The first room we stayed in here was the basic dorm in which we found a cockroach and toad waiting to welcome us in the bathroom. The room was very dirty, dead insects on the floor, mould, dampness- it was just horrible. After mentioning this to reception we did get an upgrade to a private room where the hot water wasn't working. Apart from that the private rooms are okay.
The reception staff are not very friendly or helpful. They are supposed to have food available all day but the two times I have actually requested food the chef was 'away' and no one was able to tell me when she would get back which is awkward as there's no where around to get food.
Also we requested to borrow 2 towels for which we had to pay a 400 baht deposit and 40 baht rental charge which would have been okay if the towels were good but they were dirty towels that had been left by travellers which is just not on.
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