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“Worth the trip.”

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Legacy Suites Sukhumvit by Compass Hospitality
Ranked #77 of 891 Hotels in Bangkok
Certificate of Excellence
Reviewed 11 February 2014

At first we couldn't figure out why this hotel was so well rated on Tripadvisor. The location seemed a little bit odd since it is far from the main tourist atractions; for the most part you have to walk to the BTS which is not that close and then take a boat if you want to go "downtown". It was only walking at night that we figured out that it is located next to some lively streets in both positive and negative ways depending on your religious, moral values and if travelling with kids if you know what I mean. The hotel itself is not luxurios but is well mantained, it is not a place for the snobby "décor" crowd (thanks God) but it is nice. Somewhere I remember reading it was built in 2007 but it resembles more a renovated 1970's construction. The room is big and comforable, bathroom is also big, we had a very good night sleep and would have taken the pillows if allowed, free wi-fi worked flawlessly, and the view was well... Bangkok - tall buildings that's it. We found the neighborhood to be fantastic, home to many expatriates, it was like walking in London or NYC. Shops are plentiful, there are many dining options, it is very safe and believe it or not very reasonably priced. The staff was corteous but outside the usual 'kapunka' we had very little interaction with them to make any judgement. Breakfast was bad, with the same food repeated day after day and awful coffee because they would charge you for the expresso, not a lot of flavor. It is definetly a place we would recommend, there was no "wow!" factor as in the hotel we stayed in Rome but it was good, served its purpose and we would come back any time.

  • Stayed: December 2013, travelled as a couple
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1  Thank AdrianaPaulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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447 - 453 of 1,745 reviews

Reviewed 9 February 2014

Considering that last November I enjoyed my stay in this hotel, I booked it again in order to see if I can re-confirm my positive impression. Definitely I would recommend it for a stay either for leisure or business. Just a few metres from the busy Sukhumvit road it stands in peaceful corner where hardly you can hear a noise. The hotel is conveniently located half way from Asok and Phrom Phong sky train stations in the core centre of Bangkok. The room are pretty large, clean, with all the facilities you may need. There is also a fitness room and an outdoor swimming pool where to relax. All the staff is very nice and helpful. Prices are very competitive.

  • Stayed: February 2014, travelled solo
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1  Thank Alerock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014 via mobile

Booked for 2 nights in late Jan and stayed for an extra night. The staff are all very polite and friendly. We received a free upgrade to their biggest room which I must say was fantastic. Very clean, comfortable and luxurious. We had a fridge, kitchen, 2 TVs, washing machine, bath and shower. Pool is nice and also I really enjoyed the breakfast which is complimentary and very extensive. They even have an omlette bar where chefs can create any omelette you would like. The location was good too. Right off Sukhumvit and close to 2 sky train stations within 5mins walk. Plenty of bars and street food around but that's Bangkok I guess. Soi 22 had some nice places. Protests were in full swing at nearby Asok station but it really wasn't a problem. You can just take the sky train one stop earlier to avoid it all. Would highly recommend this place if you are looking for some real comfort in Bangkok at a decent price.

Stayed: January 2014, travelled as a couple
1  Thank Frukoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Its hard not to compare when my group have travelled and visited many different hotels but I must say compared to the others this was probably the worst we have stayed in this trip.
That being said though the rooms itself were very clean.
However, we arrived late from a 9 hour flight only to check in with my party of 3 to be told that we had only paid for a 2 ppl stay. My reservation had said 3 people and they tried to get in touch with the company we had booked via with no luck, after a long argument the staff finally advised us that they will be taking an extra bond charge so we can stay that night until they find out about the extra person. needless to say we were not happy but accepted it as we just wanted to get to our room. service took some time for extra bedding and towels to come through.
The next morning we were informed that all was ok with our booking and would be refunded our extra bond. Needless to say this was not a great experience and start of our trip but glad that part was over.
Location was good and in a quiet area of bangkok

  • Stayed: December 2013, travelled with friends
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Thank chuckles89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Stay there for a week before hopping to eastern coast and Ko Chang,the hotel is in a wise location between 2 sky train stations, Asoke and Prompong , make it easy for us to explore this bustling city. 10 minute walk to big shopping mall terminal 21, 7 minute walk to the Emporium and 15 minute ride on BTS to Siam shopping district. We booked the Superior Studio but were informed upon check-in we were upgraded to the premium room in the new wing and the room was awesomely decorated and spacious. We were provided with full set cutlery and china, glassware, fridge microwave and wash basin. A little uncomfy was bed size, we were told we were given King size bed but it turned out to be queen, not comfort for those who is 6-foot tall. Air conditioner worked well with individual control panel. Bathroom was spotlessly clean and new towels were replaced everyday. Breakfast was OK for the first 2 days, not a wide selection, juice was of concentrate, and it took forever to refill when some dishes gone. Egg station just saved the day ! Hama Ichi bar in the old wing served authentic japanese food with affordable price. You guys have to try them, 2 thumbs up. Swimming pool was spectacular with leveled depth and jacuzzi. Gym was fully-equipped but did not try during our stay. All staffs here from front desk to restaurant crews, from maids to security guards were extremely helpful, especially Cindy at the desk. All in all this hotel is no doubt a place where we recommend and will stay again when we pay this city a re-visit.

  • Stayed: January 2014, travelled with friends
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Thank tomjones_89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2014

My friend and I spent New Years in Bangkok and had a lovely time at this hotel. The location was great, very central to the rail stops, good shopping and food. Located off the main Sukumvit Rd, it provided a nice retreat. The staff was so helpful in providing information about the protesting that was occurring, and also finding a safe and affordable place to ring in the new year. There was free breakfast every morning which we looked forward to, and the food was quite decent. I highly recommend eating at the very authentic Japanese restaurant attached the hotel as well. They also provided a driver who took us to various sites in and around the city for an affordable price. Overall, we had a very comfortable stay at Legacy and would definitely stay there again.

Stayed: December 2013
Thank Meg2979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

Stayed at the Legacy Suites for three weeks in January 2014. I reserved a large one bedroom non-smoking suite and was given a large corner suite that was obviously used by a smoker. The room smelled of tobacco and there was an obvious cigarette burn hole in the "living room" sofa. I notified management and I was given another room which was smaller even though I paid for the larger suite. Management told me that the previous room was occupied by the same person for three years. I would think that they should have known that the person was a smoker. The next room was smoke free. Both rooms were a bit worn and the area rugs in both rooms were absolutely disgustingly dirty. This level of cleanliness is shameful. The room is given a cursory cleaning daily and the bath towels are in need of replacement. The air conditioning system is extremely loud and the controls only facilitate a fan speed of high and higher. The breakfast is well presented but the food is of poor quality. I ate breakfast at the restaurant two times in one month. I must add that the food delivered by room service was of acceptable quality.
It appears that the property policy ignores the concept of preventative maintenance. The hall carpets are filthy but quality establishments preserve their investment by periodic rug shampooing and other incremental infrastructure maintenance. This is not the case at the Legacy Suites and that is why this hotel/serviced apartment are falling in the rating. It is the management's philosophy to maintain the status quo, try to placate complaints, and not actually make the small investments to keep up the property. You can sense the level of commitment by reading the reviews and seeing the common responses from the management. If the management was actually concerned or empowered to take action then the frequency of similar comments would diminish. The management does not address root causes and just pays lip service to the dissatisfaction of their former residents. The front desk staff were friendly and helpful within the domain of their authority. The guys working the front desk in the morning need additional training. I will be returning to Bangkok in a week for another three months and I am on TripAdvisor right now looking for another place to stay.

  • Stayed: January 2014, travelled on business
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Thank GuruShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Legacy Suites Sukhumvit by Compass Hospitality

Address: 12,14 Sukhumvit Soi 29, Bangkok 10110, Thailand (Formerly Legacy Suites Sukhumvit)
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#32 Business Hotel in Bangkok
#48 Romantic Hotel in Bangkok
#53 Family Hotel in Bangkok
#70 Luxury Hotel in Bangkok
Price Range: £58 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Legacy Suites Sukhumvit by Compass Hospitality 4*
Number of rooms: 183
Official Description (provided by the hotel):
Set in the heart of the city is Legacy Suites, a trendy serviced apartment, from where the comfort of home meets the convenience of city living. It is located on Sukhumvit Soi 29, a short walking distance from the main Sukhumvit Road and the nearby Phrom Phong and Asok BTS stations, and interchange at Sukhumvit MRT station. Its quiet locality is away and yet near all the attractions that Sukhumvit is well known for. This boutique property features 183 rooms comprising studios and one-bedroom suites of various sizes. All apartments are tastefully designed in modern contemporary styles. Amenities include 32" LCD TVs, wireless Internet and broadband connectivity, living and study areas, 4-fixture ensuite bathroom and fully equipped kitchenette. For dining, there is Chillz, an all-day dining restaurant serving International cuisine,and and HAMA-ICHI the Japanese Izakaya style restaurant where one can enjoy an affordable, tasty and filling lunch set of fresh sashimi, sushi and more. Recreational facilities include an outdoor swimming pool with sun deck, a fully-equipped fitness centre and a brand new multi-function roof top sports field, made of artificial grass, consisting of a football field, tennis court and a basketball panel. ... more   less 
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Also Known As:
Legacy Suites Bangkok Hotel Bangkok
Legacy Hotel Bangkok
Bangkok Legacy Hotel

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