We chose this hotel for 2 nights stay in January, and booked 2 rooms for myself and my family.
The first night, the hot shower was not available in one of our rooms, and asked to fix. It was pretty late at night, but engineering came and tried to fix. It took for more than 30 minutes, but they failed to fix it. Moreover, the floor of shower room was covered with water. They did not fix the shower, or they did not wipe the floor. We asked for another room to stay, but front desk said there was not available room. Later on, the other room also had the same shower problem. NO HOT WATER!!
I wanted to talk with front desk manager or duty manager on this day, but staff says "since it was weekend, manager is not in hotel".
The second day, I asked for free of charge upgrade to another room category. The hotel gave us one room. We were happy about that, however, this room was not good enough. There was a coffee machine and tea selection in this room. BUT the suger pot was full of ants. It was very disgusting.
I paid more than 700USD for 2 nights stay. I should have not chosen this hotel. I rather should have book a hostel or guest house paying less money.
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- Also Known As:
- Kodchasri Thani Chiang Mai Hotel Chiang Mai