as we got the business trip in Chiang Mai and we had booked this hotel by Web Site. First, we found that this hotel is located beside the narrow road and hard to drive on this road as they have many car park along this narrow road (careful if you have your own car) then when we arrived at the hotel we had to tried to park our car in the small parking lot as this small parking lot possible to keep just only 2 cars only (actually it's possible for 3 cars but the owner of this hotel had always parking their). after i saw the location and room, i feel that the price for this hotel is so high at all. for service is very poor. i had asked for the Iron but the reception told me that they don't have any iron in this hotel. on the last night i and my boss had agreed to sit and relax at the lobby as the road in front of the hotel is difficult to drive...it's narrow!!! for our relaxing time we had bought some beer then i asked for the refrigerator which i trust they have but they informed me again that they don't have the refrigerator...impossible (what kind of the service) I had asked for the the mosquito repellent during i sitting at the lobby area??but she told me that this hotel not provide any mosquito repellent to guest...by the way they offered us the fan instead...but around 11.00pm they took this fan back ??? do they fear that we will steal it??? as they had the security to take care of the hotel as well... ah the mosquito bite us again...for the breakfast, we can select just only 1 menu example scramble egg with bacon or omelet with bacon. and 1 type of sereal and 1 type of bread.during i staying here i feel uncomfortable , there is no way to make yourself at home at they show a lot of disallow sign example smoking, Durian, mangosteen, mosquito repellent, etc. for my suggestion, as i understand their point as they manage this hotel like the family style so i also strongly recommend you to improve the service as i had mentioned above will make your guest happy and will returning to stay with u again.
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