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“Close to shopping, transport, amazing staff and experience”
5 of 5 bubbles Review of Maduzi Hotel

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Maduzi Hotel
Ranked #114 of 851 Hotels in Bangkok
Certificate of Excellence
Kalamazoo, Michigan
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Close to shopping, transport, amazing staff and experience”
5 of 5 bubbles Reviewed 31 October 2013

We spent a little under a week in Bangkok in two different hotels. We moved to the MaDuZi after 3 nights in a different hotel which was booked for business, and let me say the difference was striking.
Maduzi may be small, but what they lack in size they make up for with a high quality experience.
We got a chance to talk to the manager at the bar several times, and she was very helpful and interesting!
Our room was equipped with an espresso machine and an in-room fridge with water, juice and soda (which was refilled without question every day).
The bed was HUGE, though firm, it was comfortable. Plenty of lighting options in the room set a nice atmosphere.
The bathroom was well appointed and we especially appreciated the jet tub after long days walking around town.
The staff literally bent over backwards to make sure we had everything we needed, and stayed out of the way otherwise.
The rate we paid was reasonable, and I feel like we got more than we paid for in convenience and quality. Our rate included breakfast, and that was delicious and easy to acquire each morning.

Maduzi is easy to get to by public transport (airport link -> underground, or via skytrain from other locales in the city). The only problem is that taxi drivers will not know how to get to this hotel unless you give them a map, even if you give them an address (such is the nature of Bangkok taxis though).

The hotel is right around the corner from Terminal 21, the sky train, the underground and other shopping destinations. There's a great little restaurant and grocery in the tower next door, too (ask about Foodland).

When we were leaving, they let us check out super late for an early morning flight, and they even held our luggage while we got dinner. Then they called the taxi and told him where to go for us.

Great staff, great service. Would not hesitate to stay at this hotel again in the future, and I urge you to do so as well!

Room Tip: The deluxe room has a very nice bathroom!
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Oranges13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this review, 3 November 2013
Thank you very much for a wonderful review. Going into the most busiest period for Bangkok we will try our best to keep up our attention to our guests even though sometimes very difficult to remember all of our guests. We hope to see you back again very soon and we are looking forward to serving you in the near future.

Kind Regards,
Wikki
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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448 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
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  • Chinese (Simplified) first
  • English first
  • French first
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English first
Seattle, Washington
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 25 October 2013

If you want a big hotel with many restaurant, services, bars etc don't pick the Maduzi. However, if you want a true 5-Star boutique hotel with classy contemporary room with Bose sound system, whirlpool and much more, great staff and location, you can't go wrong with the Maduzi. 5 min to the Terminal 21 shopping center and train station give you Zen in the room and city outside. It is absolutely perfect for a stopover in the city or even a longer stay. No pool or spa.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tomk9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Manager at Maduzi Hotel, responded to this review, 27 October 2013
Dear Khun Tom,

Thank you very much for your review. We do hope that others will get the same enjoyment of our services. We hope to see you again soonest.

Regards,
Koravic
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, AB
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 October 2013

We spent 3 nights in Bangkok and booked the Maduzi based on reviews from TripAdvisor.

Arrival: We emailed the hotel a few days before our arrival to get options on how to get to the hotel, and opted to just take the Skytrain, as they had provided us with directions. It seemed easy enough as you can take the City Line from the airport to Asoke BTS Station. The instructions could have been a bit clearer for the next part as we had trouble finding it from the station as it's a short 5 minute walk away and the streets are a bit confusing there as there are several intersections right at Asoke station. If you're looking to get to the Maduzi from Asoke BTS Station and you have luggage with you, the easiest way to get there is to take the Exit that's labelled for "Terminal 21/Exchange Tower". Head straight along the above ground pedway (do not go to street level like we did), then take the pedway all the way to the end, and take the right pedway into Exchange Tower. Take the first escalator down, hang a right and walk towards the lobby of Exchange Tower with the 2 Starbucks in it, and out the door to the right. Then head left, you will have to cross one street with an insanely high sidewalk (watch the traffic, it's crazy! But you only have the street to your left to worry about.), then walk almost to the end of that block (you'll walk past a bus stop) and the Maduzi is on your left.

The Stay: It's a very small hotel, and as a result can provide very attentive service. The concierge arranged a lady boys show for us the evening we arrived and Thai massages for the next day, complete with pick up and drop off service to the spa. The staff also opened doors for us, called the elevator for us once we entered the lobby, took messages which were delivered verbally and in writing in our room, reminded us of when we had to leave the hotel to get to the lady boys show, reminded us of pick up times for the spa and tours, etc etc. I've never stayed anywhere before where they were so incredibly organized and ensured their guests never missed anything they had planned as well!

The Room: They upgraded us to a nicer room and it was incredible! The mini bar consists of non alcoholic beverages, water and snacks and is completely complimentary. There is also an espresso machine complete with pods in the room, along with a kettle and tea bags which were also free. You can call the front desk and have additional non alcoholic beverages delivered to your room, or enjoy them in the lobby for free as well. The bed was huge, a California King, and incredibly comfortable! The tv was large with a Bose sound system, and had ample options for English tv channels. The bathroom was incredible as well, with lots of counter space to spread out your toiletries, a walk in closet, slippers and robes. The toiletries provided were generously sized, with the shower gel, shampoo and conditioners lasting our entire visit, instead of the usual mini sized ones that are hardly enough for two guests for one day. There was a separate shower and an infinity jacuzzi tub! Least to say we enjoyed the tub every night we were there. Also you don't have to worry about adaptors for the plug ins if you're from North America. They are equipped to handle North American plugs directly, although the plugs seemed a bit loose as often times we would plug our electronics in or the hair dryer they provided and the lightest tension on the cord would yank it right out.

Breakfast: We only had time to have breakfast once at the hotel, their menu is very small with only a few "set menu" options, and if you're a big eater, the portion sizes won't be large enough for you. It starts at 6:30am, so if you have an early tour like we did or have to get to the airport early, it's best that you either grab snacks from the mall, Terminal 21, nearby the night before, or at the airport when you arrive as it's made to order breakfast, so it's not very quick if you're in a rush.

The check out: The only downside of the entire stay was marred by our check out. When we had checked in and upgraded to a new room, there was only one bathrobe in there. We assumed since the welcome letter we saw at the entry was addressed to a "Lendgrun" that they'd either been upgraded as well or hadn't shown, so they had prepared the room for only one guests and didn't think anything of it, as we never used the bathrobe. On the second night, they added another bathrobe, but again, we never used it. Upon check out, the bill listed a charge for a bathrobe. We asked about it and was told we were being charged for a bathrobe we had taken. We insisted that there was only one when we arrived. During the check out process, house keeping called the front desk, and we were asked if we'd taken a towel because they could not find it. We insisted we didn't take any linens and there was some back and forth between us, the front desk clerk and housekeeping before the hotel was satisfied we hadn't pilfered any items. Check out wound up taking 10-15 minutes instead of a quick 5 minutes to pay with my credit card and leave as a result. Not only that, but it left a bad taste in our mouth to be treated like criminals and thieves upon our check out. Definitely a bad way to end a fantastic stay.

The verdict: I would still recommend this hotel to friends and family if they're looking for a nice place to stay. It is horrendously far from the historical part of Bangkok like the Grand Palace, The Temple of Dawn, The Emerald Buddha and the Reclining Buddha, none of which we managed to see as a cab ride to the area took an hour the one day we went over there for a tour of Chinatown. So if you want luxury, this is the place to go, but if you want convenience to historic sites, then it's best to look closer to that area.

Also, I would suggest the hotel review their check out process, perhaps doing like others and slipping the bill under the door the night before check out so any misunderstandings can be cleared up in advance for those rushing to get to the airport. Also, not having an inquisition with their guests would make them enjoy the entire stay more instead of feeling like criminals.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kestrel_Childers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this review, 27 October 2013
Dear Khun Kestrel,

Thank you very much for taking your time in giving us the great review. We really appreciate your comment and I must appologise that we made the mistake at your check out. My self along with my staff will review our room set up process and making sure that we have record of what we put in the room each day when we clean your room so we wont make the same mistake again. In addition, I have already add your suggestion about the direct from the the Asoke Station as follow.
BY TRAIN
Via airport link please change train at Payathai Station and Nearest BTS train station is Asoke that connecting to MRT subway Sukhumvit station. Please call 026156400 if you wish staff to go wait for you at the Asoke station to help you with luggage. Our hotel is 5 min walk from the station, exit via Exchange Tower (door next to starbucks). We are the next building down the road from Exchange Tower (7-story building) the entrance is on the main road just after the bus stop.

We hope to serve you again in the near future.
Kind Regards,
Wikki
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

Everything about this hotel was fantastic. We stayed here as part of our honeymoon and it was perfect. The location is 5 min walk from Terminal 21 (food court has a great variety of food at prices cheaper than street food) and Asoke BTS train. The room is stylishly contemporary with an in-room coffee machine, complimentary welcome drink and minibar (packet snacks with canned soft drinks), Bose sound system, Pan Puri toiletries with all natural ingredients, infinity spa tub, an office corner with a fax machine, THE softest smoothest sheets, a bed big enough to fit 4 adults...the staff are really friendly and happily brought up hot water for tea or a latte promptly whenever we rang. Though located in the busy Sukhumvit, the hotel is located in a quieter corner. It truly is an urban sanctuary and I highly recommend it - we would come back to Bangkok JUST to stay at Maduzi!!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IMHO-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this review, 27 October 2013
Dear Sir&Madame,

Thank you very much for giving us the review after your stay. We also looking forward to welcoming you back to Maduzi. Maybe your next anniversary. Don't forget to tell us in advance to arrange for you the romantic room set up for your anniversary.

Sincerely,
Wikki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suzhou, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 October 2013

Unbelivable! When the taxi driver leaves you in a super-bustling street downtown Bangkok, you immediately think you have picked the worst place for a relaxing stay. But when you enter thru the gate and into the hotel itself, it`s the perfect transission. The hotel is simply extraordinary; design, service, roooooms, restaurant....everything! Add to it the most friendly Thai people that are trying to do the best possible for you all the time, the quiet atmosphere everywhere in the hotel, and you must have close to the perfect place.
The room/suite, and not at least the bathroom is better than most 5* I`ve been to. We also had a late check out (20:00) without paying anything extra. If I should put my finger on anything in this close to perfection, it would be the price level on the wine list. But, we will for sure be back for our third time!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 134travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, General Manager at Maduzi Hotel, responded to this review, 27 October 2013
Dear Madame,

We are also looking forward to your next visit. Staff always felt very warm gratitude knowing our guests appreciate our services. Late check out is our highlight I am glad you have enjoy the extra stay with us.

Sincerely,
Koravic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 October 2013

This is just a Top class hotel... I really like the style and the quality, especially the overflow bathtub. The atmosphere is so relaxed and quiet yea your might need to get up from the chair and pick up the menu by your self but the food is excellent. If you like and demand a 5* hotel where you have a staff up your but all the time then you shall not stay here. However do you like top quality and friendly service in a quiet location in the middle of Bangkok, you have to stay here. All soft drinks are for free so when you go down for a smoke your coffee or coke is complimentary, nice...

Room Tip: The bigger room have complimentary minibar aswell.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, General Manager at Maduzi Hotel, responded to this review, 27 October 2013
Dear Khun Susan,

We really appreciate the review you have written. We really hope that others will appreciate our service as much as you are. I will make sure that our staff is more vigilance about guests while sitting at the restaurant but not try to intrude on our guest privacy while seating.

Sincerely,
Koravic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
178 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 3 October 2013 via mobile

Am writing while there.
Great place.Excellent service.The food menu is limited.But the service and presentation makes up for this.
Rooms are well appointed.
Location excellent.Would love to come back.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arvind M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, General Manager at Maduzi Hotel, responded to this review, 6 October 2013
Dear Khun Arvind,

Thank you for giving us the review here. I will talk to our chef to expand his menu before your next visit.

Kind Regards,
Wikki
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maduzi Hotel

Property: Maduzi Hotel
Address: 9/1, Ratchadaphisek Road | Khlongtoey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#57 Romantic Hotel in Bangkok
#79 Business Hotel in Bangkok
#101 Luxury Hotel in Bangkok
#119 Family Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Maduzi Hotel 4.5*
Number of rooms: 40
Official Description (provided by the hotel):
MADUZI a Small Luxury Hotel, Bangkok's Best Kept Secret; Imagine being in the heart of busy Bangkok, but once inside the hotel property you're in a tranquil oasis.Behind our close door, all the freneticism of the city immediately fall away. You're cocooned by the chic sophistication of this boutique hotel with its stunning collection of art, its French Fusion cuisine by Chef Yuya from Japan, a fashionable bar, gym and a 24 services. This is the perfect home away from home whether you're on business, attending a meeting, on a shopping spree or having your honeymoon in Bangkok. The hotel is accessible via Train BY TRAINNearest BTS train station is Asoke that connecting to MRT subway Sukhumvit station. Our hotel is 5 min walk from the station, exit via Exchange Tower(door next to starbucks). We are the next building down the road from Exchange Tower (walking toward Queen Sirikit Convention Center Direction) the entrance is on the main road just after the bus stop. ... more   less 
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Also Known As:
Maduzi Hotel Bangkok

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