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“Excellent Service - staff on the club floor”

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Centara Grand at CentralWorld
Ranked #98 of 891 Hotels in Bangkok
Certificate of Excellence
Reviewed 1 June 2014

We arrived at Bangkok from Chiangmai the day after the martial law was declared. Despite many visits to Bangkok in the last 20 years, this was our first time staying in the Centara Grand. The rooms are nice & comfortable. The breakfast in the International Restaurant was great - big viariety of food. As we were on the executive floor, we had access to the club lounge that is quiet & spacious, and serves drink, snack, refreshment all day.
On the 2nd day of our stay, curfew was enforced. We were not worried but had to rearrange our dinner reservations that we made from HK, & to keep alert of the development. We must thank the 3 gentlemen on the club floor, Mr Chatmongkon, Mr Weerayuim and Mr Arnun, who were very freindly and efficient - they helped us with the rearrangement and offered excellent services whenever we needed.
Our only complain is the internet system. Disconnection happened when we moved around in the hotel, say, from the club lounge to our room - always had to log on again to get connected. We enjoyed much more user-friendly system in other hotels.
Overall, it was a pleasant stay!

  • Stayed: May 2014, travelled with family
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2  Thank Aileen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,316 - 1,322 of 2,697 reviews

Reviewed 30 May 2014 via mobile

We visited here as part of our four destination honeymoon (Bangkok, Phuket, Phi Phi and Krabi) and I write this from Bangkok airport. From what we had seen on the news in the UK we were somewhat nervous about the current situation with military coupe but when we arrived we need not have worried.

We stayed for 3 nights and all the staff and facilities were excellent. It was a great central location for sky train and the views from the Sky bar where amazing!!

The room was spotlessly clean and breakfast had something for everyone. The only slight negative was that the mattress was rock hard - we're hoping that this was limited to this hotel and not because of the Thai's fondness for sleeping on the floor!

The pool was lovely and the hotel was a great place to start our adventure!

Stayed: May 2014, travelled as a couple
15  Thank Mike E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We were concerned about going to Thailand for the first time during a coup. It helped a lot that the hotel is located in the center of Bangkok. Go downstairs to get to Central World. Siam, Ocean world, Madame Tussaud, MBK complex for gift shopping, all within walking distance. Getting further away was also easier. Does not mean you can escape the traffic though. Avoid rush hours, if possible, to save some time on the road. With stores closing down at 8, restaurants in the hotel was the only option upon arrival (9PM). Good thing the meal, which was served in rather varied selection as well, managed to tingle our tongue but not our new-to-Thai tummy. When you are feeling like some light, easy bite, there are fruits served on each floor (apples, in my case). Another thing I found interesting is the atmosphere: a pleasant mix between Thai and modern ambiance. Additional point, dining on the rooftop sky bar is a must-try!

Stayed: May 2014, travelled with family
14  Thank Dimitrij A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

The Hotel has a great spa, pool and fitness center, and the Red Sky bar & restaurant on the 54-55th floor is simply stunning.

Hotel staff is unparalleled.

A special mention goes to Mr Wichai of the Concierge, who was very helpful to me and efficient in organizing my stay in Bangkok.

  • Stayed: May 2014, travelled on business
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14  Thank Massimo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

My husband and myself stayed at this hotel beginning of the year, when the protestors were around, and we never felt in danger at all, the staff were brilliant, looked after us extremly well, and made sure we got to our destinations on time and had brilliant drivers for us, the room we could not fault at all

  • Stayed: January 2014, travelled as a couple
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13  Thank susan t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Bangkok was beautiful. First time in Bangkok, from the pick up at the airport to the arrival at the hotel it was perfect. Hotel was great. Staff was helpful and courteous throughout our 7 day trip. The water festival was a blast and right outside the mall, truly an experience to have Central World Mall at your finger tips. Near skywalk and easy access to other near by malls.

  • Stayed: April 2014, travelled as a couple
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13  Thank Amelia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

We were there for three days of just general relaxing up from AMS. Service, access, cleanliness was top shelf. Room was comfortable with a great view. Pool is too small if you want to actually swim, but its pretty. breakfast buffet too expensive.

Hotel is located above a shopping mall with cinema. Walking distance to wholesale mall like platinium mall and high end shopping malls like siam paragon. 10-15mins walk to Siam BTS

  • Stayed: September 2013, travelled as a couple
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2  Thank Roland v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Centara Grand at CentralWorld

Address: 999/99 Rama 1 Road | Pathumwan, Bangkok 10330, Thailand
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#57 Spa Hotel in Bangkok
#71 Business Hotel in Bangkok
#80 Family Hotel in Bangkok
#89 Luxury Hotel in Bangkok
#120 Romantic Hotel in Bangkok
Price Range: £91 - £300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand at CentralWorld 5*
Number of rooms: 505
Official Description (provided by the hotel):
In the heart of Bangkok, the hotel seamlessly connects to its own convention centre and shopping centre. The 505 rooms and suites are beautifully spacious (up to 387 sq m.) and boast panoramic views. For leisure, there’s a 25-metre pool, a spa, tennis courts, and a fitness centre. The hotel is a phenomenal dining destination, with Redsky rooftop restaurant & bar, a champagne bar, and a Tapas bar. ... more   less 
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Also Known As:
Centara Grand And Bangkok Convention Centre At Centralworld:
Centara Grand & Bangkok Convention Centre At Centralworld: Hotel Bangkok
Centara Grand At Centralworld Bangkok

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