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“Great honeymoon in Chiang Mai!!”

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Khum Phaya Resort & Spa, Centara Boutique Collection
Ranked #23 of 388 Hotels in Chiang Mai
Certificate of Excellence
Reviewed 23 July 2013

Thank you so much for a Wonderful Stay at Khum Phaya Resort!!! We loved our time there and hope to return again. The hotel grounds are beautiful as is the pool, SPA facility and your staff. Thank you for making our Honeymoon so memorable at the Khum Phaya Resort!!

Room Tip: Rooms 3101-3104 & 5101-5104 are good if you have kids otherwise book rooms 3105 & 5105 &...
  • Stayed: July 2013, travelled as a couple
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Thank JPDragon1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this reviewResponded 24 July 2013

Dear JPDragon1964,

Million thanks for taking your time to write such a wonderful comment on TripAdvisor. Your comment really will further inspire our staff to work even harder.

They are all very delighted to hear that you have had a wonderful honeymooner with us and we are all looking forward to your next visit already.

Best regards.

Jerome

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Reviews (967)
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578 - 584 of 967 reviews

Reviewed 15 July 2013

My family consisting of my husband & 2 x 17yo boys had the best week of our 3 week holiday at Khum Phaya. Nothing was too much trouble for the staff & Tor the manager went out of his way to help me with a few extras due to health problems. If he saw us anywhere on the property he would always come over for a quick chat, making us feel quite special. His piece de resistance was sending us in the hotel limo to the local laundromat to do our washing! I have noticed a few reviews saying that the hotel is at a disadvantage being outside of town. I couldn't disagree more! Everything you need is walking distance eg. 7-Eleven, Big C a large multi-level shopping centre is a 5 min walk and anyway what's $6aus for a tuk-tuk to town for the peace & quiet of Khum Phaya! I have also noticed one review complaining about the cost of food, are you kidding!! Can you find anywhere room service for the most beautiful pasta dish $6aus! Please do yourself a favour and stay at this wonderful establishment, you won't regret it, and if you can get a good deal on a room on the pool, do it, it is worth every cent, MAGICAL.


C & S Seinor
Australia

Room Tip: We had a pool room on road side and did not hear any noice whatsoever until leaving room and this wa...
  • Stayed: August 2012, travelled with family
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1  Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this reviewResponded 17 July 2013

Dear Caroline S,

Good morning to you and glad to have you 'back' with us but this time with your wonderful and inspiration comment. I have shared this with my associates this morning and they are all so delighted to know how much you have enjoyed your wonderful 3 weeks staying with us recently.

All the points that you have drawn here have been very important for our hotel and we really appreciated that. It will actually give more readers to be sure that we do really provide good service and the utmost importance of taking care of our guests.

We are here looking forward to your next visit and please do let us know when you have a date to come over again:)

Cheers and regards.

Jerome

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Reviewed 14 July 2013

We just wrapped up a week at the Khum Phaya. We arrived in at the resort after a few days in Bangkok and we were so happy to be outside of town after experiencing the madness of Bangkok.

The resort is beautiful, both the grounds and the rooms were out of this world. The staff was very friendly and always quick to ensure our stay was pleasant.

The only real down side of the stay is the distance to Chiang Mai. You can take the shuttle in and out of town but the times are somewhat limited(10, 2, 7 and 10pm). You can get a Taxi or Tuk-Tuk back from town for about 200 bhat but you have to pay 300 bhat from the hotel unless you contact your own taxi service.

In looking back we probably should have split our time between the Khum Phaya and a downtown hotel.

Room Tip: walk over to the Big C extra. Its a few blocks away and a pretty wild experience.
  • Stayed: July 2013, travelled with family
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1  Thank dkbama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this reviewResponded 15 July 2013

Dear dkbama,

First and foremost a very good morning to you and thank your so much for your time taken to comment on our resort.

We are all so happy to hear how your wonderful holiday ended and how happy both of you were during your stay here.

With the shuttle, we do an extra service when the demand from guests is high. We actually provided extra services but however guests prefer not to fix their departure as our schedules, hence prefer to go on their own flexi time.

The outside taxis are nevertheless a Baht 50 or Baht 100 cheaper (USD 1.7 or USD 3.3) compare to our tour desk counter located at our lobby but the service of this counter is guaranteed with friendly service, prompt and for the safety is the most paramount. Many occasions guests who took the outside tuk tuk or taxi, accidentally left their belongings in the vehicles and even though they have managed to remember the vehicle registration numbers, the belongings were never returned. There were some occasions when the outside taxi or tuk tuk drivers and the guests ended up with fare disputes.

I hope this message is also meant to others who might read this comment.

Dkbama, do let us know when you are planning for the next visit and we are all looking forward to it already.

Best regards.

Jerome

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Reviewed 9 July 2013

We stayed here for two nights. Got it cheap through secret hotel from Hotwire. I freaked out when I read the review from tripadvisor so I wrote to the hotel and requested for xyz. Surprising they did everything to accommodate our needs. Most importantly, I admire their willingness to make changes (for the better of course).

Here's some quick brief:

1) Location - difficult to find, it took us hours to get there. When ask for direction, you better say 'Khum Phaya Resort' or 'Khum Kantok Restaurant' and drop 'Centara'. Local got confused with the other Centara in central Chiang Mai. Look for Big C hypermarket and make an immediate turn right after you seeing Big C on super highway, there are two Big C on that highway. We got lost for hours for the entire stay, even on the last day.

2) Property - it has very nice and peaceful characteristic (although looks a bit dated). Maybe they do it on purpose. It's a true sanctuary. Some loud music at night from the nearby neighbors can be annoying but you should be ok if you play music from your own multimedia devices. They build a giant hotel next door so it can be noisy during the day, should be ok since nobody wants to stay inside the hotel during the day.

This resort has no elevator so elderly should stick around on the ground floor to avoid climbing up and down the stairs. The pool access room is a perk.

3) Food - pretty good food, reasonable price. There is no need to go out unless you look for something more local or fancy. Great room service which takes quite long but great.

4) Staff - they're overly friendly and helpful.

5) SPA - I had SPA treatment for three consecutive days (aka every day during our stay). I must say I'll go back to this hotel for SPA treatment. The therapist is godsend and they have creative way to pamper you and help you relax. Vishy shower bath is something unforgetable and I'd like to go back for more.

I'd say this is a great property with great potential. I've to praise the management team who is trying very hard to make this place the best resort in Chiang Mai.

  • Stayed: June 2013, travelled with family
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1  Thank euro2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this reviewResponded 11 July 2013

Dear euro2006,

First and foremost our sincere thanks to you for posting your comments recently. I have read every single lines with great interest and surely your recommendations will be taken a step further to improve or to enhance them.

We are very happy to hear that you were happy with your visit here although you might find it was not up to your expectation but your sincere and elaborate comments are very much appreciated.

It is great to hear you enjoyed your spa treatment, the good food, and the friendliness of our staff. These are all really very important for my associates and I will definitely share with them.

Once again thank you so much for your time taken to provide such recommendations.

Regards.

Jerome

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Reviewed 5 July 2013

This place looks amazing. Its just missing the details. The pool is great and the staff super friendly. The free shuttle bus to the city takes away the worry about location. The only downside has been the amount of bugs and spiders in the rooms. The staff does not clean the ceiling corners, spiders and spider webs all over the place. Haven't even slept my first night and killed a few spiders and a bunch of Mosquitos. I was also stung by a bee while closing the curtains. This is likely just terrible luck, but the staff could do a much better job at cleaning. Thin walls too. Rooms are not built to be super quiet. Overall it's worth the $50/night. But not as great as I was expecting.

  • Stayed: July 2013
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1  Thank JRoy85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this reviewResponded 11 July 2013

Dear JRoy85,

Good morning to you!

Thanks for your time taken to write your review in Tripadvisor. Your comments will be shared with our Housekeeping staff so that they can be more attentive with details on cleanliness. Your suggestions are very highly appreciated.

We do hope you will continue using our resort and brand and please do not hesitate to contact us again should you have in the future plan to re-visit us.

Best regards.

Jerome

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Reviewed 30 June 2013

This hotel is so beautiful and a must stay if you're in Chiang Mai. We stayed in this hotel for 3 nights, and wished we could've stayed longer.
When we arrived, our travel agency made a mistake with booking our room, we booked the room with pool access but we didn't get it at first, so we upgraded without problems we had to pay extra, but it was worth every cent. Room with pool access is highly recommended!!!
It is so awesome that you can walk into the pool, straight from your bedroom, and the pool is gorgeous. It looked good in pictures but being there was even better ofcourse.
The food in the restaurant is good, and well priced. It was really quiet at night, that's the only thing. The breakfast buffet is extensive.
The laundry service is a little expensive though.

If we're back in Chiang Mai we will definitely stay at this hotel again, and longer than 3 days next time!! :)

TIP: Use a lot of anti-mosquito spray, cause there are A LOT of them!!!! On the balcony/swimmingpool/garden/restaurant etcetera. Don't leave your balcony doors open and use the mosquito net, we didn't at first and were eaten alive by the mosquitoes ;-).

Room Tip: Choose the room with pool access if possible.
  • Stayed: June 2013, travelled as a couple
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3  Thank Liselotte C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this reviewResponded 1 July 2013

Dear Lisalotte C,

Great to hear that you have had a wonderful stay with us and loved our resort. I will share your comments to all my associates.

For the mozzies, I am so sorry to hear that they are so attracted to you guys. Just to let you know that we have a scheduled fumigating on a weekly basis. You have witnessed our full landscaped garden and I must admit they love to be around. Having said that fortunately that they are not a disease carrier mozzies but somehow irritating though.

Hope to have you guys back here and already looking forward to meeting you again.

Cheers!

Jerome

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Reviewed 30 June 2013

Just returned from another great holiday in Thailand,visiting our son and grandchild in this northern city.we have stayed a good few times in Chiang mai now ew have finally found a true gem of a hotel.The Centara Khum Phaya resort was superb.the staff and front of house manager should have remembered her name,but all the staff were of top quality.Rooms all around fantastic pool area were of a very high standard very clean Lanna style but very modern.grounds were superb,food and all other services were quality cannot thank them enough would recommend to anyone.

Room Tip: if not travelling with young ones chose room away from kids pool
  • Stayed: June 2013, travelled with family
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Thank bomarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPCChiangMai, General Manager at Khum Phaya Resort & Spa, Centara Boutique Collection, responded to this reviewResponded 1 July 2013

Dear Bomarie,

First and foremost, our sincere thanks to you for the inspiration comment you have posted for us.

We are so happy to hear that you have enjoyed every bits of your stay.

We already looking forward to your next visit soon. Do come back and be part of us.

Cheers.

Jerome

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Khum Phaya Resort & Spa, Centara Boutique Collection

Address: 137 Moo 5, Chiang Mai-Lampang Road | Nongpaklang, Chiang Mai 50000, Thailand (Formerly Prince Khum Phaya Resort & Spa Chiang Mai)
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Chiang Mai
#12 Spa Hotel in Chiang Mai
#16 Luxury Hotel in Chiang Mai
#35 Romantic Hotel in Chiang Mai
Price Range: £62 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Khum Phaya Resort & Spa, Centara Boutique Collection 4*
Number of rooms: 85
Official Description (provided by the hotel):
Chiang Mai was the centre of the Lanna kingdom, and with interiors fitted out in natural fabrics and teak, roofs made from 80-year-old teak beams, and intricate carvings that show the touch of a true craftsman, the design of this atmospheric four-star boutique resort reflects the kingdom’s heritage. Khum Phaya Resort & Spa, Centara Boutique Collection has 85 spacious rooms and villas (from 44 to 356 square metres of total living space), with the option of direct pool access or a private pool, and each with a Jacuzzi thus adding a holistic touch to any Chiang Mai holiday. Beautiful surrounds and spacious interiors with teak furnishings and wood floors throughout make the rooms and villas a comfortable retreat for couples and families, and perfectly evoke the Lanna heritage. Wellbeing facilities include a Spa Cenvaree, the perfect retreat after of a busy day of sightseeing, exploring the valleys surrounding the city or discovering the unique culture of the ‘Rose of the North’, and a fitness centre. The resort is also home to a lagoon-shaped swimming pool surrounded by century-old trees and meandering canals. The resort also has a restaurant and two bars. For shopping aficionados, the complimentary shuttle service connects to Chiang Mai’s night markets and to Central Festival Chiang Mai shopping centre which is only 10 minutes away, so is the old town. The resort is a mere 20-minute drive from Chiang Mai International Airport. ... more   less 
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Also Known As:
Khum Phaya Resort And Spa Centara Boutique Collection
Khum Phaya Resort & Spa Centara Boutique Collection Hotel Chiang Mai

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