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“Really nice service and convenient location” 4 of 5 bubbles
Review of The Britannia

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The Britannia
Ranked #16 of 710 Chiang Mai B&B and Inns
Certificate of Excellence
Seattle, Washington
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Really nice service and convenient location”
4 of 5 bubbles Reviewed 28 July 2013

We found Britannia while just walking around in the alleys of Chiangmai main city, and we were very lucky to have found it. The owners were a nice couple and they were super friendly and helpful with suggestions for restaurants, massage places and directions.
The room was very clean with good strong air conditioning.
The location was unbeatable. located in an alley so it wasn't too noisy or busy, but only a 10 minute walk to the main bustle of the city and markets.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RoamingMame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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246 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
97 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 13 July 2013

The guest house's location is great. Right in the middle of old town great for strolling and exploring. Owners give lots of information and try to save (!) you money when recommending where to go, and give various suggestions on how to make your daily trips.
Rooms - mine had 2 beds with a balcony (you have an option of booking this). It was clean, roomy, airy and light. I loved the balcony - so cozy, and what a view!

  • Stayed November 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JulsVern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
534Algy, Manager at The Britannia, responded to this review, 8 September 2013
Glad you enjoyed your stay. We try to get best value for money on all of the tours for our guests and use our local knowledge to optimise your time and experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, PA
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 22 June 2013

The owners were very friendly and helpful in planning our stay. They helped us book a trip to an elephant reserve and got us a small discount on the price They also provided good recommendations for meals and other activities to do. The room we stayed in was big and clean, and the shower worked well. However, the bed was not particularly comfortable.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank slr2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
534Algy, Manager at The Britannia, responded to this review, 8 September 2013
Thank you for your comments. Sorry you found your bed not so comfortable. We are progressively replacing/upgrading all the beds in the house. Perhaps your room had an older bed which hopefully will be replaced soon. Glad you enjoyed your stay otherwise
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 June 2013

The rooms are spotlessly clean. The hotel is an great location and despite a few bars around we generally got a good nights sleep. The owners were very helpful, they helped us to book a great elephant training day at a discount and with booking seats on a good quality mini-bus for onward travel to the laos border in chiang khong.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mini79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 9 June 2013

Stayed for a couple of nights, both owners were very welcoming and helpful with booking tours etc. However this did not compensate fully for the dated, although very clean, rooms, the noisy air conditioning and the poor wifi reception. There is a sign in reception which states that wifi is not included in the price of the room so patchy reception should be expected, but according to booking.com 'wifi is available in all areas', which is slightly misleading to those who book through that website. The numerous rules which are stuck to walls throughout the guesthouse (please descend the stairs quietly) are also unnecessary.

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank By2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macau, Ilhas, Macau
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 June 2013

We enjoy stayed at Chiang Mai with The Britannia after Bangkok. The host couple are lovely and helpful. They are knowledgeable, give suggestion about the good food nearby, give useful comment about the tourist spot (elephant camp, night market etc.) and help to negotiate best price of the tours.
We spent 4 nights with only 2400 Baht. The location is a bit far from commercial district but close to Sunday night market and temples. We have had good sleeping time at night in the quiet room and air-con provided. 24 hours hot water. Room is clean, big with a balcony.
We feel relax to stayed at The Britannia. We took picture with the owner and want to visit them again

Room Tip: higher floor have less disturb when people pass by Bring you with a photo of The Britannia to show...
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angus C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoi An, Vietnam
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 May 2013

Very friendly and helpful owners - especially Ow. Even if you don't stay here they will help you arrange tours (and with discounts) and give you information about Chiang Mai. The rooms are spacious and clean and the location is great. A nice place for couples.

  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dontbelazybecrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Britannia

Property: The Britannia
Address: 27/3-4 Moonmaung Soi 9 | Old City, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #16 of 710 B&Bs / Inns in Chiang Mai
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Britannia 2*
Number of rooms: 11
Official Description (provided by the hotel):
ALWAYS CLEAN ALWAYS TIDY ALWAYS FRIENDLYYou can find the Britannia Chiang Mai at the north eastern corner of the old city on Soi 9, off Moonmuang Road.Situated near the intersection of Soi 9 and Sriphum Soi 1, The Britannia is squarely within a popular area for travellers and is well serviced with local bars and restaurants along with travel agents, Thai therapeutic massage and local laundry services. Just a short walk away you can find banking, postal facilities, local superettes, the ever popular street food vendors along Moonmuang Road and also the Sunday night market at Tha Pae Gate.The Britannia is not just another guest house but more a Mini Hotel, where you can enjoy some of the comforts of a hotel at guest house prices, yet retain the atmosphere usually enjoyed with family and friends.We are here to serve, which means we take care of your home comforts along with assistance to find your way around Chiang Mai and to gain access to the many attractions and tours that make this city such a popular destination for travellers to Thailand. Our aim is to help you find the best possible value for your chosen activities.So no matter if you are just looking to immerse yourself in the spirit of Chiang Mai, or party it up with the vibrant night life, let The Britannia and is friendly staff help make your stay possibly the best holiday you have ever had ... more   less 
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