The staff were really nice and kind. Reserved taxi for the airport upon departure day. There was no single bug or small animal in the room(which was very important to our family). The hotel is located in the middle of the old town. There is very good massage shop called ‘khunka massage’ just near the hotel, so you should go and experience.
Dear Vacation05471387778,
It was a great pleasure to learn that you had an enjoyable stay at U Chiang Mai. Thank you for your kind feedback regarding the location was convenience to you. I am also glad that our team members were able to help make your stay more enjoyable. We also would like to invite you to experience U Spa for your next visit.
We look forward to welcoming you back to U Chiang Mai in the near future. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com
Best regards,
Suchitra Sirirak
General Manager
We had a two day stay at the U Chiang Mai and were quite happy there. It has a prime location, very welcoming and professional staff, a nice infinity pool, and our room was quiet and comfortable. We would definitely go back if ever in the area.
Dear David M,
Thank you for your kind compliments. It was a great pleasure to learn that you enjoyed your time at U Chiang Mai. I am also glad that our team members were able to help make your stay more enjoyable. I hope this is not your last visit to U Chiang Mai as nothing would give us greater pleasure than having the opportunity to welcome you again. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com
Best regards,
Suchitra Sirirak
General Manager
This hotel is close to a lot of tourist attraction in Chiangmai City. They available to let us check in all the time (no need to wait after 14:00pm) . Staffs all are very nice and full of hospitality. The facility is great and convenience
Dear Sightsee623756,
Thank you for your kind compliments. It was a great pleasure to learn that you enjoyed your time at U Chiang Mai and that the 24-hour use of room concept was to your liking.
Thank you for your kind feedback regarding our hotels location. Our location in the heart of the old city makes it easy for our guests to explore the nearby cultural sights and attractions. I am also glad that our team members were able to help make your stay more enjoyable.
I hope this is not your last visit to U Chiang Mai as nothing would give us greater pleasure than having the opportunity to welcome you again. If you require any assistance in making a reservation for your next visit, please feel free to contact me personally at gm@uchiangmai.com
Best regards,
Suchitra Sirirak
General Manager
Compare to U Nimman Chiang Mai, the staffs in U Chiang Mai hotel are also well-trained, helpful kind and polite. The breakfast here is less choice then U Nimman Chiang Mai and actually is different style. But, the Wi-Fi is really really rubbish and weak. The location is not bad. The room is smaller than u nimman chiang mai , but it's still clean. The balcony is super good.
Dear DayTrip41948912766,
It was a great pleasure to learn that you had an enjoyable stay at U Chiang Mai. I am also glad that our team members were able to help make your stay more enjoyable. Thank you for your valued feedback regarding the wifi signal.
Your comments regarding our breakfast buffet are appreciated and have been noted and shared with our Food and Beverage Manager. In a sustainability effort to minimize our food waste, we provide different kinds of fresh breads & Danishes, yoghurts, fruit juices, fresh fruits and a salad bar on the buffet line. Guests can then order from a choice of 6 signature egg dishes, 4 different Asian dishes and 6 vegetarian options off our à la carte menu cooked à la minute and to your liking. Guests are welcome to order as many dishes as they like at no extra cost.
Thank you for taking the time to submit a review of your recent stay with us. We look forward to welcoming you back to U Chiang Mai in the near future.
Best regards,
Suchitra Sirirak
General Manager
The hotel was excellent, particularly the staff! However as with most hotels in Thailand, the central spaces such as the lobby are open air and hence, not air conditioned. But the service and experience were wonderful and the full day excursion they arranged for us to the Golden Triangle was fantastic, and such a bargain, compared to US prices. Also, great massage and again, an amazing value. $20 with tip for a 90 minute massage. The hotel is in the old city which is a bit camped. I would consider staying outside the old city if you want more space and newer surroundings.
Dear Adventure65946819567,
It was a great pleasure to learn that you had an enjoyable stay at U Chiang Mai. Thank you for your kind feedback regarding our hotels location. Our location in the heart of the old city makes it easy for our guests to explore the nearby cultural sights and attractions. I am also glad that our team members were able to help make your stay more enjoyable. We look forward to welcoming you again in the near future.
Best regards,
Suchitra Sirirak
General Manager
