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AlanThomson121
Falkirk, United Kingdom

Cheap and Cheerful

4.0 of 5 bubblesReviewed 6 Aug 2019via mobile
This hotel was relatively cheap but the staff were nice. We arrived about 8am and got checked in at 9.30am so worked out well. The room was nice and clean and served our needs, it’s also centrally located.
Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph Y, Hotel Manager at Hotel Icon Bangkok, responded to this review
Responded 7 Aug 2019
Dear AlanThomson121,

Thank you for taking the time out of your Asian adventures to share your stay experience at Hotel Icon Bangkok.

Short, sweet and straight to the point We hope to serve you again soon.

Kind regards,

Joseph
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,122)
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62 - 67 of 1,122 reviews
Reviewed 27 July 2019

I stayed at the hotel for 4 nights in June.
The WiFi is bad and all the time disconnected, you can not connect to the Internet for more than 5 mints. At the receptionist they told me the problem might be on my phone or because it was raining (hmmm?). The water in the swimming pool is unclean. The first time I had an eye infection from a swimming pool (I am on average a year in over 10 hotels). The reception staff is neither professional nor polite. When I asked how to get to certain places (quite central) they did not know and guessed .. And in addition they laughed when I asked them (it's really funny when you are unprofessional ah?). The breakfast is not varied and boring. Repeats itself every day. The room is not clean.

Do not recommend !!!

Date of stay: June 2019
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank AviramM_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph Y, Hotel Manager at Hotel Icon Bangkok, responded to this reviewResponded 30 July 2019

Dear Aviram,

Thank you for staying at Hotel Icon Bangkok. We appreciate you taking the time to share your feedback and most importantly point out our shortcomings on where we can further improve and deliver a consistently high standard of service.

We certainly are troubled to hear that your stay with us was not a pleasant one and left a bad experience. Please be assured that each issues you have raised have been discussed internally from the WiFi connectivity, pool maintenance to food variety being offered at breakfast. But of most importance is the guest service delivery, that all guest will be treated in a polite and respectful manner.

Should you have the opportunity to come back to the beautiful city of Bangkok, please feel free to drop by and I will be more than delighted to personally welcome you.

Sincerely,

Joseph
Hotel Manager

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Reviewed 14 July 2019

This hotel was one of the best decision I took on my trip to Bangkok, it's situated at Central part of the city, where it has easy access to metro and many tourist attractions, rooms were clean and good, staffs were super nice, and service was so good, travel advisors Kan and pooky were so kind and helpful they suggested places to visit which was fitting our need and made our trip one of the best. It was worth every penny, if iam in Bangkok again no questions asked I will comeback here again.

Check out this view from the pool area...

Date of stay: July 2019
Trip type: Travelled with friends
2  Thank Tajahamed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph Y, Hotel Manager at Hotel Icon Bangkok, responded to this reviewResponded 15 July 2019

Dear Taj,

It's good to hear that you had an "iconic experience" during your most recent trip to Bangkok. Your review pretty much sums up everything on what Bangkok has to offer in terms of tourist attractions.

But most of all it's great to hear our staff delivered impeccable service through out your 5 day stay with us.

Should you be able to drop by in Bangkok again please don't hesitate to look us up.

Kind regards,

Joseph
Hotel Manager

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Reviewed 14 July 2019

Loved the hotel. It was clean and the service was very good. All the employees were polite and helpful. Especially Kan and one more person from tour desk were very helpful with our Tahi food explorations for my YouTube channel. Their breakfast is fresh and good as well.

Date of stay: July 2019
Trip type: Travelled with friends
2  Thank Irfansview
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph Y, Hotel Manager at Hotel Icon Bangkok, responded to this reviewResponded 15 July 2019

Dear Irfan,

Thank you for sharing your review with the community of travelers on TripAdvisor. I'm glad to hear that our tour desk were of help to you and hope that your YouTube channel will be an instant hit and success with many followers.

Please share your YouTube channel to our e-mail address info@hoteliconbangkok.com and I will be more than to show your work to my staff.

Wishing you many great adventures and discoveries during your adventure in Bangkok. we hope to see you soon.

Warm regards,

Joseph
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2019

Staff were very helpful and pleasant to a couple that hadn’t been to Thailand before. Very welcoming, they managed to find us a taxi during a very busy period (due to the rain). The hotel was spotless and the breakfast was good.

Date of stay: July 2019
Trip type: Travelled as a couple
2  Thank MASmith1991
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph Y, Hotel Manager at Hotel Icon Bangkok, responded to this reviewResponded 10 July 2019

Dear Mitch1991,

Thank you for your feedback and sharing them on TripAdvisor with our community travelers.

I'm sure my staff will be happy to hear that they made a difference and left a good impression during your stay at Hotel Icon Bangkok.

Wishing you a safe and pleasant journey back home.

Warm regards,

Joseph
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2019 via mobile

I ended up by chance in this hotel for 10 days.
It is central (near 2 bts stations walking 4 minutes nana and chitloem) or use a tuktuk free from hotel to get you near by.
Quiet street with no massage places so it is clean and quiet but you can find all you look for near by but at least the client is nice.
Room are clean and you have free water and coffee.
Staff is super nice and efficient, helping me out the last day to print some documents right after my check out.
You have a nice pool with a view also and a gym. I will return again

Date of stay: June 2019
Trip type: Travelled solo
2  Thank lcalling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joseph Y, Hotel Manager at Hotel Icon Bangkok, responded to this reviewResponded 1 July 2019

Dear juanito,

We're happy that your extended stay at Hotel Icon Bangkok was "super nice" and that you found my staff to be super nice as well as providing you with an efficient service and an added local touch.

We most certainly look forward to having the opportunity to further delight on your future journeys to Bangkok and have us be your home away from home.

Kind regards,

Joseph

Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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