkok Siam during your recent visit to Bangkok and for sharing your appreciation with us.

We were delighted to learn that you had an enjoyable stay with us and particularly the hotel's facility, location and services. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to The Seasons Bangkok Siam.

Sincerely Yours,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 7 November 2013

Average experience overall. Rooms were ok, but room service were not up to the mark. Restaurant has got nice view, facing road. Popular markets are very close to the hotel. Breakfast was great. Otherwise a bit pricey.

Room Tip: We have to ask room service a number of times to get your room clean.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PR0y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASVoices, Manager at Seasons Siam Hotel, responded to this review, 19 November 2013
Dear Sir:

We very much appreciate your comments regarding your stay at The Seasons Bangkok Siam. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

On the other hand, we also very much appreciated your constructive comment regarding the room service (cleaning). This issue has been well noted. Kindly rest assured that our Housekeeper has been also seriously briefed about this issue and she will take appropriate actions to ensure that we take quick actions on the guest's inquiry. Please accept my deepest apologies regarding this matter.

Thank you again for sharing your experience, and we hope you will give another opportunity for us to welcome you back to The Seasons Bangkok Siam in the future.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 October 2013

Ok, well, it wasn't bad. The room was ordinary, but clean, with a fridge, bathroom and tv. All you need really. Like I said, not bad. No wifi in the room. There is wifi in the foyer, and you can buy an internet card to use on their computers.

The food... Hmm. Ever had a spicy bruschetta? Neither had we! There was chilli on it, and more vinegar than a drunken sailor.! Don't have the bruschetta! Service was very slow, especially considering we were the only 2 in the restaurant (until an entire extended family arrived). A vegetarian pizza was served, with chicken on it. Hmm. 'Nuff said about that.

The front desk staff were nice however. We had all we needed, and got what we paid for.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ash B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASVoices, Manager at Seasons Siam Hotel, responded to this review, 1 November 2013
Dear Sir:

We very much appreciate your comments regarding your stay at the Seasons Bangkok Siam. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

On the other hand, we regret to note about the taste of food and speed of service in the restaurant. This issue has been well noted. Kindly rest assured that our Restaurant Manager and Chef have been seriously briefed. And we could not apologize enough for the unacceptable mistake we have made about the vegetarian pizza. Rest assured that we took seriously attentions and actions to better serve you in the future. Please accept my deepest apologies for the inconveniences caused from these issues.

Thank you again for sharing your experience, and we hope we will have an opportunity to serve you again in the future.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Penang
2 reviews
Reviewed 17 October 2013

We stayed for 3 nights during our visit to Bangkok.

Our impression. When we first came in, we got a free welcoming fruit punch juice. Was quite ok except too sweet. The receptionists were friendly. The guy who took our luggage to keep was very friendly. The services were good except that they wanted to charge us 8 bahts for a phone call to our tour guide. The lobby was ok except it was thronged by Indians. Freaking noisy and talk loudly spoiling our trip. The hotel room was ok except that during the noon, the shower will be freaking hot while at nite and in the morning, the water will be very cold. Hope the hotel can do something about the shower and noise pollution. Breakfast was ok, nothing too fancy. Sausages and hams as usual. Wifi-ed at the lobby thus usually crowded in the nite.

Location wise, 20mins walk from BTS, very near 7-eleven and pizza hut. 20mins walk to Baiyoke Tower. Go there because the B-Gallery sells good things at low price. You'll be amazing.

Overall, there are better places but if you're not high on budget and don't mind the indians shouting at night, this is a good place.

Room Tip: Do not book near the windows facing the main road. Book the inner ones. The rooms are noisy if facin...
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whi1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASVoices, Manager at Seasons Siam Hotel, responded to this review, 1 November 2013
Dear Sir:

We very much appreciate your comments regarding your stay at the Seasons Bangkok Siam. It is always a pleasure to receive positive feedback.

I was pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our teams and particularly to Front Office staff and Bell boy who made your stay a pleasant one. This will certainly motivate them to keep up the good work.

On the other hand, we also took note of your valuable comments regarding the hot water system of the shower. This issue has been noted by our Chief Engineer. Rest assured that he will take immediate action to check and rectify problems.

Moreover, it is with my deepest regret to read about the inconvenience you were caused by the noisy and disturbance of other guests. We fully understand your frustration and your concern for the discomfort caused. Rest assured that our Front Office Manager has been emphasized regarding the room assignment seperating the floor between the guests who travel in group and the individual arrival guests in order to avoid the inconveniences. Please accept our apologies regarding this issue.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely Yours,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Seasons Siam Hotel

Property: Seasons Siam Hotel
Address: 97 Rajaprarop Road | Makkasan,Rajthewee, Bangkok 10400, Thailand (Formerly The Seasons Bangkok Siam Hotel)
Region: Thailand > Bangkok
Amenities:
Business Centre with Internet Access Restaurant Room Service Suites
Hotel Style:
Ranked #769 of 1,245 Speciality Lodging in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:3 star — Seasons Siam Hotel 3*
Number of rooms: 177
Official Description (provided by the hotel):
Here at Seasons Siam Hotel we aim to make your holidays as relaxing and as comfortable as possible. Combining charm with quality, we offer 177 stylish room which are contemporary yet comfortable. Our location is conveniently only forty minutes from the airport, near the Pratunam market, Suanpakkad Palace, Suansantipab Park and the Victory Monument BTS Skytrain station are only a five minute walk from the hotel. An oasis of calm within the bustle of bangkok, our hotel welcomes you with warmth and professionalism, as well as offering all modern facilities for your ease. ... more   less 
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Also Known As:
All Seasons Bangkok Siam Hotel Bangkok
Accor Bangkok Siam

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