This hotel is very tired. Gloomy corridors, decor desperately needing an update, on second thoughts don't bother just pull the whole building down. It is FAR out of Bangkok. Many taxi drivers wouldn't even take us there, it's not even close to the airport. The aircon didn't work, there was no fan and no real window. A massive aircon machine roared outside our room. Also there was no hot water in the shower, hair on the sheets, etc.
And then we had to suffer the most unbelievable rudeness from staff when we asked for a refund for the second night's stay (even though we had already asked for it the night before). The young 'manager' ponced in and starting screaming at us "no, you listen to me, I not interested in what you say, we give no refund, we don't care, so there!" . Then slapping his hip for dramatic effect, he screamed one last word of abuse, and stormed off with his sidekick. Didn't learn customer service in any hospitality school I know about! Never, ever book this place. You have been warned!
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- Also Known As:
- Chaleena Princess Bangkok