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Lotus Hotel Pang Suan Kaew
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Reviews (602)
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All reviewsconference venueintermittent wifinice mountain viewenclosed balconycentral department storebig swimming poolbig hotelold citysitting areanight marketking bedsuperior roombreakfast buffet isthai foodgymtubmidnight
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241 - 246 of 604 reviews
Reviewed 18 February 2010

I have stayed at this hotel several times over the years, most recently for 9 days in January 2010. Overall, the hotel is decent, but it is starting to age. Renovations will need to take place soon before the hotel really goes downhill.

There are two wings of the hotel. The "newer wing" is a better option, but the rooms there are aging. The beds are starting to get uncomfortable, the sheets are getting thin and little things in the room (paint, seals around the windows and tub, furniture) is starting to look old. Though our air conditioner worked well, I heard several others complain that theirs didn't work very well.

One thing that has annoyed me each time I have stayed in this hotel is the slowness of the elevators. I don't mind waiting a minute or two during busy times of the day, but our average wait time was over 5 minutes (no joke)! The hotel was very full with several conferences going on, but this hotel always seems to have a conference going on when I have stayed there (have stayed here a total of 4 times). There were times I had to wait nearly 10 minutes for the elevator to finally come. Since I have 2 small children with strollers, taking the stairs from the 9th floor was not an option.

The hotel is attached to the Central Shopping Center, which is one of the largest shopping complexes in the city. Outside of the hotel, there are several good Thai and Western restaurants to choose from. The hotel pool is one of the largest in Chiang Mai, though several of the pool tiles are broken and sharp. y wife and one of my children cut their feet on the broken tiles.

I will most likely stay here again, but the hotel is going to have to do some renovations in the near future otherwise I will start staying somewhere else.

  • Stayed: January 2010, travelled with family
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1  Thank Surmang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 27 January 2010

  • Stayed: January 2010
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 26 January 2010

  • Stayed: January 2010
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 19 January 2010

  • Stayed: January 2010
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 14 January 2010

  • Stayed: January 2010
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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