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“Short stay ”

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Centara Grand at CentralWorld
Ranked #121 of 852 Hotels in Bangkok
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Short stay ”
Reviewed 21 August 2014 via mobile

The hotel and staff are lovely situated right in the middle of what you need. We stayed in the club executive suite and the club lounge is one of the best I've been to along with the view from the sky bar is fantastic. However one issue is that I had to go back to the room to change from my flip flops into shoes to go outside in the sky bar and restaurant. As we'll as this we found the menu to pretentious and so over priced but would recommended going even if it's just for the view.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Andrew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGCW, Resident Manager at Centara Grand at CentralWorld, responded to this review, 25 August 2014
Dear Trip Advisor Reviewer,

Many thanks for your kind review, we are happy that you enjoyed our services and restaurants.

With regards, Flip Flops. we do have dress regulations at red sky and red sky bar and regret flip flops, singlets or sport shorts are not permitted.

We thank you for your kind understanding

Sincerely Yours,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,419 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (392)
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Jakarta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 August 2014

Location is the best, especially if you are with your family. Ocean World and Madame Tussaud museum are in walking distance; mall is in the same building. Concierge staffs were very helpful, especially Mr. Winchai, he helped us to check our booking in Centara Grand Mirage Pattaya, our next destination after Bangkok, and he made sure that the booking is according to our request.
However, when we checked out, the front desk staff (@23rd floor) forgot to give me the 'Exit Card' after I finished paying everything. Thinking that I was already clean to go, I went down to the ground floor, just to find the bell boy asking me for the card. So I have to go back to the reception desk @23rd floor to get it from her, and let the taxi waited for me. Not a very good experience. It would have been nice if they could arrange somebody to bring it to us at the ground floor.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
16 Thank Evi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 August 2014 via mobile

My husband and I spent three days here at the start of our Thailand trip. The hotel is sophisticated and immaculate rather than homely and personal, I like both sorta of accommodation so I wasn't fussed. The rooms are lovely, the bed is very comfortable and the bathroom is really nice. The location is absolutely superb if you want to shop, you're in the heart of the biggest malls and it's especially convenient to be actually part of the Central World mall. We are going back tomorrow to end our trip here. Looking forward to it!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank Yael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chiang Mai, Thailand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 15 August 2014 via mobile

We are arrived to the hotel at 11 am on 14 Aug'14. The front desk staff grant me for early check in to the room, Check in process is very fast and staff who handle is very professional. My room is very clean and neat. I would like to say thank you to all staff who make my stay unforgetable.

Stayed August 2014, travelled on business
Helpful?
17 Thank LuckkanaS21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014 via mobile

This is our first visit to Centara Grand and also our last! Complacent service during check - in. We changed our room 4 times!
First room: Room was not tidied. Front desk gave us a wrong room.
Second room: We were given a twin bed room when we have requested for a king sized bed room.
Third room: There is no Wifi connection at all in this room. The IT guy was supposed to fix the problem but till we returned back to the hotel at 9pm, the Wifi connection is still not working. The front desk did not even bother to change our room till we request for it. This is not the kind of service you would expect from a 5 star hotel. This is our first night here. 2 more nights to go. Hopefully no more negative surprises from this hotel!

Stayed August 2014, travelled as a couple
Helpful?
2 Thank Joey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CGCW, Resident Manager at Centara Grand at CentralWorld, responded to this review, 15 August 2014
Dear Trip Advisor Reviewer,

We must apologise for the inconvenience caused during your check in.

We will investigate in detail and who the problems experienced with the WiFi connection and take corrective action to avoid such a recurrence from happening again.

We sincerely hope that you enjoying the rest of your stay with us.

Sincerely yours,
The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 August 2014

I stayed here on a press trip for two nights and the hotel is perfect, location is good and the service is great, very friendly staff. The view is amazing, I stayed 48 floor. Amazing breakfast buffet with a lot of food choices too, basically I have nothing bad to say, will definitely come back to Centara Grand in my next trip.

Room Tip: Go for top floor!
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
17 Thank RockTheTrend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
72 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 13 August 2014

PROS:

*Hotel is adjoined with a great shopping mall and in close proximity to others

*Suited for business travelers or generally as a come-and-go hotel

*Awesome city views from room

*Deluxe World Room has convenient layout and necessities

*Good security


CONS:

*Check-in is busy and somewhat slow. Front desk staff can act indifferent to you - there's no one greeting you, no welcome drink, and if there's a line (usually) you'll have to nicely stand in it

*Impersonal atmosphere

*Restaurants and drinks are expensive

*Not quite suitable for children


Final note:
Having stayed here several times, it's my favorite city hotel in Bangkok due to the quality and ideal location. Perfect if you plan to come and go throughout the day, drop off your shopping bags and refresh. I wouldn't necessary recommend it if you plan on spending a lot of time at the actual hotel or if you have children; this is a business hotel above else.

Room Tip: Deluxe World room is a lot more spacious than Superior World
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank KB500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Centara Grand at CentralWorld

Property: Centara Grand at CentralWorld
Address: 999/99 Rama 1 Road | Pathumwan, Bangkok 10330, Thailand
Region: Thailand > Bangkok > Siam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Spa Hotel in Bangkok
#71 Business Hotel in Bangkok
#100 Family Hotel in Bangkok
#107 Luxury Hotel in Bangkok
#120 Romantic Hotel in Bangkok
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Centara Grand at CentralWorld 5*
Number of rooms: 505
Official Description (provided by the hotel):
In the heart of Bangkok, the hotel seamlessly connects to its own convention centre and shopping centre. The 505 rooms and suites are beautifully spacious (up to 387 sq m.) and boast panoramic views. For leisure, there’s a 25-metre pool, a spa, tennis courts, and a fitness centre. The hotel is a phenomenal dining destination, with Redsky rooftop restaurant & bar, a champagne bar, and a Tapas bar. ... more   less 
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Also Known As:
Centara Grand And Bangkok Convention Centre At Centralworld:
Centara Grand & Bangkok Convention Centre At Centralworld: Hotel Bangkok
Centara Grand At Centralworld Bangkok

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