The rooms are basic and accommodating with a bed, window, desk and wet room which is all you need.
The staff are the rudest staff I have ever come across which is very unlike Thai staff in hotels. Completely unprofessional and didn't believe me that when I moved rooms THEY lost a form during the process and then charged me to photocopy my passport!
I did not come across one member of staff thaf was nice or pleasant to talk to. I feel sorry for the rooms to be under such bad staffing, as really they are absolutely fine to stay in.
If you're a non-smoker, like I am, you need to be aware that this a smoking hotel and if you want your room to smell like a chimney at all times, then stay here.
I was shown to one room and someone clearly had been smoking in it previously and I told the guy (only male at reception) it was smokey and he said "No, not smokey" yet it clearly was. I complained to reception and said it is too smokey for someone with asthma and they said they would clean the room- no air freshener would get rid of that smell. I complained once again and they moved me to another room which wasn't smokey from the inside but the smell was coming in from the hallway. Eventually during my stay I learnt to shut the bathroom door and only the bathroom will smell of cigarettes rather than your bed and clothes.
I would not recommend this hotel to anyone and I'm someome who writes faur reviews but the staff need to take some courses in customer care before they shout at clients and expect the hotel to keep being popular.
If you're a smoker this hotel is for you but one would hope that there would be areas in the building where it is non-smoking so you didn't have to breathe in second hand smoke all the time.
Just down the road is Chillax resort a 4* hotel I would recommend a million times that although pricier than here, is totally worth your money. I stayed here with a friend because I didn't want to stay at Rambuttri and even left a day early from the hotel because I couldn't wait to leave.
Pros of the hotel are good location to restaurants but the best restaurants and cafes are located around Chillax such as Snack Bar, Wunderbar, Ricky's, Cozy House and Joke (something) which does the best ThaI food you'll come across.
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- Also Known As:
- Rambuttri Village Inn And Plaza
- Rambuttri Village Inn & Plaza Hotel Bangkok
- Rambuttri Village Hotel
- Rambuttri Village Bangkok