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“A home away from home”

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Somerset Lake Point Bangkok
Ranked #127 of 862 Hotels in Bangkok
Certificate of Excellence
Singapore, Singapore
Level 5 Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“A home away from home”
Reviewed 18 December 2013

We stayed for 6nights in total, first 2 nights on 22nd floor followed by 4 nights on 27 th floor after returning from Sukhothai. The first apartment appeared tired and the furnishings would have seen better days. The second apartment was much better as everything appeared to be rather new and well-kept. Our 2 bedroom Premier apartment was of a comfortable size to accommodate 4 adults, with a 3+1 seater sofa set, flat screen tv and a good size pantry which is equipped with refrigerator, microwave oven, toaster, pots and pans, cutleries and tableware.
One morning, we left the apartment with laundry in the washing machine. We were pleasantly surprised that the service staff went out of their way to dry them in the tumble dryer for us when the laundry cycle was completed. This is indeed service at its best! Thank you very much, Somerset!
The buffet breakfast was of a good spread. However, there needs to be improvement in the quality of the chef. The quality of the eggs dished out from the egg station each morning is of varying standard. Some mornings, the noodles and fried vegetables are way too salty. The fruit juices have been overly diluted and the hot beverages have not been properly filtered.
Thumbs up to the complimentary tuk tuk service provided by Somerset. The driver even offered to drive us another few hundred meters down the road directly to our destination after we asked him for directions to Klong Toei market. The front desk staff are always polite and on hand to help. They helped me to call my tailor, book river cruise and seafood dinner, saving me a lot of hassle with the Thai language.
Although part of the property is under renovation and upgrading, there is neither noise nor inconvenience to the guests at all.
This is a well managed serviced apartment which deserves 5 stars if they improve on their food at breakfast. Highly recommended!

Room Tip: Choose an apartment facing the park for a good view of the huge pond and morning joggers.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Denise9776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chaiya_k, Manager at Somerset Lake Point Bangkok, responded to this review, 23 December 2013
Dear Denise9776,

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.

Pertaining to your observation on the condition of furnishing, the management have been notified on this area. As to the breakfast, we have highlighted your feedback to our F&B operator and reiterated the need to improve breakfast quality and variety, as well as, service standards. My team and I will continue to monitor their performance and service delivery.

Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.

Kind regards,

Chaiya Kochchawong
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
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English first
WA
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 December 2013

We had a 6 nights stay and was told that we had been upgraded and located in Tower A. The place was still being renovated as the earlier reviews state but we had no issues with noise. The team at front desk were always friendly and helpful throughout our stay and the door man would always open the door every time we cam in and out.

I cannot say much about the Gym facilities as I did not have the time to use it. However you have cooking appliances and everything needed to do a cook in. A dryer and clothes washer was available in our room including the detergent. The other luxuries like LCD tv, mini hifi, safe were also provided.

For your own cooking there is a grocery store on the same street and is less than a 10 minute walk.

All in all I think you pretty much have access to all you need here and the fact the staff were always friendly and helpful, I will most definately return.

Room Tip: No tips sorry we were happy with everything
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TouristWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chaiya_k, Manager at Somerset Lake Point Bangkok, responded to this review, 19 December 2013
Dear TouristWa,

We are glad to hear compliments of our staff members at Somerset Lake Point Bangkok. Your kind words will be shared with the Residence Manager. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.

Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again in the near future.

Kind regards,

Chaiya Kochchawong
Assistance Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jamshedpur, India
Level 5 Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 December 2013

stayed with my wife for a day before flying back to india. a little difficult to locate though the hotel has a free tuk tuk service to the end of the lane onto the main road.beautiful rooms!! well decorated and great service!! clean hotel, clean rooms...staff was very helpful and prompt. would definitely recommend this property. had a wonderful experience!!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abhinavm123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chaiya_k, Manager at Somerset Lake Point Bangkok, responded to this review, 6 January 2014
Dear abhinavm,

Thank you very much for your compliment, Your compliments inspire us to continually provide and improve the level of service that residents have come to expect.

Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Kind regards,

Chaiya Kochchawong
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
175 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 8 December 2013

The only grasp I have is that the property is under renovation. It was a bit noisy and looked as if the building is going to collapse. Stayed for 5 days. Hotel staff were more than willing to help. The bar/cafe at the property had really good food. Location wise, it was generally convenient and of a walkable distance to Asok BTS. It suited me as it was a away from the hustle and bustle of the main downtown areas. Cleanliness and Housekeeping could be better.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JC_5382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chaiya_k, Manager at Somerset Lake Point Bangkok, responded to this review, 6 January 2014
Dear JC_5382,

I would like to apologise for any inconvenience during stay you had with us. We always do our best to meet the expectations of all our residents, Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, Somerset Lake Point Bangkok isundergoing a renovation program.

I hope that we will have another opportunity to make your stay experience a better one in the future. We look forward to welcoming you again, giving us another opportunity to serve you better.

Kind regards,

Chaiya Kochchawong
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goa, India
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 December 2013

Stayed here with friends a few months back and it was great. Right from the time we checked in, the staff were very kind and helpful. We stayed there twice, both on our way into thailand and on our way out. Once we got a apartment in Tower A and the other time we were in Tower B. Both towers are nice, however we preferred tower A. Somerset Lake point is very centrally located. Its just a couple of minutes walk from the metro & shopping mall Terminal 21. Our stay included breakfast which was quite nice as well. The apartments were spacious, well equipped and most of all very clean. The only drawback was that we were 5 of us staying in the apartment and the wifi password they gave us allowed only 4 devices to sight in at a time. Besides this minor drawback we loved everything else about this place.

Room Tip: Tower A was nicer
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gavin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chaiya_k, Manager at Somerset Lake Point Bangkok, responded to this review, 6 January 2014
Dear Gavin S,

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.

Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

Chaiya Kochchawong
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trier, Germany
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 November 2013

Somerset Lake Point in Bangkok is a great place for leisure and business travelers. It's a serviced apartment for those who want to cook for themselves but lets be serious, who would want to cook if staying Bangkok! I stayed in a single Premier Studio in Tower A.
The apartment is well equipped with electronic essentials and very clean. Service is good and polite but still rusty when it comes to english speaking customers. The location of Somerset Lake Point is very close to Asok Skytrain station and a shuttle service is offered to take you there.
Breakfast is simple and good. Don't expect any highlights. The bar is a great place to catch a last drink but nothing classy as well. Overall a good place for a great value in the heart of Bangkok
I can only recommend it.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chaiya_k, Manager at Somerset Lake Point Bangkok, responded to this review, 6 January 2014
Dear Daniel L,

We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.

Thank you for your valued patronage. From all of us at <Property name in full>, we look forward to welcoming you again.

Kind regards,

Chaiya Kochchawong
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 November 2013

Great hotel, We stayed in a 3 bedroom apartment in tower A. They were undergoing renovations so we were a bit worried when we arrived due to noise and facility closures however I was mistaken. Although they did close the pool in Tower A we were able to use the pool in tower B. The walk to the main road however was about 10-15min and there weren't many footpaths, however the hotel offers a free shuttle which drops you at the end of the street. It is also a short walk to terminal 21 which offers a huge shopping centre and a sky train. The staff here were wonderful and very happy. The breakfast was fantastic and the rooms were clean and comfortable. I would highly recommend this hotel.

Room Tip: We stayed in a 3 bedroom apartment in Tower A
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a__harris90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chaiya_k, Manager at Somerset Lake Point Bangkok, responded to this review, 6 January 2014
Dear A_harris90,

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards.

Once again, thank you for your valued patronage. From all of us, we look forward
to welcoming you again.

Kind regards,

Chaiya Kochchawong
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Somerset Lake Point Bangkok

Property: Somerset Lake Point Bangkok
Address: 41 Sukhumvit Soi 16, Sukhumvit Road | Klongtoey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#110 Luxury Hotel in Bangkok
#118 Romantic Hotel in Bangkok
#127 Family Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Somerset Lake Point Bangkok 4*
Number of rooms: 432
Official Description (provided by the hotel):
In the heart of Bangkok’s Central Business District as you live in style by the lake view, a getaway at Somerset Lake Point will be sure to rejuvenate you. A selection of popular shopping complexes and fine restaurants await you, just a few minutes away. ... more   less 
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Also Known As:
Somerset Lake Point Hotel Bangkok

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