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“Best 4 star hotel in Bangkok Friendly staff”

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Courtyard by Marriott Bangkok
Ranked #49 of 879 Hotels in Bangkok
Certificate of Excellence
Reviewed 11 June 2014

I am Marriott elite member and I have to said the best part of this hotel is people ,from security,room attendant and at your service ,everyone is trying there best to service you,I just stay here for one night,still got upgrade me to Connor room and offer me late check out ,the room is huge and clean ,we order room service and it ready In 30 minute and very tasty ,this hotel locate at central Bangkok and surr
ounding by high end
comdominium so it very quiet, with only 80usd per night ,I didnt think there will be any better option in the central ,highly recommend

  • Stayed: March 2014
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1  Thank Patrwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCourtyardBangkok, General Manager at Courtyard by Marriott Bangkok, responded to this reviewResponded 12 June 2014

Dear Patrwan,

Thank you very much for your positive review of your experience with us. We truly appreciate your recommendation of our hotel, our personal service and food.

And as one of our most loyal Marriott Guests we are looking very much forward to welcome you back next time you are in Bangkok.

Kind regards,

Sanne Emborg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,541 - 1,547 of 2,841 reviews

Reviewed 11 June 2014

The location is good and is right between the Grand Hyatt and Four Seasons and convenient for shopping and the Sky Train. The service was nice and hotel staff was very courteous .The MoMo (All Day Dining) is really spacious and has a good spread.
The shop in the reception is very convenient Overall it’s a fantastic value for money.

Room Tip: Corner Rooms have a good layout
  • Stayed: August 2013, travelled on business
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1  Thank AshleshW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCourtyardBangkok, General Manager at Courtyard by Marriott Bangkok, responded to this reviewResponded 11 June 2014

Dear AshleshW,

Thank you for taking the time to review your exerience with us. We are delighted that your stay with the Courtyard Bangkok was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind regards,

Sanne Emborg
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

This was our second stay here,27- 30 May, and as it was brilliant first time round, we did not consider staying anywhere else. We booked 3 nights through Trailfinders which qualified us for free breakfast each morning. This stay was as great as the first. Lovely hotel and we found all staff very pleasant and friendly and happy to help. We thought the reception girls were particularly welcoming on our arrival after an overnight flight from London, and we were given an early check in for which we were very grateful. Rooms are modern, spacious, very comfortable and spotlessly clean with plenty complimentary water, tea and coffee. Great location, near a BTS station and within walking distance to BKK, CentralWorld, Siam Paragon, Erawan Shrine to name but a few. We even walked to Terminal 21. We only ate breakfast in the hotel, which was of a high standard with plenty of choice. We wanted to try the food courts where we ate 4 main meals with soft drinks for approx £14 total! The concierge desk ordered us a taxi for 4 to the airport for 500 baht which was cheaper than the price from the airport. If we return to Bangkok in the future, we will certainly stay again. Thank you Courtyard!

  • Stayed: May 2014, travelled as a couple
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2  Thank LIncolnToots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCourtyardBangkok, General Manager at Courtyard by Marriott Bangkok, responded to this reviewResponded 4 June 2014

Dear LIncolnToots,

Thank you very much for your positive review and recommendation.
We truly appreciate your comments and looking forward to welcome you back in the near future!

Kind regards,

Sanne Emborg
General Manager

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Reviewed 28 May 2014

We stayed for a couple of nights in this hotel in November 2013. The hotel is close to Parthunam market and is located in a busy areas with lots of other hotels around this area.

The staff at reception was very friendly and helped us with all the places to see during our stay. They also guided us with the timings and best way to reach the places.

Our accommodation included access to the executive lounge, which was stocked with some good quality soft and hard drinks. The snacks were mostly non vegetarian and on our request the staff specially got vegetarian sandwiches made for us.

The restaurant had a lavish buffet with full american and English breakfast. Overall an excellent experience.

Room Tip: We took an upgrade to a corner room which had excellent views.
  • Stayed: November 2013, travelled with family
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Thank 32Rishi32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCourtyardBangkok, General Manager at Courtyard by Marriott Bangkok, responded to this reviewResponded 28 May 2014

Dear 32Rishi32,

We thank you for taking the time to review your experience with us. We truly appreciate your positive comments and very happy the our team helped you making the best of your trip in Bangkok, and that you enjoyed the executive lounge and offerings.

We will be happy to welcome you back on your next visit to Bangkok!

Kind regards,

Sanne Emborg
General Manger

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Reviewed 28 May 2014

I stayed at Marriott Courtyard for 4 nights from 23-27 May 2014, at room 809.

This is the summary of my experience:

Location: Convenient and secure. It is a few min walk from the BTS station ( Rajadamri) . I feel safer knowing that the hotel is not on the main road. This provides more security as the anti-coup protests seem to be on the main roads and at the BTS stations. Also, whenever taxis arrive at the hotel, there is a security barricades and the hotel security guards do check car boots. I walked to Siam Centre, Paragon Siam, Amarin Plaza, Siam Square, MBK etc from the hotel, the it took only 5-15 minutes. But if you are not fond of walking or tire easily, a quick BTS ride will bring you to any of the popular shopping destinations.

Amenities: Surrounded by shops and cafes, restaurants etc. Very well-located in a bustling vibrant part of Bangkok. The hotel also has a good-sized gym and heated pool.

Café Momo at the hotel : Good food at reasonable prices. Paid about 750 baht for the Friday seafood buffet, excellent grilled beef and big fat juicy prawns. Nice side dishes and very warm smily service from the staff at Café Momo all round. I also ordered room service on one of the nights. The phadthai was delicious and the Caesar salad was decent enough. Generous portions and food arrived hot and fresh.

Room: VERY VERY Spacious by anybody's standards. Bed and sheets were comfy and befitting of Marriott quality. There was an iron, hairdryer, mini bar, water kettle, tea & coffee station and a large writing desk, a corner coffee table with 2 large armchairs. Housekeeping was discreet and polite, rooms were immaculately clean. I was staying on the 8th floor.

Soft finishing : Modern with soothing autumn colors. Lots of wood elements. Nice clean carpeted floor.

Tech stuff : Free wifi in room and lobby area ( reasonably fast!). Flat screen TV. Fantastic universal wall plugs for your gadgets.

Bathroom: Good Shower with marble finishings. Shower stall even has a marble bench. Shower pressure is good.

Service: I would say that service was efficient and swift in general, but not all staff were particularly warm. The trainee female conceirge staff were very polite, always smiling and warm, quick to react to guests and very professional. Checking in was done very efficiently but do not expect much smiles or much warmth from the female staff at the check in counter. But professionalism is not lacking. Maybe it is just my personal expectation that staff at the checkin counter should make guests feel welcome since they are the first point of contact.

Tutuk drivers and the porters and operations manager ( all male staff ) were friendly and professional.

Pros: Safe and good location, spacious comfortable room, very clean facilities and efficient check in/check out. Good food too!

Cons: There was an initial muskiness to the first room which they gave me. But the issue was quickly rectified with a room swap to 809. Quick response to guest complaints. Thumbs up !
Overall : I would stay at Marriott Courtyard Bangkok again ! Excellent !

Room Tip: Ask for a higher floor room. Extremely quiet and peaceful !
  • Stayed: May 2014, travelled as a couple
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3  Thank fatcat2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCourtyardBangkok, General Manager at Courtyard by Marriott Bangkok, responded to this reviewResponded 28 May 2014

Dear fatcat2222,

Thank you for taking the time to give us a very detailed review and feedback.
We truly appreciate your comments and is glad you had an enjoyable experience while staying with us.
Hope to welcome you back in the very near future.

Kind regards,

Sanne Emborg
General Manager

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Reviewed 25 May 2014

This is an amazing hotel in Bangkok! The continental breakfast is awesome and able to please so many different tastes! the swimming pool is beautiful.. the rooms are spacious and clean. Overall the hotel is so modern and the staff is the most friendly we saw throughout Thailand!

  • Stayed: April 2014, travelled as a couple
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Thank MarianaLonghi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCourtyardBangkok, General Manager at Courtyard by Marriott Bangkok, responded to this reviewResponded 28 May 2014

Dear MarianaLonghi,

Thank you for taking the time to review and recommend our Hotel and Services. We are delighted that your stay with the Courtyard Bangkok was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts so that we may continue to deliver exceptional service in the future.

Hope to welcome you back in the near future!

Kind regards,

Sanne Emborg
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014 via mobile

Stayed 1 night on 24 may. Located in the heart of city, close to all the big shopping malls and within walking distance and also close to rajdamri BTS station. Room is ok but good value and its modern and clean. Food selection at lounge can be improved.

  • Stayed: May 2014
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1  Thank MyTravelPage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCourtyardBangkok, General Manager at Courtyard by Marriott Bangkok, responded to this reviewResponded 28 May 2014

Thank you for taking the time to review and give us feedback in regards to our services. We are delighted that your stay with the Courtyard Bangkok was enjoyable.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Kind regards,

Sanne Emborg
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Bangkok

Address: 155 / 1 Soi Mahadlekluang 1, Rajdamri Road, Bangkok 10330, Thailand (Formerly Courtyard Bangkok)
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Spa Hotel in Bangkok
#45 Luxury Hotel in Bangkok
#50 Business Hotel in Bangkok
#59 Family Hotel in Bangkok
#73 Romantic Hotel in Bangkok
Price Range: £70 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard by Marriott Bangkok 4*
Number of rooms: 316
Official Description (provided by the hotel):
Explore this central Bangkok hotel. Comfort and convenience combine seamlessly at the Courtyard Bangkok. Boasting a central location near Silom and Pratunam Market, as well as CentralWorld, our hotel welcomes you with 316 well appointed rooms and suites, all of which feature Bangkok views. Additional room amenities include 32-inch flat-screen TVs, pillowtop mattresses, in-room safes, and 24-hour room service. Dine on international fare at our hotel restaurant, MoMo Cafe, or sit outside by the pool and enjoy the sunshine. If you're planning an event in central Bangkok, you'll be delighted with our nearly 4,200 square feet of function room space and creative catering. And of course, thanks to our prime hotel location, the very best of the area is right at your fingertips. Explore Pratunam Market, discover Silom and the vibrant Central Business District, or attend an event or convention at the Bangkok International Trade & Exhibition Centre. The city is yours to enjoy when you stay here at the Courtyard Bangkok. ... more   less 
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Also Known As:
Courtyard Bangkok
Bangkok Courtyard

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