I stayed in this hotel for 3 nights. There's no welcome and no assistance at all when we arrived. The staff only confirmed room type and collected money from us. Other than that, nothing! We had to ask anything one by one by ourselves. To be honest, location of the hotel is good. It's near the market and city center. The design of the rooms are good (We stayed in Pig and Dragon room), but please don't expect everything is good in the room. Most of the facilities are old and inconvenient for guest. My girl friend almost fell down because of the carpet in the room. Water from Shower head was not hot enough and pressure was so weak. Bed sheet and pillow cover are old, so many cotton hairs were stuck on our pants and cloths. We stayed in the Dragon room (1st floor) on the 2nd and 3rd day, it's very noisy outside our room. We didn't have good sleep during these two days (The noise from outside and air-con in the room).
The most terrible thing was, we tried to charge our phone on the 3rd night. The electricity of entire room short-circuit when I plugged in the adapter at 2am. (We used the same charger in Bangkok, China and my hometown for over one year). We are scared absolutely. The charger and cable was destroyed by this accident. Then we sought assistance from the staff. The staff told us "I will fix the electricity problem for you", but for the charger, you have to seek assistance again tomorrow morning". He had to inform his manager and he didn't care the accident at all after he knew the situation. His attitude, expression and tone... really ridiculous!!! He was unable to provide any assistance to us, even we want to borrow a charger or cable from him (No battery from this accident until we go back to our hometown. How inconvenient you can imagine). We eventually went to our bed after 3am. On the next day, we sought their assistance again. The staff told us that they had already contacted with the Apple store in my hometown, we can change a new charger from Apple store in my hometown. Ridiculous AGAIN!!! There's no apple store in my hometown indeed. How can they contact? Where did they contact? What did they do during this period? They only lied to their guest and didn't want to provide any solution or assistance. I had only 10 minutes left to go to airport after the conversation with the receptionist. He had to call again, then one lady (I think she is the manager?) talked to me again over the phone. She claimed that this is not their responsibility (So, It's my responsibility?). After 15 minutes, The lady arrived hotel (We was already late for our flight then), She had exactly the same conversation with us over the phone previously. Finally, she was unable to give us a solution and we must to leave. The only thing we can do was we left our contact method to them.
I won't stay in this hotel and recommend this hotel to anybody.
- Official Description (provided by the hotel):
- MO rooms: Each of the TWELVE rooms is an individual artist’s interpretation of THEIR Chinese Zodiac (Sheng Xiao or Birth Animal). The construction MO’s exterior structure was a collaborative project which saw designers, architects and astrologers piling different sizes of the box-shaped rooms on top of each other in accordance with Feng Shui ASTROLOGY. Artists APPLIED the identity of Birth Animal, influencing the entire BUILDING process from the initial concept TO the unique style of furniture and interior to fit with each zodiac. THE orientation and design of doors, windows, beds and toilets AS WELL AS the interpretation of the FIVE body elements (Fire, Wind, Water, Earth and Metal) ARE ALL CONSTRUCTED to provide balance for MO guests.mo design team seeks new possibilities of spatial organization via the blending of past and present ideologies into a livable sculpture. ... more less
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- Also Known As:
- Mo Rooms Hotel Chiang Mai