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“Good place but service leaves me with mixed feelings”

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Pullman Bangkok King Power
Ranked #63 of 871 Hotels in Bangkok
Singapore
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good place but service leaves me with mixed feelings”
Reviewed 21 October 2010

This is my second visit to the hotel. Overall, the stay there was quite pleasant.

Although I noticed the lower level of services standards:
1. missing smiles and occasional greetings from the service staff
2. no one opening doors (which was what I experienced the previous trip)

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ellcrius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pullmanbangkok, Joe, Director of Front Office at Pullman Bangkok King Power, responded to this review, 22 October 2010
I would like to thank you for choosing Pullman Bangkok King Power for the second time as your preferred accommodation during your recent visit in Bangkok and for taking the time to write us a comment on tripadvisor.

Please rest assured that we are taking the appropriate measures to address your comment.
I can promise you that I will personally review on our internal procedures with immediate effect.

Thank you again for sharing your experience, and we do hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Joe J Tanjung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
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  • Service
  • Value
  • Cleanliness
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Tubingen, Germany
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2010

I stayed at the Pullman Bangkok King Power hotel for 3 days during a business trip to Thailand. Thanks to my gold card I was upgraded to an Exectuive Room. The rooms was very nice with all amenities that one needs. Even an ipod docking station was available. There were 5 different pillows available and the welcome package inlcuded a gold tower, baggage hangtag as well as several vouchers for the executive lounge. choice at breakfast was very big and food was very tasty. next to the hotel there is the king power duty free mall but price level is same at suvarnabhumi airport. a small minus is that you need to walk for 10 minutes to get to next mbt station.

  • Stayed September 2010, travelled solo
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Helpful?
Thank madisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tianjin
Level 2 Contributor
5 reviews
Reviewed 13 October 2010

Everything about this hotel is wonderful and you can't resist loving it. The rooms, service, environment, pool area, fitness & spa and not the least the absolutely amazing BBQ Sunday Buffet is irresistible - try it!

  • Stayed October 2010, travelled with family
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Helpful?
Thank JonasJoergensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koege, Denmark
1 review
Reviewed 5 October 2010

I was there with my family wife and 2 children, we were very happy with our stay. swimming pool is great. Otherwise, everything perfect. Excellent located hotel. The room is modern furnished nice, Lukushotel for cheap money, Great beds, a good night's sleep.
4 hours of free internet each day, the staff is friendly, Will be back again

  • Stayed September 2010, travelled on business
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Helpful?
Thank DjAso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smallville
1 review
Reviewed 5 October 2010

We stayed at Pullman Hotel for 5 nights in July 2010. On arrival you get the 5 star treatment, bagage taken away and looked after for you. We stayed at the Executive Suite. The room was very well furnished, spacious and the bathroom was a bliss. The colours and the whole design is calming and very appealing. We had a very smooth check-in and check-out at the executive floor with some cold welcome drinks.
Cannot fault any of the staff, room comes with complimentary tea, coffee and bottled water. Also benefits at Executive Floor are great .Breakfast was fantastic, so much choice from Eastern to Western food.
The swimming pool is great! You must try it.
The valet staff were great, ordering metered taxis when you need them which is great as taxis don't always like to put the meters on. Staffs use of English was good with almost all staff very competent. We liked the place so much and can`t wait to come back.

  • Stayed July 2010, travelled as a couple
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Helpful?
Thank daeng2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Level 6 Contributor
393 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
Reviewed 4 October 2010

I stayed at the Pullman for 2 nights on a stopover when returning from London. The check in staff were terrific, as were all other staff. An early check in, an upgrade and free 24 hour internet access were greatly appreciated.

The beds were very comfortable, and the bathroom had a large shower and separate bath.

Room service meals were excellent and very reasonably priced, as were meals in the restaurants. The breakfast was good, but I have to say that breakfast at the Pullman in Kuching, Sarawak, is even better!

The tuktuk service to the skytrain station is a great benefit, particularly in rainy and humid weather conditions.

I often stopover in Bangkok en route to/from Europe. This was my first stay at the Bangkok Pullman, but it won't be my last. It is fantastic value for money.

  • Stayed September 2010
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Helpful?
Thank Glynis031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vung Tau
1 review
Reviewed 30 September 2010

My husband and I got married in Bangkok and we stayed 4 nights in an Exec. Suite in Pullman King Power hotel. From the moment we arrived we felt welcome and relaxed. The Manager and whole staff were incredibly friendly people and the perfect hosts. They did everything they could possibly do to help us to make our wedding and the stay at Pullman King Power hotel perfect. We are so, so grateful to them. The room (with great view), bed, bathroom were absolutely lovely. The food and wine was excellent. We absolutely loved our stay and highly recommend it.

  • Stayed September 2010, travelled as a couple
    • Value
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Helpful?
Thank PaulinaSzacillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Bangkok King Power

Property: Pullman Bangkok King Power
Address: 8/2 Soi Rangnam, Phayathai Road | Ratchathewi, Bangkok 10400, Thailand
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Romantic Hotel in Bangkok
#37 Business Hotel in Bangkok
#40 Spa Hotel in Bangkok
#49 Family Hotel in Bangkok
#56 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Bangkok King Power 5*
Number of rooms: 366
Official Description (provided by the hotel):
Pullman Bangkok King Power, the City's latest upscale hotel with an enviable location offers easy access to all major parts of Bangkok via the BTS sky train and expressway. The hotel's 366 rooms and suites adjoining the King Power Duty Free Complex, with direct access to a myriad of shopping boutiques without the traffic hassle. The hotels' six dining venues, excellent business facilities and ballroom provide an ideal venue for business meetings and wedding banquets. ... more   less 
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Also Known As:
Pullman Bangkok King Power Hotel Bangkok
Accor Bangkok King Power

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