Stayed for 4 nites from 17-21 Feb. The lobby was the best thing in the entire hotel. It was nicely and grandly renovated. To solve the query on why the lobby is so much nicely than the rooms, it was renovated due to the lobby being damaged due to flood a few years back.
The rooms are a major disapointment. They are and worn out. This is despite my staying in a deluxe room. asked for connecting rooms were told there arent any. Small CRT TVS, hard bed where i can slightly feel the springs. Room was clean enough. I do not recommend anybody staying here if there need a good night's sleep.
The housekeeping was bad. Everyday, they forgot to refill something. Tissue paper, Coffee sachet, amenities.
They also like to charge you for items typically free in other hotels. On checkout, a pair of disposable bedroom slippers was missing. They took 15 mins to check and as i was rushing to go to the airport, i paid 280baht for a pair of old slippers just to settle the matter!!!!! I later recalled that the price list stated as 100baht. I feel cheated. This incident made me never want to return to the hotel again.
Breakfast was minimally acceptable. I find the decor indoors totally depressing. Dark wood with orange lights gave the place a depressive atmosphere. Nobody told us there were outdoor seating. I discovered on my 4th day. If you have to stay here, go for outdoors seating. It is light, cool air and uplifting mood.
The plus points is only location. There is a massage place next to the 7-11 opp the hotel which has free WIFI. Hotel charges 200baht for 1 hr and pay at reception which is like crazy. There is also a pharmacy on the opp of hotel. The cafe on left of hotel was great, free wifi again on your smartphone.
The alley opp the hotel proivides a shortcut to the daily night bazaar. v
Overall i would never want to stay here again. It mars my whole experience of Chiangmai.
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