We booked this hotel based on the location on the map of booking.com. It said that it was located in a dead-end street one block from kao san road, but our first negative surprise was the fact that the taxi stopped 1 km from there on a dirty noisy street with no bars or restaurants in the neighbourhood.
At the check-in we were invited to take a seat at the front-desk where we got a jet-stream of freezing air in our neck. 2 hours later I had a very painfull neck, and now 6 days later, I still can't move my head without pain.
When we arrived on our room, a strong smell of formaldehyde coming from the glue of the decoration was overwhelming, and there was no way to open a window.
We were already unpacked and then I started to realize that the aircon was not working. I called the front-desk, and they send person 1, who called person 2 on the walky talky. This one called person 3, and 5 minutes later, there were 4 people pushing buttons. After one hour they gave us another room. By then it was too late to have a walk into town, but we had no choice as we were starving by then.
No sign of the free tuktuk. 2 days later, we heard: "Sorry, tuktuk is broken."
This was the beginning of a 4 days Fawlty Towers experience, but with lots of Manuels in the plot: even the simple things went wrong.
The brand-new elevator was a very silent one, but every time the doors opened, whether it was on the ground level, or on the sixth floor, a DING-DONG sounded so loud that we could hear it in our room, doors closed. We felt like sleeping in the 7-eleven. see: http://www.youtube.com/watch?v=DMTdR2KT9nk&feature=youtu.be
The corridor was of that kind, that, when you clap your hands, you hear ten hands clapping. So late at night you woke up by egocentric people talking loud and slamming doors.
OK, you have loud and drunken tourists in every hotel, but being woken up in the middle of the night by people of the staff talking loud in their walky talky in front of your door is unacceptable. When I came out to complain, they said "sorry, we're chasing a cockroach".
In the night I switch the aircon off, but when my neighbour arrived, the outside compressor, which is..... yes indeed, fixed directly on the wall, was giving vibrations that went through the worlds best earplugs.
Breakfast: just unbelievable. First day I ordered the fried eggs and sausages. They brought us a cup of coffee and a bowl of salad. ????? After one hour waiting I got my fried eggs: I eat eggs in all its forms, but I still don't know how they can fry an egg that is uneatable. Same with the sausage: If I would give it to a hungry dog, he probably wouldn't touch it. And the bacon rather looked like a strip of fried pig-skin. The toasts were left-overs from the day before: cold, and chewy. The next day I ordered boiled eggs, and freshly toasted toasts to dip in the eggs. 30 minutes later, they brought me..... yes: hard boiled eggs.
When you sit inside for breakfast, the place is so cold of too much aircon, that you choose for sitting outside in the loud traffic and with the ugliest view of Bangkok. See: http://www.youtube.com/watch?v=pzSJzwvXmys&feature=youtu.be
The swimming pool was great, if you were lucky to get hands on one of the 12 sunbeds. Most of the day, they were taken by young couples who took their sleep there after a night in Bangkok nightlife. So there we were, an older couple sitting on a towel on the floor while the beds were taken from people of max 25 years old. When we asked the staff for a simple plastic chair, we heard one of the hundred sorry's again.
Conclusion: the decoration is 100% like on the photo's, but thrown-away investment on that location and with a staff that does nothing but greeting extremely friendly goodmorning and solving problems by saying "I'm so solly". Never again!
- Official Description (provided by the hotel):
- Welcome to Casa Nithra Bangkok, the luxury boutique hotel in the heart of the Bangkok old town, where Thainess meets modern day lifestyle. Inspired by the rich Thai arts and cultures, Casa Nithra Bangkok offers cozy rooms in a low-rise building sitting a few steps away from Bangkok's favorite tourist attractions. The spacious rooms are meticulously decorated with Thai-inspired reminisces of the Siam wall arts and crafts. The deep-rooted Thai lifestyle by the river is prominently presented, while the modern amenities are offered to make sure every stay is truly memorable and enjoyable. Free in-room WiFi, LED television and iPhone5 docking stations (only in the Suites) are among a few pluses the hotel has to offer. At this 4-star hotel, services are of a 5-star standard by the impeccable, friendly and hospitable staff. Casa Nithra Bangkok comes in luxury and style like no other place else in the area can offer. The hotel facilities include an authentic Thai restaurant, a serene roof-top swimming pool and shuttle services to the nearby tourist attractions. ... more less
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