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“Reasonable, but far better hotels out there”

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Smile House Boutique
Ranked #202 of 383 Hotels in Chiang Mai
Melbourne, Australia
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Reasonable, but far better hotels out there”
Reviewed 22 December 2013

This hotel is reasonable, but a few aspects could be improved. For a start, there is no safe or fridge in the room, so the supplied bottles of water are at room temperature only. There is also no "Do not disturb" sign, so you don't have the freedom of privacy and due to this, the rooms are automatically cleaned daily and your clothes tidied up (which may be pleasant for some). The rooms are very small, compared to other hotels we stayed in Chiang Mai.The bathroom is clean, but the polished concrete has no aesthetic appeal and often the hot water for the shower was barely even warm. Because the shower was at such close proximity to the toilet, the toilet paper and toilet would be drenched by the time your shower is finished. The walls between each room are extremely thin, so that the simple act of walking around our room would bother guests staying in the adjacent room, who knocked on the wall to alert us. Depending on the staff member present, the level of assistance would vary from excellent to confused. Although there is a computer available, it is hardly worth using as it is extremely slow and freezes constantly. The few positives are that the hotel is a 5 minute walk to a night market, and a 7 Eleven is also nearby. Apart from the few downsides, the stay was overall satisfactory.

  • Stayed December 2013, travelled with friends
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Helpful?
Thank Bushid0kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
  • Thai first
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English first
Scarborough, England
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 December 2013

Having recently stayed at the Smile House Boutique (important to put boutique), I felt I had to write a review. The young lady on reception called Pat could not have been more friendly and attentive. It was a pleasure to check in here and the ambience is just so relaxing, particularly on the first floor decking area. Someone commented that the guest house is down a dark lane, but not really and if anyone is put off by such a comment, then maybe stick to the larger, brighter hotels. As far as I was concerned it was ideal and in a very good position close to Chiang Mai gate. Would highly recommend.

  • Stayed November 2013, travelled solo
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Helpful?
1 Thank herbalj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 December 2013

I made a reservation for the Smile House Boutique through LateStays.com and received a quick confirmation. When my friend and I arrived, I was told that they had canceled the reservation because they did not have room. With a bit of back and forth it turned out they did have a room available but it was now 200THB more than I had already paid. I did not have access to email so I could not verify that they had indeed canceled my reservation. I was charged for the room with the original reservation and not refunded in addition to the new cost (I paid more than double!). I was in Chaing Mai for Loi Krathong and many places were all booked up. I would have went elsewhere if accommodations had been easier to find.

The room itself was dirty. There were ants everywhere. The beds were so hard it might as well have been on the floor. Breakfast is not included in the room price and is expensive compared to the little restaurants just down the street. I have stayed in better hostels for the same price. My advice would be to go elsewhere, you can get MUCH better for the same cost in Chiang Mai.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank svjetski_putnik206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Montreal, Canada
Level 5 Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 November 2013 via mobile

Small budget hotel on quiet side street within walking distance from Chiang Mai Gate to old city and Saturday Market. Clean basic AC twin room with spacious common sitting area on upper floor. Super friendly & helpful staff. French style bakery on street corner & several 7-11 nearby. Stayed during Kratong Festival. Highly recommend.

Stayed November 2013, travelled with family
Helpful?
1 Thank jvdh44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pai, Thailand
Level 4 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 November 2013

This is a hotel that provides good service which is complimented by very friendly staff. It is is ideally located by the Chiang Mai gate and is 5 minutes walk from the Saturday market and approximately 20 minutes walk from the famous Walking Street Sunday night market. We found that our room was very comfortable, it was cleaned every day and fresh towels were provided on request. We have now stayed 4 times here and would recommend highly to our friends and family.

Room Tip: Always ask for an upstairs room.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Thom Orachorn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 November 2013

We stayed here as our other guesthouse had no room so were moved here for the same price at 700bht. At first we were disappointed, we were put on the ground floor next to the kitchen/reception so basically you could hear everyone and everything including guests and they could hear us too. There is a certain amount of charm to the room but I would say more rustic than boutique and there were plenty of mossys in the room which i know cant be helped sometimes but was a bit annoying. Apparently breakfast is included but we were not told this or encouraged to have breakfast which is disappointing too. Maybe if we had had breakfast we might of thought we got more of our moneys worth.

Room Tip: upstairs rooms were probably better and quieter.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cazngal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Brighton, United Kingdom
Level 4 Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 October 2013 via mobile

The hotel was hard to find, especially in the dark down alley way. Not far from the wall, but still got walk or get a tuk tuk everywhere. Rooms were cute and clean. Bathroom was very modern. Staff were ok, sometime didn't seemed bothered.

  • Stayed August 2013
    • Value
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    • Rooms
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Helpful?
Thank Tab459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Smile House Boutique

Property: Smile House Boutique
Address: 3/5 Suriyawong Road, Soi 1 | Haiya, Muang, Chiang Mai 50100, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Free High Speed Internet ( WiFi ) Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #202 of 383 Hotels in Chiang Mai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Smile House Boutique 3*
Number of rooms: 14
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