This place is so totally inefficient I don't know where to start. It took 90 minutes to check in. They messed up my online booking, so the room I'd paid for wasn't available. The room I had to take instead was much smaller, with old and shabby fittings. The shower falls off the wall. Every day since I got here, someone has woken me up because they forgot to ask me to sign some random bit of paper or other. Basically nobody has a clue what's going on, and if you want any help with something you're not going to get it. On the plus side the rates are cheap (you get what you pay for), but there are so many other options in Chiang Mai you can afford to give Galare Thong a very wide berth.
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