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Holiday Garden Hotel
Ranked #232 of 375 Hotels in Chiang Mai
Mauritius
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice hotel!! It's why we are going back there!”
Reviewed 31 October 2011

I really like this hotel, very charming.The rooms were great and clean! The staff is not really welcoming but they are ok. They helped us with our luggages, to open the doors etc... or if we needed some information.
Chiang Mai is great so I would advise everybody to go there when they go to Thailand! :)

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank blankss_nas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 reviews from our community

Traveller rating
    10
    49
    43
    22
    15
See reviews for
24
41
10
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Chiang Mai, Thailand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2011

terrible terrible hotel!! non-smile workers, bad bad attitude and lack the stuffs we need. I asked for one day pass for internet, the hotel router was bad so I had to kept log in n out during surfing. on the second day they told us they are out of one day pass n has only 15min and 60 min....and they can't think about any other way to help solving the problem. night time manager himself has a terrible attitude to customers...I won't suggest any one to stay in this hotel. I myself won't even consider this hotel at all!!!! be prepared if you are coming to stay.

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
3 Thank bubudayday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Chiang Mai hotels

Stourbridge, United Kingdom
Level Contributor
141 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 25 February 2011

Similar story to many of the other reviews on this hotel.

Good potential with reaonable size and clean rooms, nice pool, good breakfast and good value.

On the downside is the minor irritation that it is a little out of the city and this means a 100 baht taxi ride in every time you go, but more so the generally poor staff.

With the exception of the lady that runs breakfast and the guy that organises taxi's/luggage who were excellent, the rest are generally lacking in any awareness of customer service. Given we travelled with 2 under 5's this is so important and really the staff could not have been less interested.

Shame really as the actual place is pretty good but the staff are the ones that make the difference!

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RPAPKPMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St.Gallen
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 December 2010

I am not complaining about the Holiday Garden View because of some cleanliness standards.
In fact it was clean and the pool was nice as well. I also do not complain about value. Given the price it was average, although there was no free wifi (which should be nowadays standard for a guesthouse in a heavy tourist area like Chiang Mai) and our bed was only slightly better than the sand floor in a hilltribe mountain village.
I am really complaining about the staff (with one exception).
In terms of friendliness and openness they are among the worst that I have experienced so far in Thailand (and that includes some of the heavy tourist places in Bangkok where farang behave like pigs and therefore probably also deserve no better). I can only hope that people experiencing this kind of behaviour travel further to the real Thailand where a smile is still a smile and you are still also viewed as a human being and not a dollar note on two legs that people despise but can not do without.

  • Stayed November 2010, travelled as a couple
    • Value
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Helpful?
2 Thank MarcBaehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 June 2010

I have brought a group of graduate students and university staff to the Holiday Garden Hotel for the past four years and the experience has been so positive that we are returning for a fifth year. The best recommendation one can make about any hotel is returning year after year. We have always found the staff to be very accomodating, the breakfast plentiful, the value excellent and the location fine. The pool, restaurant, rooms and related facilities were all highly acceptable. We experienced absolutely no problems.

  • Stayed July 2009, travelled on business
    • Value
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Helpful?
2 Thank TomUnitedStates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Semporna, Malaysia
Level Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed 18 December 2009

We paid 1,100 Baht/night with buffet breakfast for 2. Very standard & small room. Clean beds. Strong water pressure. Nice garden. Saw 3 buses of group tours. Massage next to hotel on the left. Fish spas & restaurants are near the hotel. Internet in the lobby was charged 60Baht/hour. Our garden view room was noisy outside because of the generator or something. Air con worked well.

2 staff spent about 10 minutes to make up my room as I stayed 2 nights. They only swept the floor but didn’t clean with water. Corners still had dirt. They didn’t wipe the water tap at washbasin for weeks (I guess) so I could see marks of dried water on it (not shining as it should be). Staff were smiling & sweet.

From hotel, walk a few minutes to the main street, turn left, walk about 20 minutes & you’ll be at small & old Central Shopping Mall. The Central at airport is better with super cheap foods at food court.

  • Stayed December 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank land_premier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Garden Hotel

Property: Holiday Garden Hotel
Address: 16/ 16 Huay Kaew Road, Chiang Mai 50300, Thailand
Region: Thailand > Chiang Mai Province > Chiang Mai
Amenities:
Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #232 of 375 Hotels in Chiang Mai
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Garden Hotel 3*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Odigeo, Ctrip TA, Agoda, TripOnline SA, Traveltool, S.L.U. and Evoline ltd so you can book your Holiday Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Garden Chiang Mai

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