We stayed for seven days in march 2012 and enjoyed every day of it.
The very quiet hotel is on the border of the Old City, every tourist attraction is in walking distance.
The staff is very friendly and helpfull in organizing tours and speaks english on an acceptable level.
Service at the pool is ok and the live music in the evening is a nice touch to help wind down after a hot day touring.
We will certainly return to this hotel when back in Chiang Mai.
A lot of very agreable massage places in the hotel area.
A word of caution:
Avoid Lila Thai massage near the Hotel as money will vanish from the locker. They were apologetic, but still money was stolen.More