This property looked a bit more aged than other Somersets that we have stayed at. Decor looked a bit outdated and furniture definitely aged. We stayed in a studio room though, and it was quite spacious. We a usual appreciated the room amenities, as well as the fitness centers and pool. There is also a tour agent available with lots of different options for both short and long term adventures, although we didn't end up booking anything as most of Thailand is easy to navigate independently. No high pressure sales at all there. Breakfast options are plentiful and delicious, but it can get really crowded! Location is pretty decent, close to the Asok BTS. It is a short walk away or one could use the complimentary tuk-tuk that will take you to the main road.

Most of the staff people are pretty helpful. We had a couple of bad experiences with one particular staff person. We extended our stay and for some reason she couldn't help us reprogram our key card even after about 10minutes of waiting. We decided to leave and come back and pick it up. Then upon check-out she refused to finish up our transaction and run our credit card for the incidentals incurred. Instead she greeted my partner but only to answer phone call after phone call - with 3 other people working and us being the only guests in front of her. Her colleagues seemed irritated with her for this and had to come over and help us. She didn't wear a name tag unfortunately, so didn't catch here name and didn't want to bother or take the time to ask. She wore glasses and was slightly older in age.

I would say overall that this Somerset property was just okay. It was fairly average in comparison to other BKK and SE Asian hotels, but fell below Somerset expectations. For the price, there are several other properties in BKK that would are a much better value.

My wife and I have been travelling to Bangkok for many years and of all my experiences in Bangkok I would have to rate this, the worse.

We arrived at 4.00pm with a reservation for two rooms (my sister was with us). After completing the normal paperwork we were asked for our credit cards which I assumed was for a deposit if we broke or stole anything which is normal, later I find out this was the hotel charge for the 3 days we were there. Pity as I wanted to pay by cash, with a foreign Credit Card I get a poor exchange rate and get charged fee’s. I am used to paying the hotel bill on departure, maybe it has something to do with the clientele as has been mentioned earlier.
After payment was completed we were asked to wait for several minutes and then advised one room was not ready. Check in was from 2.00pm, this was 4.00pm!! I voiced my displeasure strongly and was advised it was housekeeping’s fault. If you have to stay later in hotels they charge extra, was I offered anything, of course not.
Once we got to our rooms we dropped off our bags and turned the Air Con on and left to find dinner. On our return we noticed there was water all over the floor and water leaking from the AC and my wife’s shoes full of water!! Went around in circles with different people for about an hour, why not just move us immediately!
Breakfast was one of the worse which I have had in Bangkok. They were obviously understaffed as I could not even get and empty cup for a coffee.
I will not be back, Pity as I had stayed at Somerset Park Suanplu which I had fond memories of.