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“Fantastic boutique hotel ”
Review of Maduzi Hotel

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Maduzi Hotel
Ranked #124 of 883 Hotels in Bangkok
Certificate of Excellence
Reviewed 29 August 2014 via mobile

Was really looking forward to a decent nights sleep in a big bed, somewhere nice and quiet and relaxing before returning home. So happy I found Maduzi Hotel. This hotel has a massive Californian King Bed, so comfy, gorgeous spa bath with bath salts provided. Huge room, study, FREE mini bar, printer, dvd player, dressing gowns. What more could you want?
Unfortunately we slept in until 11am so missed breakfast (included in our booking) however I ordered breakfast to my room which was lovely. The staff are very attentive and really friendly.
As we were not flying out until late the best day, the hotel staff allowed us to have a very generous late check out, no charge!! This was very kind of Maduzi Hotel.
I look forward to returning when we come back to Thailand. What a fantastic way to end a fabulous trip. Thanks Maduzi Hotel

Stayed: August 2014, travelled with friends
Thank Caitlin_Rebecca16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this reviewResponded 1 September 2014

Dear Khun Caitlin,

We are glad to hear that you have enjoyed such a good night sleep. We hope that on your next layover you will consider Maduzi Again. The late Checkout is usually available for guests most of the time, we usually try to do our best for all tired travelers.

Kind Regards,
Wikki

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218 - 224 of 483 reviews

Reviewed 26 August 2014

The hotel is excellent, hygiene and location friendly. BTS ASOK Sky train and MRT Sukhumvit stations are very near to it. You can find Indian , Italian and other European restaurants near around. The jacuzzi is good. Check-in is very fast. The hotel staff are good. They just need to concentrate on improving the way of breakfast that they kept. They kept A,B,C,D menus for break fast. i haven't seen it anywhere. Give access to all break fasts to the guests without selection, so that it increases the selection choice for the guests. Other than this, I have not found any problems in the hotel. I suggest it to others and I am also ready to stay in this hotel when ever I travel to Bangkok from next time onwards. They kept the hotel rooms very clean.

Room Tip: The hotel has no swimming pool and hence try to choose a jacuzzi room.Please never try to call to ot...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank SharathTruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this reviewResponded 1 September 2014

Dear Mr. Sharath,

Thank you very much for the great review you have given us. Please let us know in more detail at ga@maduzihotel.com what type of breakfast you are looking for. Maybe we can arrange something in advance for your next stay. We are glad that you have enjoyed our Housekeeping 24 cleaning service, and we will continue to take all your comments and improve on everything.

Kind Regards,
Wikki

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Reviewed 10 August 2014 via mobile

Stayed here for 3 nights and it was amazing. Got a great deal for this luxury hotel. When we walked in, we were pleasantly surprised with the size of the most basic room! The bed!! The most amazing king size bed with satin sheets. My wife and I had the best sleep in ages! Quality furnishing and toiletries. Location and friendly service are positives too. 5 mins walk to Asok BTS, Terminal 21 and good quality spas. It's facing a main,so it can be a little noisy but the sound proofing was adequate. We'll be back!

Stayed: August 2014
1  Thank ThomasChoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this reviewResponded 20 August 2014

Dear Khun Thomas,

We are glad that you will be back to visit us. Please email us in advance to allow us to select back street facing room for you as we know those coming from certain part of the world at night time there are no crazy motorcycles. Once again thank you for your great review.

Kind Regards,
Wikki

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Reviewed 9 August 2014

Stayed at the Maduzi for four nights at the start of August. We were upgraded from a standard room to the one above. Major wows were the bed.. The best bed I have ever slept in, it's a king and a half and had the most gorgeous silk sheets. I have stayed at 5* in Australia and this definately is on par. Other positives were the shower and bath, beautiful decor and the shower amenities. Location is second to none also as it is literally a two minute walk from terminal 21 and the bts which can take you anywhere in Bangkok and is the easiest way to get around (just google where you want to go and what stop it's near). It was very private and quiet also with a huge flat screen tv. The young man at reception at night time was such a sweetheart and is a real credit also. A minor downside would have to be that it doesn't have a pool (this would make it the best hotel I would have ever stayed in) and that breakfast needs to have a little more variety and yummyness as it was quite mediocre, but these things were quite minor. I booked through the luxe nomad website and got a great deal. The hotel also extended our stay for a night on that same reduced rate so thank you, we will be back!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Stephanie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this reviewResponded 20 August 2014

Dear Stephanie,

We are looking forward to welcoming you back for your next visit. Please let us know in advance what you would like for Breakfast and hopefully we can prearrange something different from our usual menu. The bed sheets are actually 100% cotton with new technology so they feel like silk but still able to keep the best quality of cotton which is breathable. We are so glad that our selection of fabric and beds are to your liking.

Kind Regards,
Wikki

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Reviewed 7 August 2014

Well what can I say apart from that we absolutely loved everything about the Maduzi. Breakfast, service, location and AMAZING room all ticked the boxes. Short walking distance to BTS and MRT, Soi 16 has some nice restaurants and massage places, just everything you want and a beautiful quiet oasis to retreat too. We only stayed 1 night but will most definitely be back. Thank you so much to all the staff for a wonderful short stay

Stayed: July 2014, travelled as a couple
3  Thank LenandCathieD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this reviewResponded 20 August 2014

Dear Len and Cathie,

We are so glad that you have enjoyed Sukhumvit Location of Bangkok. It has the best vibe we think that there are so much to do around our area. We are looking forward to welcoming you back to Maduzi, do email us directly at reservation@maduzihotel.com if you have any request for your next stay.

Kind Regards,
Wikki

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Reviewed 5 August 2014

This is a real standout nice hotel in Bangkok. Location is excellent, staff were great, free mini bar refilled daily, late checkout as standard till 6pm. Rooms are very spacious, bathroom outstanding with large shower, beds very large and comfortable.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Shane J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, Owner at Maduzi Hotel, responded to this reviewResponded 20 August 2014

Dear Khun Shane,

Thank you very much we really appreciate your positive review which reflect what we are trying to do here. We hope that you will come back to visit us again soon.

Kind Regards,
Wikki

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Reviewed 31 July 2014

First, the good things. Room was large and spacious, well appointed, if a bit old/tired because of scuffed/scratched doors and floors. Minibar gets refilled everyday, and lots of water provided which is great. Lots of impressive facilities like Bose speakers and a large Jacuzzi.

Now, for the not so good things. Water shower head literally hurts if it hits your face directly, water sprouts out sharply but not in any decent amount so you have to stand there for quite some time to get clean. You will get sprayed with cold water when you turn on the shower, there is no way of avoiding it, even if you are a gymnast.

There is no door between the shower area and the dry area, so the floor outside will get a bit wet and you will get a bit cold. Also marble flooring at the shower area which looks great but will be abit slippery. Found a hair in the Jacuzzi area but couldn't be bothered to complain because there were other more important issues to take up.

The really AWFUL things. Came back one night and found that someone had obviously dipped a finger into my la mer eye cream. There was a large area that had been scooped out of a previously rather new jar. This was heartbreaking for me, as bimbotic as it sounds, but we all have our indulgences. Now I know this would be very hard to prove, even as we made a complaint to the hotel front desk. They made us explain twice, first to a lady who asked that we tell her first before she would call her manager over. After explaining to the manager who came later, he said he would investigate with the housekeeping team and get back to me.

They never got back to me. Which is the crux of the problem. This is obviously a serious complaint, even if all the manager could say was, our housekeepers never did it, at least they should have gotten back to me. But no, they did not. On check out time, we asked them about it. The front desk lady sheepishly said, oh yes, we checked, there were two housekeepers doing your room and they didn't do it. End of story.

From her immediate response, I guess the staff were briefed on the "results" of their investigations, but they decided not to inform us, perhaps hoping that we would forget about it? This seems rather irresponsible for such a highly rated hotel. For the rest.. whatever. I presumed the housekeeper would never admit to it anyways, and its impossible to prove, but all I wanted was that my feedback be taken seriously and responded to. For this reason, I have to rate the hotel poorly.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
6  Thank homegirlSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maduzi, General Manager at Maduzi Hotel, responded to this reviewResponded 3 August 2014

Dear Madame,

It is unfortunate that you have found faults in our hotel physical design and our housekeeping service. It will take one week for tripadvisor to response to our request therefore I will clarify here the situation as your accusation is very severe and damaging to our reputation. I would like to first of all appologise that you may have felt that our manager did not take up the matter with you again after the complaint until check out time which is the next day. I have checked the CCTV myself and found that your time in the hotel and his shift do not coincide until the next day check out, therefore he did not get a chance to explain to you before then. From CCTV record from the time of your late arrival (midnight) until your next day when you were absent from your room (midday - midnight), there were only your husband (once) and two of our housekeeping staff enter your room for routine cleaning (one time around 14:00). Those staff have been with us for a long time (>3 years) without any problem of this kind. All of our staff bags were routinely checked when they enter and leave the property and from book record as well as interviews with security we have found no evident to support the issue. Please email to me at ga@maduzihotel.com if you would like to take this matter further. We are sorry we cannot do more for your during your stay as we were not allow to see the product in question due to the limited time you are spending in our property. We do hope that this situation can be resolved soonest.

Sincerely,
Koravic

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Additional Information about Maduzi Hotel

Address: 9/1 Thanon Ratchadaphisek | Khlongtoey, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#57 Romantic Hotel in Bangkok
#79 Business Hotel in Bangkok
#110 Luxury Hotel in Bangkok
#119 Family Hotel in Bangkok
Price Range: £71 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Maduzi Hotel 4.5*
Number of rooms: 40
Official Description (provided by the hotel):
MADUZI a Small Luxury Hotel, Bangkok's Best Kept Secret; Imagine being in the heart of busy Bangkok, but once inside the hotel property you're in a tranquil oasis.Behind our close door, all the freneticism of the city immediately fall away. You're cocooned by the chic sophistication of this boutique hotel with its stunning collection of art, its French Fusion cuisine by Chef Yuya from Japan, a fashionable bar, gym and a 24 services. This is the perfect home away from home whether you're on business, attending a meeting, on a shopping spree or having your honeymoon in Bangkok. The hotel is accessible via Train BY TRAINNearest BTS train station is Asoke that connecting to MRT subway Sukhumvit station. Our hotel is 5 min walk from the station, exit via Exchange Tower(door next to starbucks). We are the next building down the road from Exchange Tower (walking toward Queen Sirikit Convention Center Direction) the entrance is on the main road just after the bus stop. ... more   less 
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Also Known As:
Maduzi Hotel Bangkok

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