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Romena Grand Hotel
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Reviews (48)
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19 - 24 of 48 reviews
Reviewed 29 November 2013

I stayed at this hotel for 2 nights during my stay at Chiang Mai and would have stayed another night at the end of my trip if they had not been fully booked. The hotel itself is rather impersonal (a high rise with no pool) and I found the room a bit gloomy with the dark wallpaper and fixtures. However it is situated in a convenient location across the road from the Chiang Mai Gate (as well as right next door to the Saturday Walking Street market and easy walking distance to the Sunding Walking street market). There is also a nightly market near the gate to get cheap dinner from. The room was a decent size and the bathroom was fine. The hotel had a cable movie channel (in English) and a big tv. My only complaint was the location of the large air conditioning unit on the wall beside the bed meaning that it was in direct firing line of the fan, but at least the room was cool enough. The staff were friendly. Breakfast was ok.

  • Stayed: November 2013, travelled solo
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Thank Anne_Syd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013 via mobile

I'm glad we only stayed there for 3 nights. Bed was horrible, shower only hot once and the breakfast was poor. We went to have breakfast at 830 am and it was already packed up, even though it was meant to be on until 10am. On the plus side, staff were welcoming and hotel is very clean.

  • Stayed: September 2013
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1  Thank Welsh1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2013

The Rooms werd very clean.
The People who work there are not that Nice, en the breakfast is disgusting.
But for 900 bath You gave a big Nice room.
I think there are nicer hotels in Chiang Mai Than This One.

  • Stayed: August 2013
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Thank noucky007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2013

Ideally situated just 10 minutes drive from the airport, just off the main road to the Old Town. Rooms very spacious – we had to have an additional bed put in the room for our son, but this was no problem and did not impinge on the room we had. TV, air conditioning and fridge. Only problem being the when the room key was not inserted into the power slot – the fridge went out and the drinks in the fridge heated up – never cold enough. The restaurant only offers breakfast not open in the evening – not a problem as all bars and restaurants are easily accessible. However, choice of breakfast was very limited – the same every day. Service from all the staff was excellent – always helpful and greeted with smiles. All requests were met promptly and nothing was ever too much trouble.

  • Stayed: February 2013, travelled with family
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Thank Peter16071960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2013

Though the condition is acceptable as it is a new hotel, that doesn't give an excuse to the services provided particularly to the hotel personnel! I was so mad at how 2 of their personnel treated me like I'm staying in a prison!!!!.....that really tarnish the hotel image and most importantly as one of the Thai hotel that should always greeting serving with smile and softness!

One more thing: It would be better for this hotel not to be brand as a Muslim Hotel as Muslims people are excellently thought to be great full and nice to the guest. This hotel are not the one!

I would absolutely say "No" if you ever considering to stay at this hotel! The worst and unpleasent hotel I have ever stay in Thailand.

  • Stayed: March 2013, travelled on business
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3  Thank NeoFrancois7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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