The hotel is a bit old with some wooden furniture a little bit worn, though that is only a minor thing and probably won't be noted.
The bed and covers are friendly to sensitive skin.
The balcony is spacious with a sofa. It is also sheltered, so Chiang Mai's almost daily showers will not disturb any clothes hung there.
The bathroom door, however, has no lock, which puts a damper on privacy. The shower door cannot be closed fully so some water leaks out. That is not a major problem as the shower area is slower than the toilet area and there is a drain right outside the shower area.
Bathroom amenities are available and toothbrush is available upon request.
The front desk is located right at the entrance, so I'm not too worried about strangers getting into the hotel.
Balcony doors have deadbolt locks at both the top and the bottom.
Room doors have peepholes and locks. An alarm will sound if the door is not closed properly.
Facilities and Services
The pool is small but adequate. As it is outdoors, the water may be a bit cold.
The gym room is small with only basic equipment but alright for a short workout. It is also rarely used so it's likely that you'll be the only one there.
Bicycles can be rented for free.
As there is no elevator, I would recommend the elder or persons with disabilities to book rooms on the ground floor. On a side note, the staff can help you with your luggage as long as you inform the front desk.
There is a shuttle service arranged by CentralFestival (a large mall) that has a route which goes to the hotel. You can enquire about the bus schedule at the front desk.
The complimentary breakfast is nice with many choices.
The staff is extremely warm, friendly and helpful. they can act as a translator between locals and drivers. They can also help you ask for information regarding tours.
The staff is simply fantastic. Due to flight delay, my family and I arrived at U Hotel at 12:00 am local time. There was a staff member outside in the dark who helped us unload our luggage and show us to the front desk. it was a warm welcome after a late and tiring flight.
The hotel is smack in the middle of the Sunday Market and Chiang Mai Old City. It is only 3 minutes walking distance to the nearby shops, museum, temple, restaurants and spas.
All in all this is a great hotel for tourists, especially those who have never been to Chiang Mai before.
- Official Description (provided by the hotel):
- Uncomplicated. Inspiring. You. A low-rise hotel comprised of 41 rooms located in the heart of the city on Ratchadamnoen Road. The Residents’ Lounge to welcome all of our guests is located in the refreshed past residence of Chiang Mai’s governor with a modern Thai accented interior design in keeping with its heritage setting. Only 20 minutes drive from Chiang Mai International Airport and minutes walk to the city’s famous walking streets. Unique concept of service such as 24 hour use of room, breakfast whenever/wherever and U Choose Programme. ... more less
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- Also Known As:
- u Chiang Mai Hotel Chiang Mai
- u Hotel Chiang Mai
- Chiang Mai u Hotel