I booked a 2 bedroom family suite 2 months ahead by email. Confirmed with them till last day from arrival. Upon arrival checkin, the reception tells me my room has faulty electricity and that i'm advised to upgrade at 3,600 baht per night to another room (the initial family suite was confirmed at 2,400 baht/night). I firmly told them that it is unacceptable and shows all my printed email correspondences with them of 2 months. The manager tells something in thai to the receptionist and then they show me to a 2 bedroom family suite. I reconfirmed that it is at the initial rate agreed upon and they said yes! I've read previous reviews of this hotel and the trick they usually pull to get more money out of guests!
Anyway, the family suite they showed was worn down but large and clean. My kids had enough space to run around. There was one TV in the living room and one in one of the bedrooms. It had Aljazeera, NHK, TV 5, CNA and thai channels. The bathroom was compact with a bathtub and white clean towels. The kitchen had no cooking stove but had a microwave, a medium sized fridge and a hot water dispenser. As our kids were picky eaters we brought a rice cooker and a portable hot pot cooker so that we could prepare their usual meals. The housekeeping had no problems with it. Beware that the glass bottled water is free but the plastic ones are payable. We read it in some reviews about this so stored the plastic ones on top of the fridge, out of reach of the kids. On our checkout, the receptionist told us one bottle was missing and we had to pay 40 baht for it. I didnt want to make a fuss and paid. My advice is keep all plastic bottles locked in your luggages throughout your stay and produce them at the reception upon checkout. Beat them at their own game. They are kind of pathetic these staff. Sour, depressed looking but since we are not in bkk to socialize with them, we just ignored their behaviour.
The best thing about this hotel is the location.
Turn left at its entrance and its only 5 minutes walk through a quiet private lane to Siam Paragon. A further 5 minutes walk to MBK mall. Siam Paragon buggy Operates from 11 am to 1 pm then from 3 pm to 5 pm. From the lane to Siam Paragon. Then you wont have to walk that 5 minutes at all!
Turn right at the hotel entrance and its only 30 seconds to Petchaburi road (7-Eleven right there for water and other neccessities). A further 5 minutes to Pantip plaza, a further 5 minutes to Platinum mall (in front is Pratunam market), a further 10 minutes turning right to Big C and Central World. All along a road filled with street food galore!
So if you book at this hotel, do it in advance, keep proof of your requirements and their confirmation, be firm, and hide the plastic water bottles! Wish you a safe trip to BKK!
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- Also Known As:
- Residence Rajtaevee Bangkok
- Residence Rajtaevee Hotel Bangkok