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“Poorly managed” 2 of 5 bubbles
Review of The Dome Residence

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The Dome Residence
Ranked #126 of 374 Hotels in Chiang Mai
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Poorly managed”
2 of 5 bubbles Reviewed 8 November 2012

A nice building in a convenient location. Unfortunately, management here is lazy and clueless.

The staff are just idling around most of the time.

There is no restaurant or coffee bar in the building. Based on earlier reviews, this building used to have a restaurant. That is no longer the case. The fact that they can't even sort out a coffee and juice bar in the morning is surprising. The nearest coffee shop is 5 minutes walk away. For good coffee you need to walk 15mn to Nimman. They have 2 or 3 people at the reception doing virtually nothing all day but they can't run a little coffee and drinks bar? It's just puzzling.

The towels and sheets are all stained.

Wifi is free downstairs in the lounge by reception but you have to pay in the rooms. If the Dome had a bar in the lounge perhaps this would be a nice communal space where you could get to know your neighbors. It isn't.

There is a laundry room where you can do your own laundry. You have to buy detergent at 7 eleven. There are no racks to dry your laundry anywhere. They expect you to use one of the driers? In this climate?

We booked a "suite" for 5 days. It was advertised to have a kitchenette. We figured it would be a nice room higher up in the building with some of these mountain views they advertise. The pictures on the web showed nicely decorated and spacious rooms. Wrong. Wrong. Wrong.

In Thailand, expectations for kitchenettes are low. That said, here you only get one microwave, along with plates, mugs, and cutlery. Unless you want to microwave something, you're out of luck. There is no stove. There is no kettle. There is no coffee maker.

We were on the 2nd floor on the shady side with no views in a room that had clearly seen better days. It wasn't worth doubling down for a "suite" at all.

Management here is just lazy. This building could easily be great and lively. They could provide services for both short and long term residents and make money in the process. They chose not to. It's depressing.

You can survive here and the nightly rate on the studios isn't bad. For a short stay, you can do much better at one of the lodges in the old city. For long stays in the Nimman area, there are better options.

  • Stayed November 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Emmanuel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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82 reviews from our community

Traveller rating
    21
    29
    21
    6
    5
See reviews for
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7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Japanese first
  • Norwegian first
  • Russian first
  • Thai first
  • Any
English first
koh Phangan
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 24 October 2012

Stop here for a few days, due to the proximity to Doi Suthep. Nice room, basic but nice decor, with a kitchenette, but without a cooker (only microwave). Basic kitchen tools, but good tv sat, 2 aircon, medium room cleaning service, good parking, staff polite, fair price

  • Stayed October 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Angiud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 2 August 2012

Wow...time sure whizz by...is 2012 and this review can't even be dated in the scroll below. Yes, this trip was done back in Aug 2010 and I meant to add into Trip Advisor upon return as it's not listed herein prior. However, they insisted me to add a date without an option of "Not Listed". So, this is an almost 2 years' back review.

A quaint hidden hotel out of the hustle bustle of the town square but if you fancy a good workout, it's within walking distance :)

Comfortable and you get what you pay - hence, it's value for the amount we pay.

As we always believed that unless you plan to stay in the hotel, there's no point in paying for a 5* hotel and not using the facilities that how the stars were accorded anyway.

You can get more photos of the hotel from their website! Cheers!

  • Stayed September 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HappyPassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
165 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
2 of 5 bubbles Reviewed 22 July 2012

I stayed 1 month at the Dome and thought for what you get it is definitely overpriced. A small room with a shower without a curtain so the water is every where where it shouldn't be- = found this very annoying, especially considering the price. There is no onsite restaurant but there are many restaurants near by so this is not a major problem. In my view, the place is very mediocre at best. The walls are thin so you can here others as they come and go. Not much more one can really say about this place since there are no facilities (no restaurant, no pool, no spa, no business section). I think the place is workable for people without much demand in the way of comforts, but I do believe you can get a better place for you money.

  • Stayed August 2011, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lshapspro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chiang Mai hotels

Bali, Indonesia
Level Contributor
74 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 31 May 2012

This is a great location being that it is walking distance to Kad Suan Keaw centre and close to lots of cafes and restaurants. Easy for taxi service into other parts of the city.
Nice atrium design with good clean rooms and helpful staff. Prices are also good for this area.
Recommended for short or long stay.

  • Stayed August 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Niki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

Convenient, clean and a good price. Close to the mall for food and incidentals.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank fc42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hua Hin Thailand
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 bubbles Reviewed 22 March 2012

After a very long drive from Bangkok we arrived at the hotel eager for food and drink, they did not even have a drinks machine and no tea and coffee making facilities even though they were advertised on the site we booked on [Agoda] We booked two rooms, for our friends and ourselves, we both suffered from lack of sleep. The way that the hotel is built every time someone on any floor shuts their door it echos throughout. The view from the rooms on the second floor were non-existant. If driving out of the moat towards the hotel there is no way to turn into the hotel other than a very long detour to find a legal u-turn. Luckily we had only booked for two nights, we changed hotel and for an extra 1200 baht [24 pounds] we were in a luxury poolside room in a five star hotel. The hotel has no redeming features whatsoever and is so far in the opposite direction to the chill out atmoshere it advertises.

Room Tip: If you do decide to stay at the Dome ask for a room on a high floor, it might not echo as much.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank redladybiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Dome Residence

Property: The Dome Residence
Address: 1 Soi Plub Plueng, Huay Kaew Road | Chang Phuek, Chiang Mai 50300, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#14 Best Value Hotel in Chiang Mai
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Dome Residence 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
The Dome Hotel Chiang Mai
Dome Chiang Mai

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