We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Gorgeous room and helpful concierge” 4 of 5 bubbles
Review of Shanghai Mansion Bangkok

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Shanghai Mansion Bangkok
Ranked #86 of 849 Hotels in Bangkok
Certificate of Excellence
London, United Kingdom
Level Contributor
492 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 370 helpful votes
“Gorgeous room and helpful concierge”
4 of 5 bubbles Reviewed 3 June 2011

After seeing great reviews here on TA, we booked this for three nights and got an excellent deal through Agoda. We paid sixth of the hotel advertised price so were quite happy. We didn't have any problems like the reviewer before re getting to it or finding it as it's in the heart of Chinatown.

The concierge took us upstairs to the reception where we were quickly checked in and taken to our room towards the back.

The rooms are beautiful with great chinese decorations. The shower was out of this world - felt like proper rain! The bed was good and the wi-fi fast.

All in all a good choice if you are happy to stay in Chinatown which isn't a usual place for hotels to be located but we liked it especially as at night, hundreds of little street stalls sell gorgeous food.

Shelley
http://shelleytravel.wordpress.com/

Room Tip: Towards the back to avoid the noise of chinatown
See more room tips
  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Eat1Drink2Travel3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,268 reviews from our community

Traveller rating
    1,190
    805
    188
    57
    28
See reviews for
236
1,292
210
60
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Manila, Philippines
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 1 June 2011

I just returned from a seven-day stay at this hotel. I was surprised to find in my email an invitation to "Survey" my experience there. I need not have been surprised... the "Survey" did not work. and in fact directed me to a website to "create my own survey" using a tool called "surveygizmo", which is difficult to use and collects much personal information. So finding a trusted site to provide a review of this account was not easy. Thank you Trip Advisor (I'm hoping this review makes it to it's intended destination... an honest and frank review of the hotel available to any and all potential guests....

I planned a week-long vacation to Bangkok, and spent weeks reviewing places to stay in Bangkok. I had spent several weeks at one of the larger 5-star hotels there in the late '90's and was totally impressed with the decor, service, comfort and food, but alas, while the hotel is still in business, it was out of my price range and reviews of the place do not correlate with my own memories. Enough about that! The point is, I did a lot of research before selecting the "Mansion" as my residence while in Bangkok.

Reality: What a disappointment. It is no wonder this hotel requires payment in advance while booking through the various websites available for internet booking. They already have your money before you have an opportunity to see it, and they aren't about to give any of it back!

Location: Was turned down by many taxi drivers, who either claimed not to know where it was (in spite of hotel-provided card with address and even a map showing the exact location) or else refused to go there due to "traffic" at any time of day or night.

Room: As noted in other reviews, the room is relatively small, with no windows to the outside. It has central airconditioning, with a wall-mounted "thermostat". When we arrived (early afternoon) the room was like a sauna... hot and steamy. I immediately complained about the heat, and was offered an identical room about five rooms further along the hallway. Although room service is listed as among the amenities of the hotel, there was no RS menu in the room and repeated requests for a menu were met with a variety of excuses. A 10PM request to the hotel operator to be connected with RS was met with "already closed", although noise from the supposed source of the RS (kitchen of their much-vaunted "Jazz Club" (yes, noise, certainly not music) could still be clearly heard (and felt), thumping through the walls from several floors below.

So, no room service. How about their "Buffet Breakfast"? (this was one of my biggest expectations, due to my prior stay elsewhere in Bangkok as mentioned above).

A "selection" of fresh fruits (watermelon, pineapple, sometimes cantaloupe (tasteless and crunchy, not yet ripe). a nice selection of yogurt (hard to spoil that... at least it was chilled).. choice of cereals (corn flakes and choco-something), wheat or white bread for make-your-own-toast (one morning I saw a cockroach crawling merrily up the end-slice of the loaf of bread), your choice of orange, guava, pineapple juice or milk or water (one morning pineapple juice was spoiled). And the omelets: You order an omelet and get "chef's choice"... that is... whatever he chooses to put in it. After the first day, I asked that it not have so many onions, please make it with cheese, peppers and tomatoes. What I got: A cheese omelet with nothing else added... no onions (a few would have been nice), no peppers and no tomatoes. Just cheese. (At the other hotel you selected your own ingredients and the chef made your omelet to order.... as you watched.. which was an experience all in itself, as it was all done hands-free, using no utensils to turn the omelet as it was cooking). How hard would it be to offer the guest a slip of paper with a checklist of available ingredients, so the omelet contents would be only what you ordered, instead of "chef's surprise"?
Also... no management in sight! If I were the general manager of the hotel, I'd insist that the restaurant manager be right there, every day, sampling the juice, fruits, coffee, etc. long before the food ever reached the guests. How could this be allowed to happen? Spoiled juice? Unripe fruit? Onion omelets? And how about that cockroach folks. A mistake, or just a little added protein... no charge! Toast it yourself!! And it would also be nice if the wait-staff spoke english well enough to understand when I explain what I would like to have in my omelet... Although, to give credit, they were all very friendly and helpful. It would also be very nice if they would raise the temperature a few degrees (other than guest's internal temperature... Near freezing temperatures at breakfast is not a pleasant way to begin the day (could save the restaurant a few baht on air conditioning costs also).

Back to The Room: I loved that big rain-style shower head. And the constant availability of hot water. What I didn't like....: The control for the hot water turns the wrong way!!! And there is no way to adjust water temperature without sticking your arm under the shower head. Makes taking a shower a risk of getting blasted with either coooollllllddd water or scalded. How about a shower shut-off valve and a small faucet below the shower head to "test" the temperature before being subjected to a sudden blast from above "the shower head"?
More about the shower: Those plastic "boards" covering the shower floor. Now there, folks, is an opportunity for a real pain experience. Do Not!!! step into the shower stall without foot protection!!! Those plastic "boards" have sharp molded ridges running lengthwise along the board (Supposded to be to avoid slipping???)... maybe, but it's like walking/standing on sharp rocks!!! Those little ridges H.U.R.T.!!! You can't stand and enjoy the shower while your feet are being sliced to pieces.

And so ends what (should have been) the best part of the day... a nice long Hot! relaxing shower to ease the aches and pains of endless trekking, touring, shopping and experiencing the myriad amazing and wonderful sights (Truly.... a wonderful place to visit) of Thailand.

Security: Mostly feels safe, Except: Beware of the tuktuks. Yeah, those cute little three-wheeled cycles with an open "pickup" style compartment in the back with some seats for passengers and a canopy overall.

The way it's supposed to work:
First make sure the driver understands where you want to go, i.e. which mall, main entrance, etc., then agree upon the price.

Then board the tuktuk and hang on. The driver will weave in and out of traffic, cutting off taxi and bus drivers, while you simply sit and hang on for dear life, gasping at the near collision with the bus that the driver just cut off!!!

When the driver stops, make sure he has actually delivered you to your agreed-upon destination. This is where we ran into trouble: My travel companion was taken to the requested mall, but to a back (service) entrance, Not to the main entrance as requested. The driver told her to get out. She refused, and demanded to be taken to the main entrance. As the driver got louder and more insistent, she got out and rushed inside the mall... without paying the driver (since he had not taken her to the agreed-upon destination). The driver (I'll call him T3X(for TukTuk the Terrible) chased her up the stairs and into the mall, where she was able to lose him in the crowds (where was mall security???).
After completing her shopping, she waited in the queue for a taxi. And there was T3X standing among the taxi and other tuktuk drivers, pointing her out as she waited, telling other drivers "Don't pick her up. She doesn't pay", according to the taxi driver who finally brought her back to the hotel. And when she arrived, there was T3X, chatting with hotel security and again pointing and spreading his poison. This continued for the next few days. Every time she/we went downstairs, there was T3X pointing and threatening, apparently on very friendly terms with hotel outside security. Of course, I complained to hotel management. but they just laughed it off, telling me that security was very familiar with all the drivers outside, and not to worry. Not To Worry!! My companion was frightened so badly she could not leave the hotel alone to go shopping because T3X was always there pointing and threatening, and T h e h o t e l w o u l d d o n o t h i n g t o p r o t e c t h e r. Nothing. Even after a complaint to the general manager. So now, why do I call it the "Little House of Horrors"???
1. Guest safety - lack of,
2. Cockroachs in the buffet breakfast
3. Unsupervised quality of food... spoiled juice, unripe fruit
4. Staff at breakfast doesn't understand English... cannot understand food order
5. Breakfast room much too cold
6. Guest room very hard to cool to comfortable temperature... very slow to cool
7. Room too small, no chair, no desk, poor (often unavailable) internet connection
8. Noise from club on 3rd floor reverberates through hotel walls... inescapable
9. Smell of fresh enamel in elevators
10. No Room Service in spite of advertisement on web site

PROS:
1. showerhead
2. Availability of hot water
3. Complementary mini-bar contents - water, tea, pepsi, oreo-style cookies
4. Friendly and (sometimes) helpful staff - better English skills would help a lot

  • Stayed May 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Furriner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 31 May 2011

I love boutique hotels because they usually put effort into the design, and the prices are reasonable. Shanghai Mansion is unlike anywhere I've ever been. The design in all common areas fabulous. Hotel rooms frame an atrium with a fountain, so you feel like you're in a garden. Inside your rooms, you will be pleased with great touches like indoor bird cages. Cotton, their restaurant, has live music every night - great jazz groups. Such a nice touch. The value is great for Bangkok - service is comparable to big hotel names. If you appreciate unique decor, great value and service, this place is for you.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kokonuts1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Bloomfield, Michigan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 29 May 2011

We absolutely loved shanghai mansion. The staff is quite friendly, cotton bar has great food, and the hotel is 5 star by any standards. The place was decorated in this chic Chinese way and there is so much detail from the lighting to the beds to the bird cages in the shower! Love that! Also don't underestimate the value of quality towels and linens. The towels are super high end and give you that shangri-la feeling for a much lower price! I will stay no where else!

Room Tip: Stay on the 3rd floor. Awesome set up!
See more room tips
  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jgolden84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 15 May 2011

Started badly when we had booked a twin room and got a double. The reception staff were not very helpful at all and it only got better when management got involved. A camp bed was eventually agreed upon but when we got to the room it had been placed in the bathroom between the bath and basin. The staff quickly moved it when we suggested they move an armchair so it could be in the main room.

Had to move rooms again when the roof started leaking water one night. The night staff were very helpful at 3am, but unfortunately the reception staff the next morning were not and had no idea about the offer to change rooms that had been extended.

The decor was great, but nothing great about the Chinatown location. Not much to see or do when wandering around nearby.

We were also not told about the hotel tuk tuk until we saw it outside one day and asked about it.

On the good side, the breakfast was good value for the price and certainly enough choice. The bar and jazz band were also very good and a pleasant evening was spent there one night.

  • Stayed April 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank mangojam69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 May 2011

Let me start by saying that, if you're expecting the Mandarin Oriental or Banyan Tree, you will be disappointed. If your expectations are aligned with the price of the rooms, however, this is a remarkably charming boutique hotel that I would highly recommend. The main point separating this hotel from the flock is the décor - it's obvious that a lot of thought and care has gone into laying everything out with period Chinese/Chinoiserie effects and it felt very unique. The showers were wonderful, the beds big and comfortable, and the included breakfast service was entirely adequate and tasty.

One point worth noting - Bangkok is not a pedestrian friendly, European-style city with an easily walkable/accessible central core. No matter where you stay in the city, getting between the major sites simply is not practical by foot (especially in the heat). Chinatown is likely as good a district as any, given this, but don't expect everything you'll want to see to be within a few blocks.

Also, as its name implies, you'll really only find Chinese food in Chinatown. Or, at least, we couldn't find Thai food to save our life. The Chinese food in the area was exquisite, and the hotel was perfectly located for that, but you'll need to venture further for local food.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ucbmckee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, UK
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 12 May 2011

This hotel is in chinatown, which is not really the best area to stay in Bangkok. We stayed here because it looked so nice in the pictures, but in actuality it wasnt that exciting to be honest.

We had booked a double room and they gave us a twin, which looked cramped and we were glad to change. The double was nicer, the bed was a huge four poster and looked very pretty with the chinese lanterns around it, but this novelty wore off as quickly as the birdcage in the bathroom, which seemed a little tacky after banging your head on it a couple of times.

The floor was stone and kind of spoiled the cosy effect of the room.

The staff were only helpful in what to see in chinatown and didnt help with advice on seeing Bangkok itself at all.

I was glad we only booked 2 nights and very happy to move to a better area of Bangkok on day 3 as Chinatown was pretty much manic 24-7 and near nothing of any particular interest.

Not a bad hotel, just not as nice as it looks in the pictures. And the location was a bad choice.

  • Stayed April 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bangkok hotels
Sukhumvit
Rembrandt Hotel Bangkok
Rembrandt Hotel Bangkok
#98 of 849 in Bangkok
4.5 of 5 bubbles 4,057 reviews
Sathorn
Anantara Sathorn Bangkok Hotel
Show Prices
Show Prices
Show Prices
Sukhumvit
Park Plaza Sukhumvit Bangkok
Bangkok Loft Inn
#60 of 849 in Bangkok
4.5 of 5 bubbles 1,467 reviews
Banglamphu
Tara Place
Tara Place
#54 of 849 in Bangkok
4.5 of 5 bubbles 1,302 reviews
Show Prices
Show Prices
Show Prices

Been to Shanghai Mansion Bangkok? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shanghai Mansion Bangkok

Property: Shanghai Mansion Bangkok
Address: 479-481 Yaowaraj Road | Samphantawong, Bangkok 10100, Thailand
Region: Thailand > Bangkok > Chinatown / Yaowarat
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#51 Spa Hotel in Bangkok
#58 Romantic Hotel in Bangkok
#75 Luxury Hotel in Bangkok
#81 Family Hotel in Bangkok
#90 Business Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Shanghai Mansion Bangkok 4.5*
Number of rooms: 76
Official Description (provided by the hotel):
Shanghai Mansion Bangkok An Award-Winning Boutique Hotel in the Heart of Bangkok’s Historic Chinatown. Situated in the heart of Bangkok’s historic Chinatown, Shanghai Mansion is an award-winning luxury boutique hotel named the region’s Best Luxury Cultural Hotel. Glamour and luxury mingle in the hotel’s opulent and well-appointed rooms, with a strong imprint of 1930s Shanghai and Art Deco influences. 76 individually-decorated rooms boast period furniture, vibrant chinoiserie, and luxurious amenities. A peaceful, 5-storey indoor garden is a great place to unwind, while the award-winning Spa Burasari boasts The hotel’s Red Rose Restaurant features a delightful modern Chinese menu and a lively bar stocked with fine spirits, an international wine list and exquisite Chinese whiskey and liqueurs. Nightly live jazz keeps the mood light and celebratory. Situated right on Yaowaraj Road, Shanghai Mansion sits in the heart of the historic district, within easy access to Bangkok’s major attractions, and Chinatown’s famous street food stalls, exotic fresh markets, traditional tea and medicines shops, heritage shophouses and iconic temples. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, LoveHolidays, TravelUp, Priceline, Odigeo, Agoda, Ctrip TA, Southall Travel and Prestigia so you can book your Shanghai Mansion Bangkok reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shanghai Mansion Hotel Bangkok
Shanghai Inn Bangkok

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing