When I recall our Baiyoke stay experience, I still feel so nostalgic and am full with such mixed feelings. My husband and me were on our honeymoon in Thailand, we had finished our Phuket trip and it was our first day in Bangkok when we check in at Baiyoke. To look at firstly it is a very pretty looking hotel, they have played with really nice colours and the lobby decor is very pleasant to look at. The Front Office staff is extremely friendly minus some of them having langauge issues as most of the people in Thailand are not that fluent with English.The bell desk staff could be a more helpful as there was no one to carry our luggage and we had to carry our own luggage. The location of this hotel is one of the best. It is in the midst of all the possible shopping areas. It is a very good location for people who specially come to shop in Bangkok. All the streets are flooded with shops & it is very close to the biggest shopping plazas in Bangkok. The hotel also offers you a free shuttle service to the mall and the shuttle leaves evry 20 minutes, so thats an another advantage of stayng here.What more, makes this hotel worth the stay is that though the hotel is right in the centre of all the hussle bussel of the city, it still is not right on the road, there is quiet lane which is not even 2 minutes from the main area to get to this hotel, this makes the hotel location a quieter one.
Another advantage being the tallest hotel in Bangkok, Baiyoke Sky which is one of the main interesting tourist attraction is stones away from Baiyoke Bouique, the boutique hotel also offers discount vouchers for Baiyoke sky which makes the stay even more worth. Getting to the rooms, the rooms are very clean. The first room that we initially were booked in looked a bit old as the hotel was in midst of some renewation, so we got ourselves upgarded to higher category room which was good enough, though yellow lights would have been a better option then white lights. The hotel is full of white lights incase one of you is just like me who cant do without yellow lights. Getting to the service, I must say that the guest relations and front office staff is super fantastic. They had kept a nice cake for us in the room and before choosing our final room we made the guest relation lady Yuki who by the way was too beautiful, show us more then 10 rooms..you know how it is when you are on honeymoon right?????but she without any hesitance showed us around and let us choose from variety of options. The most important part of the stay as I have mentioned was the service staff...why? the answer is : It is true we were on our honeymoon and we were having a great time but we got a call there which changed the whole scene for us, my dad in law had suffered from a massive heart attack and we were called back. It was our 1st day there and we had already paid for 7 days and also some extra bucks for the upgrade ( There are some great offers for upgrades too in this hotel) , had it been for some other hotel they would have never refunded our money back, but this hotel did, they didnt charge a 1 extra buck for our cancellation and this is all thanks to one of the senior front office staff member Aun. I must say he is one of the most wonderful human beings I have ever come across, and he should be truly blessed, he worked over time for us just to get our payments in place. We were not getting our flight so they also offered us to stay till the time our flights were done, so we stayed there for total of 2 nights, in such cases most of the hotels deny you a room for better business but Baiyoke staff was kind enough not to do that.Though Aun told us that it would take almost 1 month for our money to be credited back , it only took less then 2 weeks for the credit thanks to him.
So the overall experience was great, we made the most of it in 2 tensed days while we were there, thanks to Yuki & Aun, food was great, the hotel is priced well, great for families considering that not many hotels in Bangkok are good for a family stay, so I would recomend it for couples and families with children, this hotel is an absolute safe & so is my dad in law now!
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- Also Known As:
- Baiyoke Boutique Bangkok
- Hotel Baiyoke Boutique