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“Clean hotel, helpful staff, great swimming pool”
Review of Chang Puak Hotel

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Chang Puak Hotel
Ranked #124 of 775 Chiang Mai B&B and Inns
Certificate of Excellence
Reviewed 8 November 2013

The hotel was 5 minutes walking from the North gate. The rooms clean and the staff polite and helpful. The food at the restaurant cheap and fresh, organic and homemade. The swimming pool is very clean and surrounded by trees in a very relaxing garden. Only negative is the wi-fi. Even if it was fast there were time when the connection didn't work even for a couple of hours. Internet is also available in public spaces though.

  • Stayed: November 2013, travelled as a couple
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Thank Gianni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 - 44 of 84 reviews

Reviewed 7 August 2013

I stayed in this place with my wife and daughter for 10 nights. We had a triple room which was not really spacious for the 3 of us but sufficient. Rooms are very clean and done properly every day.
A/C, fan, WiFi , hot shower working fine. Free internet (PC) in lobby. Food is really tasty altough the menu is rather limited, as are the opening times (closes late afternoon sometimes).
The location is very quiet off Changpuak Rd., this is slightly outside the Old City Area. The centre can be done walking easily (15') but the Night Market is a bit far, so I would recommend a tuk-tuk.
Another advantage for this hotel is the nice, well maintained swimming pool in the beautiful garden. The garden area is nice for breakfast and hanging around for a drink anyway.
Personnel are very friendly, helpful and polite, but.....
The only thing to warn for (as others did before in reviews) is one of the two receptionists. You should recognize her immediately: one is very polite, friendly, helpful and humble, the other has none of these values, specially not upon Farang (non-Thai). The word 'money-grabber' in the other review is very accurate.
The last day of our holidays we had to bring our daughter to the airport in the morning and return afterwards. She charged us 400 THB for that trip, at least double the price as should be. Moreover, she send a 'Songtaew' (a big TukTuk). That morning, rain was pouring and since those cars are only partly waterproof, we were wet all over before we reached the airport. Same story coming back. As a reference: from the airport into town a large, luxury A/C taxi charged us just 120 THB
In the evening we had to go to the airport ourselves and didn't give the receptionist a chance: we arranged the same type of vehecule as she did for 50 THB and gave the honest man a nice tip.
One more remark about her: she charged us 600 THB for the fact that we occupied the room a few hours more than check out time. Altough mentioned in the hotel rules, I didn't consider it as very generous upon people who stayed there for 10 nights, knowing the hotel was not even filled up for the half.
But don't misunderstand the story, this incident was the only minus in our whole stay there, we have many nice moments to remember about this hotel and those THB did not make us unhappy neither poor.

Stayed: July 2013, travelled with family
3  Thank SanandaDirk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2013 via mobile

For the value this place was great. It is a fifteen minute walk to the heart of Chiang Mai, but it was a nice reprieve during Songkran. The rooms were nice and big, the pool area was well kept and pretty, and the restaurant served good food. Good for a mid-range budget traveler.

  • Stayed: April 2013
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1  Thank Eitan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2013

We've been there for a few days and iut was perfect.
Staff is lovely, the food is nice and this is quite cheap compare to other place in town.
You're 5/10 mn walking from the center, could be a bit hard at night if you have been all walking all day long.

  • Stayed: December 2012, travelled as a couple
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1  Thank Nicolas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013 via mobile

This hotel is classy and very clean. We arrived early morning after overnight travel by bus. They were so kind and let us check in which we were so glad about. The rooms are quiet, clean and the bed is so comfortable. The breakfast was good and the pool lovely but no sun by the pool.. We would recommend this hotel if you have the budget. It's not expensive but we were flashpacking so it was top end for us.

  • Stayed: December 2012
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1  Thank angiejohnperry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013

can't really expect a whole lot can you from a budget hotel ? We came with that in mind. I even bought my own soap as the soap they provided was so small it slipped off of my hands too quickly.

The morning receptionist is a money grabber. You should not ask her for a tour as she would insist that you take on her husband to drive you around for THB1500 and that was just for the car and her unknowledgable husband driver who got lost several times while driving us around and not that good knowledge of English. Then you have to pay all the entries to all the parks. We were stupid enough to let her talked us to go with her husband. We found out that if you were just to take a city tour it would have been much cheaper.

However, the afternoon receptionist, Jane, is a gem !! she's kind, professional and know what she's talking about.

The hotel as it is is comfortable. Air conditioner works find, shower is great (like I said bring your own soap/shampoo). Bed is comfortable.

The wifi, if you were on 3rd floor, you're at your own merci.. It's awful... got cut off more than you share ... In the lobby, the best wifi connection, believe it or not IS in the public rest room! haha.. YES, you read it right... !!

Anyway, for a budget hotel it is adequate... Just do your homework before trusting some of the employees there.. I found that the kitchen staff ARE great, Jane (the night receptionist is wonderful) and the rest , don't bother dealing with them...

Oh ... don't forget to bring eye mask, as the curtain is too thin and the sun shines early and bright...

  • Stayed: February 2013, travelled as a couple
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4  Thank spotmenow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2013

In general this hotel has more pluses than minuses. In particular the swimming pool was lovely, in a nice setting with comfortable cushioned loungers.
Rooms are basic, but clean. Shower was warm without being hot. Beds though are on the firm side & pillows not brilliant.
Wifi always worked well, even in room. If needed there are 2 computers downstairs with a printer, free of charge.
Food though is poor. I had a pad Thai (prawn noodle dish), as I was eating into it, I found I had something chewy...I pulled an elastic band out of my mouth!
If you don't have your own car, you will need a tuk tuk or songthaew to take you to night bazaar etc.
Not much near the hotel in way of eateries, but 10min stroll away from city & you'll come to Tops supermarket where there's a coffee shop etc. right next to Mercure hotel.

  • Stayed: February 2013, travelled as a couple
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1  Thank ningaloo25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chang Puak Hotel

Address: 133 Changpuak Road | Sripum, Chiang Mai 50200, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #124 of 775 B&Bs / Inns in Chiang Mai
Price Range: £17 - £21 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chang Puak Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
This property has been in the same family for 75 years We offer a peaceful experience in our own garden, set back from the main road , yet only 500 m from the "Old Town". ... more   less 
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