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“Work trip made comfortable”

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Fraser Suites Sukhumvit
Ranked #77 of 863 Hotels in Bangkok
Certificate of Excellence
Mumbai, Maharashtra, India
Level 4 Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Work trip made comfortable”
Reviewed 30 June 2014

Very good hotel, close to the market and night clubs. Decent location for family stay. Lovely suites with all amenities. Nice restaurants for food and a lovely roof top bar. Overall a lovely hotel, safe and well located in a good area.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank kashmiratalati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, 30 August 2014
Dear kashmiratalati,

Thank you for staying with us during your recent business trip to Bangkok. Being serviced apartments that are spacious and comfortable and offering all needed conveniences, Fraser Suites Bangkok is ideal for business or family trips. We are glad you found the location to be convenient for you along with visiting our rooftop bar Above Eleven on the 33rd, 34th and 35th level of our building. Everyone who visits Bangkok should come and try Above Eleven. Peruvian food is not offered many places in Bangkok like at Above Eleven.

We hope to welcome you back again during your next stay in Bangkok.

Kind Regards,
Derrick Gooch
General Manager
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756 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Level 5 Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 June 2014 via mobile

Stayed here for 3 nights,location is very good with a couple of good clubs around(eg levels),lotsa a street food in d neighbourhood,the service is ok,the rooms are nice and spacious ,I was disappointed with the gym as it was too small and had no weights, they also have movies on demand,the view from the higher floors is nice,also visit the roof top lounge(above 11) for a drink.

Stayed June 2014
Helpful?
Thank drvir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, 30 August 2014
Dear drvir,

Thank you for sharing that you had an overall enjoyable stay with us and you liked the location that the hotel is in. Soil 11 is one of the most vibrant streets around that offers many different choices.

The gym area will be expanding soon and will be much bigger than the current offering.

We hope you visit us again next time you are in Bangkok.

Kind Regards,
Derrick Gooch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 June 2014

Spent family holiday with extended family at this service apartment. As always with Frasers, gold standard service delivery and all staff are ever-willing and helpful. Has a good children facility which kids can play in and be entertained. Although the distance from the apartment to the subway is a distance, there's a tuk-tuk service to bring us out to the main street. While that is a little inconvenient, the plus side is that the location allows for minimal traffic pollution that afflicts this great city.

  • Stayed July 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank aiklim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, 30 August 2014
Dear aiklim,

Thank you for giving us a chance again during your most recent stay in Bangkok. The associates and I appreciated your feedback that you had an enjoyable ‘Gold standard’ stay with us and our facilities & services exceeded your expectations. At Frasers we do our best to serve our guests so they feel more comfortable and relaxed during their stay. Your words of thanks really help motivate our team members and help them to continue to improve.

I am glad you mentioned our breakfast because we will be introducing more Indian cuisine along with many more choices of international cuisine and we are excited to share this with our guests very soon.

Kind Regards,
Derrick Gooch
General Manager
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Rainham, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 June 2014

We spent 4 nights in this hotel at the beginning of our trip and it was lovely. I think the standards in Bangkok are generally higher than they are in other areas of Thailand but this felt very luxury. Everything we needed in the room with a kitchen area, fridge, huge bathroom, desk, washing machine/dryer which was handy and lovely view of the city. The area was perfect for us as while it was a bit out of the centre of town making it quieter (very easy to get elsewhere by train or tuk tuk) there were plenty of lovely restaurants and things going on a short walk away if we didn't feel like going far. Location wise we found that as there are loads of hotels in this area it is much more catered towards tourists so a higher proportion of more American/European style restaurants around this area - could be a good or bad thing depending what you're after. Would definitely recommend the hotel either way!

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Melly85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, 30 August 2014
Dear Melly85,

Thank you for giving us a chance again during your most recent stay in Bangkok. The associates and I appreciated your feedback that you had an enjoyable stay with us and our facilities & services exceeded your expectations. At Frasers we do our best to serve our guests so they feel more comfortable and relaxed during their stay. Your words of thanks really help motivate our team members and help them to continue to improve.

Thank you for giving such a detail description of your stay, which really helps other guest, understand what we have to offer! I hope you will visit us again during your next trip to Bangkok.

Kind Regards,
Derrick Gooch
General Manager
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Nan Province, Thailand
Level 6 Contributor
331 reviews
144 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
Reviewed 7 June 2014

We stayed for 1 week in the 1 bedroom suite. The room was comfortable and has everything you need. A small kitchen with a washing machine. The only down side of the room was that many parts did not look like new anymore. A little bit worn out.

The service of the staff was really great. Free tuk-tuk service. And Soi 11 has become a nice area with good restaurants and some nice bars. And still only 7 min walk to BTS Nana.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
3 Thank ChangNoi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, 30 August 2014
Dear vo H,

Thank you for giving us a chance again during your most recent stay in Bangkok. The associates and I appreciated your feedback that you had an enjoyable stay with us and our facilities & services met your expectations. However, you mentioned many parts did not look new anymore. We will discuss this feedback with the team and be sure to correct those areas in your room.

We hope you will visit us again during your next trip to Bangkok.

Kind Regards,
Derrick Gooch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
beijing
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 May 2014

We have previously stayed at the Fraser Suites and have made this our regular hotel. However, I will never book at this hotel again after this experience.

We are set to arrive to Bangkok at 10: 15 pm this Friday. Given the military curfew and our genuine fear of not being able to get to the hotel from airport, we have been waffling about whether or not to cancel this holiday. I do feel bad for tourism industry but our safety is obviously important as well.

I reached out to the hotel and their response was to link to some random article which said things were "normal". When quizzed further about how we were to get to the hotel given the 10pm curfew, they responded with the same link. When pressed again, they did not respond for 16 hours.

A day later, they told us we could pay them for a hotel pick up. When we asked for a more favourable rate, again no response. When we asked them to reassure that their car would indeed be allowed to pick us up, no response. When I made it clear that we could still cancel the entirely without penalty, their final response was, "Refers to the political situation in Bangkok,everything is under control and businesses are operating as normal,the purpose of the military curfew announcement just to pull the situation back into normal which is no harm but if you are not feel comfortable for the situation in Bangkok because of curfew,you may postpone your booking to another month if you require."

So I cancelled the booking, made one at Swisshotel (5 star luxury hotel), which is offering 50% off room rates given political realities, along with an assurance that their vehicles would be allowed to drive despite military curfew. At the end, we saved 30% difference to stay at a nicer place with actual hospitality and service.

Given Thailand's frequent political turmoil, not even travel insurance will cover missed/cancelled flights/ hotels. Fraser Suites has made no attempt to attract visitors.

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
6 Thank barbaram2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2014

Rooms are very spacious and bright with views of Bangkok's sky line. Washing machine, good kitchen and all mod cons. Location near sky train in an area full of restaurants. Very good service and pool. Stayed for 4 nights and received a complementary drink at the sky bar. Very nice touch and great views from the 32 floor. Did have noise from neighbour flats but this was taken care of by reception. Don't order any food, not fresh and expensive. Food on the street is a fraction of the price and very fresh and tasty. Would stay here again.

Room Tip: Stay on a high floor.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSSK-GMDerrick, General Manager at Fraser Suites Sukhumvit, responded to this review, 30 August 2014
Dear Kim v,


Thank you for sharing that you had an overall enjoyable stay with us and you liked the service, washing machine and rooms. You are right! The view from Above Eleven is amazing. The street that the hotel is on is Soi 11 which is one of the most vibrant streets around that offers many different choices.

We hope you visit us again next time you are in Bangkok.

Kind Regards,
Derrick Gooch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fraser Suites Sukhumvit

Property: Fraser Suites Sukhumvit
Address: 38 / 8 Sukhumvit Soi 11 | Khlongtoey Nuea, Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Family Hotel in Bangkok
#70 Luxury Hotel in Bangkok
#83 Romantic Hotel in Bangkok
#95 Business Hotel in Bangkok
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fraser Suites Sukhumvit 4*
Number of rooms: 163
Official Description (provided by the hotel):
All of the sleek, spacious 163 rooms, wrapped in muted earth tones with vivid accents, feature charity-profiting photos for purchase. Each room provides a kitchen, WiFi Internet, and an MP3-connectable sound system. Aside from the complimentary shuttle, housekeeping, and facilities such as the pool, gym and restaurant, we also offer a matchless Lifestyle Manager service.Take advantage of neighboring restaurants, bars, and spas, by showing your keycard for exclusive discounts and free entrance. ... more   less 
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Also Known As:
Fraser Suites Sukhumvit Hotel Bangkok
Fraser Hotel Sukhumvit
Fraser Hotel Bangkok

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