We chose to stay at this hotel based on its excellent Tripadvisor reviews and, unfortunately, were sorely disappointed. Ping Nakara simply does not deliver what one would expect of a hotel in Thailand charging more than $300 per night. Partly for this reason, we ended up leaving a night early.
The hotel management will likely respond, as they have to other negative reviews, that we must not have wanted to stay at a historic, small hotel, and would have been better off at a different type of hotel (i.e. that our dissatisfaction is our fault). This could not be further from the truth. It is precisely for its historic charm that we booked the hotel, and were subsequently disappointed. The hotel's design suffers, unfortunately, from a serious lack of attention to detail. It is poorly designed, with the "royal grand deluxe rooms" (which we booked), exposed to noise from two sides: traffic from the back (the door literally opens onto a loud, busy street), pool and garden noise from the front. Similarly, the old-fashioned “colonial ambiance”, as the hotel describes it, is not enhanced by the oppressive fluorescent lighting: rooms only had neon, energy-saving lamps, basking the space in a ghoulish neon glow. Of course, for the first night this was at first a moot point since when we arrived none of the three lamps in the room had a working light bulb.
Service at the hotel is well-meaning but woefully inefficient. On our first night, when we asked the reception staff to call us a taxi, they informed us that this would not be possible, since “all the taxis have gone home for the New Year”. They informed us, however, that their car was available for the rather steep price (compared to local taxis) of 350 baht. When we actually took the car, however, we were informed it would cost twice that, or 650 baht ($20), an outrageous sum for such a short ride in Thailand. To top it all off, the reception staff had not bothered to inform the driver of the destination or the route. Consequently, despite paying 650 baht for a short ride across town, we were tasked with explaining to the driver how to get to our destination on our first evening in Chiang Mai (I want to make absolutely clear that this was the fault of the reception staff, not the driver, who was lovely). Needless to say, when the staff at the Rachamankha, a lovely hotel in the old city where we had an excellent dinner, called for a taxi, it appeared that they had not in fact all gone home for the New Year; ordering a cab was no problem at all.
One final note - the hotel has a serious mosquito problem, both inside and outside. There were so many mosquitoes buzzing around that it was impossible to sit in the library, by the pool or on the terrace without being swarmed by mosquitoes (while wearing mosquito repellent!). Indeed, when we arrived, the door to our terrace was open, meaning that we spent the first night with mosquitoes in our room - and the hotel does not offer mosquito nets. Since the Anantara just down the road does not seem to have the same problem, this must have something to do with the Ping Nakara. In a tropical climate, where mosquitoes can be more than just a nuisance (think Dengue, etc.), this is simply unacceptable for a hotel of this level.
- Official Description (provided by the hotel):
- Ping Nakara Boutique Hotel and Spa. Set in the awe-inspiring colonial style of the early 1900’s, the Ping Nakara Boutique Hotel and Spa is located at the heart of Chiang Mai’s vibrant business centre and entertainment venues. The hotel is just a five minute walking distance from Chiang Mai’s famous Night Bazaar to the numerous riverside restaurants, while at the same time allowing guests to enjoy the peace and tranquility of the natural surroundings. The three-storey hotel with a central elevator boasts of 19 luxury guestrooms, all individually styled and elegantly furbished with the colonial charm. Complimentary Wi-Fi is available in all the rooms including a TV, DVD player and a free mini bar. The hotel's restaurant offers a wide variety of food from authentic Thai cuisine to Western dishes. Coffee and tea, soft drinks, wines and liquor are served at the Lobby Bar, and guests can enjoy their drinks in the comfort of the library or at the peaceful verandah by the outdoor pool. For holistic health and relaxation, guests can unwind and enjoy the genuine Ayurvedic treatment from the hotel’s Nakara Spa. Ping Nakara Boutique Hotel and Spa offers a broad range of services, facilities and amenities designed to provide personalized service and first class hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Odigeo, Southall Travel, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Ping Nakara Boutique Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ping Nakara Boutique Hotel Chiang Mai
- Ping Nakara Boutique Hotel And Spa