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Siam@Siam Design Hotel Bangkok
Ranked #129 of 852 Hotels in Bangkok
Certificate of Excellence
Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Average hotel”
Reviewed 30 April 2014

We stayed here the last night of our 15 day thailand holiday and i must say i was very disappointed as this hotel had been recommended by our travel agent.

I personally thought the transport and tour people at the entry of the hotel who were constantly trying to sell you tours is very tacky and not what i want when i'm first entering my hotel.

The hotel has a good location for shopping it is close to MBK and SIam Centre and Siam Discovery - Siam Centre has some great food options but is the same price if not more expensive then shopping in Australia but has lots of different stores which we don't get in Australia. MBK is great for bargin shopping.

We had two rooms which were interconnecting as we are a family of four. The room decor i found was a little dark and gloomy and the bath/shower combined is not suitable for the elderly as the bath is very high. We barely slept during the night due to the traffic noise and the sky train which was extremely close to our room. We also found the walls to be very thin as we could hear the conversations in the next room. The pool was so cold even my children wouldn't swim in it. Breakfast was ok but average compared to the other hotels we stayed at during our stay in Thailand. Overall i would not return to this hotel nor recommend it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tash_Sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, Manager at Siam@Siam Design Hotel Bangkok, responded to this review, 8 May 2014
Dear tash_Sam,

Thank you very much for taking time to share your recent stay at Siam@Siam Design Hotels & Resorts.

We are very lucky with our location and it's good to know you were able to make the most of it.
I am really sorry that our facilities and service didn't exceed your expectation. We are really thankful for your useful report. Thank you for mentioning the safety issue in our bathroom and the insistence of the tour saler, we will take your comments into consideration for further improvement in our services.

I hope we will have the chance to welcome you again.

Kind regards,

Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,231 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (376)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Brisbane, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 April 2014

This hotel is decent but not worth the high price, you can find far better value in Bangkok. The pool area is very nice and the breakfast is not bad. The location is close to MBK and other shopping and a sky train but when we were there the whole area was a protest zone and no taxis could get to the hotel. On the down side the wifi internet was appalling, it barely ever worked and would go down completely for days at a time and when it did go was extremely slow. The rooms have no irons or ironing boards, when i called reception to bring one it took well over an hour, 2 more phone calls and the iron that arrived was a $10 piece of crap that actually couldn't get wrinkles out at all.The rooms were quite stylish but showing signs of wear with some worn and broken fittings etc. I would not recommend if other options are available.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MTurk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 28 April 2014

My partner and I stayed her for our first three nights in Thailand. When we arrived to the check-in desk we were greeted by very rude staff who gave us the wrong room key and failed to apologise. We stayed in the deluxe room which had a very firm and uncomfortable mattress as well as a very basic and dated bathroom but had amazing views looking out across the city. The free Wi-Fi was also another bonus of staying here. Great location, within walking distance to main shopping centres and a short cab ride to the temples. On our last night we realised that the cleaner had not put any fresh towels in our room, so I waited in the shower for 45 minutes while my partner had to call the front desk three times before getting the towels. Overall, we enjoyed our time at Siam and would recommend it for couples or a short stay.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gemma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, Manager at Siam@Siam Design Hotel Bangkok, responded to this review, 30 April 2014
Dear Gemma L,

Thank you for taking the time to post a review about your recent stay at Siam@Siam Design Hotels & Resorts.

We are happy that you enjoyed our location and the nice view offered. Please accept my apologies for the poor service you received. Feedback about our service is important to us to understand where we are getting it right and where we need to make improvements. I will follow up the mentioned points with head of department.

I hope we will have the chance to welcome you again.

Kind regards,

Jonathan
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Wellington, New Zealand
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 April 2014

We enjoyed our stay at Siam@Siam so much we cancelled our bookings to stay somewhere else in Bangkok later in the trip so we could return.
The rooms and hotel are very quirky in terms of the decor and we loved it - constantly spotting new things.
The hotel has free wifi. The pool is lovely with an amazing view and very restful. The rooftop bar is also well worth a visit for the view.
The buffet breakfast is great. We also ordered room service, and I ordered a main meal at the roof top bar one night. Everything we ate at the hotel was delicious. The staff were very friendly and helpful. My only criticism was that the staff at the transportation desk could be a little pushy but that didn't overshadow our stay at all. Highly recommended.
The location suited us well. It's a few minutes walk from the MBK centre and the Paragon Centre for shopping. About 2 minutes walk from the BTS station which we preferred for getting around, although we also used the Tuk Tuk option once (to get back from Chinatown).
For the airport we found a combination of the SkyTrain and the BTS to be easiest. This took an hour door to door, and cost about 73 baht per person. But it involves a couple of train changes and a few stairs (without escalators) so we didn't try this on the first day at the end of a long flight and took a taxi instead (375 baht).

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, Manager at Siam@Siam Design Hotel Bangkok, responded to this review, 28 April 2014
Dear Ajshaw,

Thanks for letting us know about your stay at Siam@Siam Design Hotels & Resorts.
I'm glad you enjoyed our concept, our Food & Beverage offer and our location. I agree that we are very fortunate with the location, with so much to offer around. Thank you very much for your nice comments regarding our staff. They were thrilled by your praise.

We are looking forward to welcoming you back soon.


Kind regards,

Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 April 2014 via mobile

We stayed 3 nights at Siam@Siam on the way home from a beach holiday from Phuket.

Overall, we felt it to be average from the perspective of the breakfast buffet, sleep quality of the bed (mattress too firm and its uncomfortable as was waking throughout the night), bathroom was basic with shower over bath thats too high to step up and down and also dirty grout in the bath tub.

Good parts were location - close to BTS train station, MBK mall. Other malls were a train ride away. We had a good view of Bangkok being up on the 19th floor. Friendly staff and good service.

I would recommend this hotel for a short stay in Bangkok.

Stayed April 2014, travelled as a couple
Helpful?
Thank HillB79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, Manager at Siam@Siam Design Hotel Bangkok, responded to this review, 28 April 2014
Dear HillB79,

Thank you very much for taking time to share about your recent experience in Siam@Siam Design Hotel & Resorts.

Many thanks for your kind words regarding our staff, your comments will be passed along to the concerned parties. We are happy that you appreciated the nice view over the city.

I am, sorry that you were confronted with traces of mouldy grout. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

We value your feedback and ideas for improvement and look forward to welcome you back soon.

Kind regards,

Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 26 April 2014 via mobile

We stayed at siam@siam for 3 nights. Hotel was great based on value for money, location, interior, amenities but the stuff were not very helpful. They were only willing to help if we did anything thought the hotel if we didn't they would just walk away. Overall stay was enjoyable and I would recommend the hotel.

Stayed April 2014, travelled as a couple
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, Manager at Siam@Siam Design Hotel Bangkok, responded to this review, 28 April 2014
Dear guest,

It is wonderful to read that you have enjoyed your stay with us. We are very lucky with our location and it's good to know you were able to make the most of it.
I will be sure to share your positive and negative comments with my team.We appreciate the time you took to share your positive feedback but also your concern.

I hope we will have the chance to welcome you again.


Kind regards,

Jonathan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 April 2014

My girlfriend and I stayed at this centrally located hotel for three nights and enjoyed the architecture, design,and convenience being so close to the BTS skytrain,MBK shopping centre and Siam Paragon.The main temples are also very close.Our room was very comfortable,clean and serviced daily.The amenities like pool,spa and gym were fantastic!!!The breakfast buffet was excellent with quality food including fresh honey! I would recommend a few smiling faces at reception...Overall a very good hotel!!!

Room Tip: Choose a room facing the main road facing the National Stadium-great views
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Constantine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan A, Manager at Siam@Siam Design Hotel Bangkok, responded to this review, 22 April 2014
Dear Constantine T,

Thank you very much for your rating. We are happy that you enjoyed your stay with us.

Thank you very much for our nice words regarding our front office staff and our sport amenities. Your comments will be passed along to the concerned parties.

Thank you again for sharing your experience with us, and we hope to see you soon!

Best wishes,

Jonathan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Siam@Siam Design Hotel Bangkok

Property: Siam@Siam Design Hotel Bangkok
Address: 865 Rama 1 Road | Wang Mai, Pathum Wan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#67 Spa Hotel in Bangkok
#105 Romantic Hotel in Bangkok
#111 Luxury Hotel in Bangkok
#143 Family Hotel in Bangkok
#153 Business Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Siam@Siam Design Hotel Bangkok 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
The hotel offers 221 artistically appointed rooms featuring high ceilings, large clear bay windows and all modern amenities. The rooms' striking, dramatic interior designs reflect the artistic creativity that brings a new dimension to stylish easy-living - a truly refreshing approach to the way you see, feel and experience your environment. The hotel offers the very best in the way of creative artistry, combined with luxury and the highest standards of comfortable living. Accommodation units breathe sophisticated style and class. Facilities on offer to guests at this fully air-conditioned establishment include a hotel lobby with 24-hour reception and check-out service, lift access, currency exchange facilities, a newspaper stand and a hotel safe. Internet access is available, and additional facilities include a bar, pub, café and a restaurant. Room and laundry services are provided (fees apply to laundry services), and guests arriving by car can leave their vehicles in the nearby car park. ... more   less 
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Also Known As:
Siam@Siam Design Hotel And Spa
Siam Design Hotel
Siam Design Bangkok

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