Overall, I don't have any major issues with this hotel though the rooms are a little dated and in need of refurbishment. The lobby is pretty nice though.
I think it has some pros and some cons which is why I have it 3 out of 5 stars. Check-in was easy but I was traveling with my wife (who is Thai) and her family and we asked for rooms which were not next to each other so we could have a little privacy. We asked the woman at reception twice actually but, to our dismay, she gave us adjoining rooms. Some room service items were good and some were pretty bad. It was very odd. Usually a place has good food or they have bad food. Here, it depends on what you order. Room service was pretty fast though. We wanted to eat at the Chinese restaurant called China Palace one night but there was nobody at the front to greet us so we had to walk around the restaurant looking for the staff. At that point, I refused to eat there because I found that to be quite unacceptable. The Lobby Bar was pretty boring but it was fine. This hotel serves massive amounts of tour groups so if you sit in the lobby you will see the never ending groups come in. Thankfully, it seems like they put them all on the same floors so as to not disturb other, smaller parties.
We did ask the concierge for tips and he was pretty bad with his recommendations. However, one of the bellboys hooked us up with his friend who owns a luxury van and for a very good price he drove us to Doi Suthep, Bhubing Palace, and the Chiang Mai Zoo in one day. The service was great from this driver. I would not stay here again because I would wAnt to be a little bit closer to the Old city area so I could walk around more to attractions and restaurants.
- Official Description (provided by the hotel):
- Holiday Inn Chiangmai is ideally located on the banks of the Mae Ping River with easy access to business & shopping districts. It is the only riverside international hotel brand on the Northern bank of Chiangmai with 526 rooms & 25-storeys offering expansive riverside views from both guest & functional rooms. The hotel is only minutes away from the famous temples & the renowned night bazaar. Complimentary Shuttle Services to Night Bazaar, Walking Street, Nimman Road also provided free of charge.Guest Rooms are the largest in Chiangmai & have been designed with every comfort in mind. Every room has beautiful views over the idyllic Mae Ping River & towards Doi Suthep, the sacred mountain or Chiangmai city views. At Holiday Inn®, we guarantee your comfort with a double size for twin bed & pillow menu.Executive Lounge is the latest benefit for guests who stay on the Executive floor with multiple benefits such all day drinks, Happy Hours, free laundry, free Wi-Fi and Express check-in/check-out.China Palace is the most famous Chinese Restaurant in town with superb Dim Sum menu & Shabu Shabu buffet.River Terrace is an all day dining restaurant with daily theme night dinners & an outdoor space.Just a few minutes from the hotel you can explore Chiangmai Night Bazaar, Wiang Kum Kam Historical site, Chiangmai International Airport & shopping malls. Chiang Mai has many places to visit & many activities to do such as Doi Suthep, Chiangmai Zoo & Aquarium, golf or adventurous activities such as jungle flight. ... more less
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- Also Known As:
- Holiday Inn Chiang Mai Hotel Chiang Mai
- Chiang Mai Holiday Inn
- Sheraton Chiang Mai