It's a simple, but absolutely fine, hotel. What everyone says about the front desk is absolutely true, they are very busy and none too friendly, but they have a constant stream of check ins and outs, all day. We found that Rambuttri was great value, it worked out cheaper for my family than other guest houses in the area ( on a 1 child stays free deal), plus you have the bonus of a swimming pool in central Bangkok. It's right on Rambuttri, opposite Khao San, which is exactly where I always want to stay. I'd stay again if I could get the same deal.