This hotel is old and warn out and much in need of a face lift. Their white towels were nearly threadbare and grey with age. The sheets had holes in them and were so thin you could almost see through them.
We booked a wheelchair accessible room. This room was for smokers and the smell was atricious. We then asked for a non-smoking room but was told there weren't any wheelchair rooms available We asked for a normal non-smoking room and was moved to it. They then called and offered us a luxury room on the 14th floor. Very nice but was less suitable for a wheelchair so we stayed put. They provided me with a plastic chair which helped a lot in the bathroom.
The good things about this hotel -
The staff, except for reception, were absolutely exceptional. From the lobby to the dining room, they couldn't do enough to help. They smiled and were so pleasant they made staying there a pleasure.
The breakfast was excellent. There was a good range of asian and western food which was fresh and tasty. Again, the staff went out of there way to make it enjoyable.
Excellent location. The night market is a 10 minute walk. There are lots of really good restaurants a short walk or short tuk tuk away. There is good and cheap clothes washing just accross the street and 7-11 shops close by.
The not so good things about this hotel -
Although the room cost is very low, everything else in the hotel is expensive. Mini-bar, clothes washing and food, all lots dearer than in the shops near by.
The mould and mildew in the bathroom is disgusting. My wife said she would never stay here again for just that reason.
Make sure you book a non-smoking room because the smell in the smoking rooms is disgusting.
Transport. Reception refused to ring us a taxi, insisting we use their limosine service. The problem with that is its 2-3 times dearer than a meter taxi. Even the tuk tuks out the front are dearer than haling a tuktuk in the street. They just seem to sit around reading or talking until some gullible tourist from the hotel excepts their over priced service.
The girls at reception seem to find everything you ask of for too hard or impossible. Reception at the hotel we stayed in in Bangkok went out of their way to help. If we needed a taxi they would send a runner to not only get the taxi but to insist on a price.
One more point. The wheelchair bathrooms don't work. They have rails around the nozzle even end of the shower so you can only get into it at the bottom end. However, the bottom end is blocked by the open door and you can't close the door when sitting in a wheelchair. Well designed by a person who can walk.
- Official Description (provided by the hotel):
- The Imperial Mae Ping Hotel features 371 fully furnished guestrooms comprising 248 superior rooms, 88 deluxe rooms and 35 Junior Suites and Royal Suites.Room interiors are in tastefully distinctive, elegant and luxurious Lanna style befitting the rich heritage of this glorious region dating back some 700 years. Our rooms provide all levels of comfort to make your stay in Chiang Mai as relaxing as possible. Individually controlled air-conditioning, wall-to-wall carpeting, Kingsize or twin bedded configuration. ... more less
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- Also Known As:
- Hotel Imperial Mae Ping
- Imperial Mae Ping Chiang Mai