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“Ideal location”

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Eurana Boutique Hotel
Ranked #242 of 381 Hotels in Chiang Mai
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Ideal location”
Reviewed 4 January 2014

We would come back to this hotel. New Year have experienced here with excellent Thai buffet. The staff is always there to make efforts to please everyone. The pool was great for the first 3 days, then what was broken and unfortunately then tipped the Wasser.An the corner there are always tuk tuks and also some good restaurants nearby.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdNeer20i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kinship2211, Executive Assistant Manager at Eurana Boutique Hotel, responded to this review, 5 January 2014
Dear AdNeer20i,

Thank you very much for taking the time to share your experience on Trip Advisor.

We are glad that you have had an enjoyable time here in The Eurana Boutique Hotel Chiang Mai and thank you for your kind words on our Thai buffet, hotel facilities like the pool, our central location and services rendered by the staff.

We look forward in welcoming you once again to The Eurana Boutique Hotel Chiang Mai.


Best Regards,
Muanruethai Konsurin
Executive Assistant Manager
Eurana Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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371 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
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  • English first
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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 December 2013 via mobile

We booked our stay in very last minute during new year holidays, however, Eurana is the only two hotel we could search from booking.com. We paid US$140 per night stay for superior room which isn't worthy at all. Lobby looks nice but the room decoration is relatively old. Aircon is noise whole night and the bed is very uncomfortable which is extremely hard. Bed sheet with unpleaure smelling. The worse thing is that you can hear next room talking clearly. Unfortunately, there are many kids stayed next door to us. We can hear their noise early in the morning.
Breakfast isn't expected and hotel staff isn't really friendly. They talked to each other most of time.

Good thing for this hotel is location and you can find taxi very easily outside. If there is other choice of hotel you can find, I won't recommend this hotel. It gave us unpleasant experience on my trip.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank AliceTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kinship2211, Executive Assistant Manager at Eurana Boutique Hotel, responded to this review, 2 January 2014
Dear AliceTT,

Thank you for taking your time to write a review on our property. I am very sorry to hear that our hotel did not meet your expectation, and I do appreciate you taking the time to share your feedback so that we can look into improving these areas for the future.

I acknowledge your feedback regarding the room decoration, bed is very uncomfortable, the noisy air conditioning, breakfast isn't expected and would like to offer my sincere apologies for the inconvenience caused. Please note that I have already shared your comments with our teams at Food & Beverage, Engineer and Housekeeping for review and re-training of our associates.

Clearly, my team and I would like to have another chance to welcome you back to Eurana Boutique Hotel, Chiang Mai, and to restore your faith in our hotel. If you travel schedule ever brings you back to Chiang Mai, I would be very grateful if you could contact me – eam@euranaboutiquehotel.com. I would be pleased to handle your booking through my office.

With kind regards,
Muanruethai Konsurin
Executive Assistant Manager
Eurana Boutique Hotel
Report response as inappropriate
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Travellers are raving about these Chiang Mai hotels

Bangkok, Krung Thep, Thailand
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 December 2013

The room is below expectation, although clean. We stayed at the deluxe room,dont expect modern styling and comfyness, its just enough to offer a good night sleep. Good point is the homy feeling in the lobby area, we spend hours in the lobby waiting for the tour pickup without being bored.
Location is prime

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Feby_Susilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kinship2211, EAM at Eurana Boutique Hotel at Eurana Boutique Hotel, responded to this review, 20 December 2013
Dear Feby_Susilo,

Thank you very much for your taking the time to write a review on Trip Advisor in regards to your stay at Eurana Boutique Hotel, Chiang Mai. We happy to hear that you are enjoyed our hotel lobby area.

However, we are sorry that your experience did not meet your expectations and in that regard allow me to express my sincerest apologies.

We, at Eurana Boutique Hotel Chiang Mai, strive to provide the highest standard of service therefore your feedback is invaluable to us. Please rest assured that all comments on Trip Advisor of other guests are absolutely genuine and trustworthy. I regret very much that you did not enjoy our hotel as our others guests do.

We do hope that you will give us the opportunity to welcome you again in the near future.


Sincerely,
Muanruethai Konsurin
Executive Assistant Manager
Eurana Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Queensland, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 November 2013

My husband and I recently spent 8 nights at this majestic little hotel right in the heart of old Chiang Mai. The hotel is quite small but very clean inside and out. The staff were all very friendly and went out of their way to accommodate our every need. We were very close to the all markets and a trip to the night market by tuk-tuk was 80baht ( around $3 AUS). We felt very safe in Chiang Mai and the food at the smaller Thai street restaurants was devine.

I can highly recommend this quaint little hotel. I will be staying again in the near future.

Room Tip: Deluxe pool view
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janebaz13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 October 2013 via mobile

We booked here after reading only a few reviews on here and via booking.com
From the street the hotel does look cool and boutique-y but when we got to the reception they had no idea who we were or that we had a reservation. Probably because the internet doesnt work. So we showed them our confirmation email and they showed us to a superior room. Now before i go on, we paid $49 for this room. After having travelled for 12hours on a bus we wanted a nice luxurious night sleep so we paid over double what we paid everywhere else thinking that we get what we pay for right? Wrong. When we got shown to our room all we could smell was paint fumes and the room was worse then the $10 a night room we had stayed in at a backpackers in laos. The tv was the same i had when i was 12 years old and the channels were fuzzy. The wifi did not work. The bed was uncomfortable. The room was huge but it was too big, they could have put a chair and table there to utilise the space but it was just empty. We had to put our bags on the floor because they didnt have a chair or any place to put them. The aircon and fridge were loud and hummed all night and to top it off there was strange noises at 2am that woke us both up. Almost sounded like someone was knocking on our door and then stomped up some stairs then started to re-arrange and drag furniture around in the room above us.
Breakfast finishes at 10am so there was no sleeping in after that night sleep and the breakfast was so bad i just ate a plate of pineapple and watermelon.
The pool was also disappointing, the water was slimy, but the staff was kind and gave us towels to use in stead of our bath towels.
We booked a tour through the tour desk and she was helpful. And the receptionist was apologetic about the wifi being down and let me use her phone to book a tour since i couldnt email them.
But seriously for what i expected to get for my money i left feeling sick in the stomach that i spent way too much on a room i could have got for way cheaper at another hotel.

Stayed October 2013
Helpful?
1 Thank Boho_acacia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Mass
Level Contributor
3 reviews
3 hotel reviews
Reviewed 10 October 2013

Booked this hotel at BKK airport as a last minute thing on Agoda and what a surprise it turns out to be? The boy at the front desk was always smiling and the lady in the tour desk provided excellent service and as bonus, added complimentary massage as a gratitude for booking with them. And the included breakfast buffet (depending on your rate plan) is also a plus to get a day of exploring the walled old city off to a good start!

Stayed November 2012, travelled with friends
Helpful?
Thank bos_dan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 September 2013

Eurana boutique hotel is truly an oasis in the heart of the old city. As soon as you walk in from the busy soi you can feel the cool, calm, serenity of the gardens and the lovely open air reception inviting you to relax. All of the hotel staff are excellent, and always helpful. Their in-house Tour Desk can hook you up with whatever takes your interest. Whether you fancy a work out with a personal trainer, or, a jungle tour riding on an ATV! This hotel is perfectly located for anyone whom likes to explore by foot, although tuk tuks are easy to find around there too. In fact, one of the hotel staff, Berm Rider, as a sideline to his day job runs a tuk tuk and small car for private tours by special request. He's heaps of fun, reliable and charges are more than reasonable. The rooms are well kept, comfortable and you are provided two free 1 litre bottles of water every day! They have poolside rooms that are perfect if you're keen, or have little ones that want to play in the pool. Poolside rooms are also a little bigger than the standard. But, if you're looking a quiet room I highly recommend that you tell the staff when you check in, so they can best meet your needs. We personally loved the poolside rooms, but found them a bit noisy when we wanted to sleep in late. Free breakfast is available, but sadly it’s not all that. However, there’s literally dozens of lovely spots you can walk to for either a hot western breakfast or tasty Thai meal. We found the Nice Kitchen, just opposite the car park, a perfect breakfast or lunch stop. Hon, the owner and manager, is a great cook! You’ll find Nice Kitchen serving up delicious, nutritious, Western and Thai food, at budget friendly prices. Eurana provide free wifi, which has a good strong signal in the rooms. Just ask for a password when you check in! This is a great choice if you’re visiting Chiang Mai.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheDassieLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eurana Boutique Hotel

Property: Eurana Boutique Hotel
Address: 7/1 Moonmuang Rd., Soi 7 | Sriphum, Muang, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #242 of 381 Hotels in Chiang Mai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Eurana Boutique Hotel 3*
Number of rooms: 72
Official Description (provided by the hotel):
Eurana Boutique Hotel is located right in the heart of Chiang Mai City with a walking distance to Sunday walking street, fresh market, cooking schools, boutique shops, significant old temples and many historic cultural attractions. We consist of 3 buildings, 3 floors with 72 rooms. Each room features a cable TV, air conditioning, mini bar, a safety deposit box, bathroom amenities and high- speed internet access free of charge that add to guests' ease and comfort when staying with us. We provide our guests with needed facilities including an outdoor swimming pool,restaurant, fitness equipment, parking lots, Eurana Spa and Tourist Service Information. . ... more   less 
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